Program Manager

<strong>Overview</strong><br><br><p style="margin: 0px;"><span style="font-size: 10pt; font-family: verdana, geneva;"><strong>TISTA Science and Technology</strong> is seeking an experienced <strong>Program Manager</strong> to support a federal program providing IT Operations and Maintenance, Infrastructure Protection, Information Assurance, and Software Development Support Services.</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-size: 10pt; font-family: verdana, geneva;">The <strong>Program Manager</strong> will provide strategic leadership, governance, and delivery oversight for <strong>Electronic Data Interchange (EDI)</strong> initiatives supporting healthcare and federal programs. This role is responsible for ensuring the successful execution of EDI‑related capabilities, regulatory compliance, and effective cross‑functional coordination among business, technical, and government stakeholders.</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: verdana, geneva; font-size: 10pt;"><strong>TISTA</strong> associates enjoy above Industry Healthcare Benefits, Remote Working Options, Paid Time Off, Training/Certification opportunities, Healthcare Savings Account & Flexible Savings Account, Paid Life Insurance, Short-term & Long-term Disability, 401K Match, Tuition Reimbursement, Employee Assistance Program, Paid Holidays, Military Leave, and much more!</span></p> <br><strong>Responsibilities</strong><br><br><ul><li><span style="font-size: 10pt; font-family: verdana, geneva;">Provide overall <strong>program management leadership</strong> for EDI initiatives, including planning, execution, monitoring, and delivery.</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Establish and maintain <strong>program management support services</strong>, tailoring project management approaches to meet team, project, and contractual needs.</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Oversee <strong>EDI transaction implementations and operations</strong>, including X12 healthcare transactions such as 837, 835, 834, 270/271, and 276/277.</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Lead <strong>program governance activities</strong>, including status reporting, risk and issue management, dependency tracking, and escalation.</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Manage and coordinate <strong>cross‑functional teams</strong>, including Product Owners, Scrum Masters, Business Analysts, Integration Analysts, and vendors.</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Ensure compliance with <strong>HIPAA, data privacy, security regulations</strong>, and contractual requirements.</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Support <strong>audit, compliance, and reporting activities</strong> as required by the client and contract.</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Analyze program and task order management needs and apply <strong>industry best practices</strong>, leveraging both traditional and Agile methodologies to deliver effective project management solutions.</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Apply knowledge of <strong>federal government planning, programming, budgeting, and resource management processes</strong> to support customer program planning, executive decision briefings, and progress assessments across multiple projects.</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Collaborate with stakeholders to define <strong>clear project objectives and requirements</strong>, establish priorities, communicate progress and demonstrations, and manage change through regular planning and re‑planning activities.</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Develop and maintain <strong>business cases, project charters, and project plans</strong>, updating documentation to reflect progress, risks, and changes.</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Work closely with cross‑functional teams possessing diverse technical skillsets to ensure successful project delivery; re‑plan and adjust execution based on team velocity and evolving business or user needs.</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Track and report <strong>program and project performance metrics</strong> at the task, work package, and project levels.</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Develop and maintain <strong>project management dashboards</strong> to provide timely, accurate progress information to project teams and customer leadership.</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Identify program risks and devise <strong>clear mitigation strategies</strong>, engaging appropriate stakeholders to ensure proactive risk management.</span></li></ul> <br><strong>Qualifications</strong><br><br><ul><li><span style="font-size: 10pt; font-family: verdana, geneva;">Minimum <strong>10 years of experience</strong> managing <strong>Health IT projects or programs</strong>, preferably in federal or healthcare environments.</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Demonstrated experience supporting systems and workflows that leverage EDI transactions.</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Experience managing <strong>IT infrastructure, application development, and information security initiatives</strong> within a regulated environment.</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Proven <strong>client‑facing experience</strong>, with the ability to manage customer expectations, communicate effectively, and maintain strong client relationships.</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Prior experience managing and/or participating in <strong>integrated delivery teams</strong>, including government stakeholders and third‑party vendors.</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Strong working knowledge of <strong>project management, performance management, financial oversight, and government procurement processes</strong>.</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Hands‑on experience applying <strong>Agile project management methodologies</strong>, including iterative planning, execution, and delivery.</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Ability to coordinate cross‑functional teams to ensure project objectives, scope, schedule, and quality targets are met.</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Experience tracking project progress, managing risks and issues, and reporting status to both internal leadership and client stakeholders.</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Familiarity with compliance, audit, and documentation requirements supporting federal IT and healthcare programs.</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Strong understanding of <strong>EDI standards</strong>, healthcare claims processing, and data exchange practices.</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Proven ability to communicate effectively with <strong>executive‑level and technical stakeholders</strong>.</span></li></ul><p style="margin: 0px;"><span style="color: #000000; font-family: verdana, geneva; font-size: 10pt;"><strong>Education:</strong></span></p><ul><li style="color: #171111;"><span style="font-size: 10pt; font-family: verdana, geneva;">B.S. in Computer Science or Information Management.</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Project / Program Management certification (PMP, PgMP) recommended.</span></li><li><span style="font-size: 10pt; font-family: verdana, geneva;">Agile certification (CSM, SAFe Agilist, SAFe Program Manager) recommended.</span></li><li style="color: #171111;"><span style="font-size: 10pt; font-family: verdana, geneva;">ITIL v3.  </span></li></ul><p style="margin-bottom: .0001pt;"><span style="font-family: verdana, geneva; font-size: 10pt;"><strong>Clearance</strong><u>:</u>    </span></p><ul><li><span style="font-family: verdana, geneva; font-size: 10pt;">The ability to <span style="color: black;">pass a Tier 2/Modest Background Investigation.</span></span></li></ul><p style="margin: 0px;"><span style="font-family: verdana, geneva; font-size: 10pt;"><strong>Location</strong></span></p><ul><li><span style="font-family: verdana, geneva; font-size: 10pt;">Remote, USA.</span></li></ul><p style="margin: 0px;"><span style="font-family: verdana, geneva; font-size: 10pt;"><strong><span style="color: #000000;">Pay Range:</span></strong></span></p><ul><li><span style="font-family: verdana, geneva; font-size: 10pt;">The pay for this position ranges from $79,730 to $92,500.</span></li><li><span style="font-family: verdana, geneva; font-size: 10pt;">The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience, and location.</span></li><li><span style="font-family: verdana, geneva; font-size: 10pt;">Also, certain positions are eligible for additional forms of compensation, such as bonuses.</span></li><li><span style="font-family: verdana, geneva; font-size: 10pt;">TISTA associates are eligible to participate in our comprehensive benefits plan! More information can be found here: <a href="https://tistatech.com/working-at-tista/" target="_blank" rel="noopener">https://tistatech.com/working-at-tista/</a>.</span></li></ul><div class="iCIMS_MainWrapper iCIMS_JobPage iCIMS_Desktop "> </div>

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