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QA Analyst
<p><u><strong>*This position is open to candidates who currently reside in Michigan. Applications from individuals outside of Michigan will not be considered. *</strong></u><br><br><br><u><strong>Join Our Team as a QA Software Analyst at Ninth Brain!</strong></u></p><p>Are you ready to play a vital role in ensuring the quality and reliability of innovative software solutions? Ninth Brain is seeking a detail-oriented <strong>QA Software Analyst</strong> who is more than just a tester—they are a quality champion dedicated to enhancing our platform and delivering an exceptional user experience.</p><p>As a <strong>QA Software Analyst</strong>, you will:</p><p><strong>E</strong><strong>nsure Software Excellence</strong> – Identify, document, and track bugs while ensuring our platform meets the highest quality standards.<br><strong>C</strong><strong>ollaborate with Developers</strong> – Work closely with our development team to understand features, troubleshoot issues, and improve product performance.<br><strong>Conduct Thorough Testing</strong> – Execute manual and automated test cases across various environments to validate functionality, usability, and security.<br><strong>Drive Continuous Improvement</strong> – Provide valuable feedback to refine processes, enhance efficiency, and ensure seamless user experiences.<br><strong>Maintain Ninth Brain’s Standard</strong> – Uphold our commitment to delivering a reliable, user-friendly, and innovative platform.</p><p>If you have a passion for quality assurance, an eye for detail, and a commitment to delivering outstanding software solutions, we’d love to have you on board! Join us and be a key part of a company that values precision, collaboration, and continuous improvement.<br><br><u><strong>Primary Responsibilities:</strong></u></p><ul><li><strong>Quality Assurance & Testing:</strong> Develop and execute comprehensive test plans, test cases, and test scripts to identify defects and ensure that our software meets all quality standards.</li><li><strong>Collaboration:</strong> Work closely with Project Managers, Developers, and Designers to understand project requirements, provide feedback, and ensure smooth integration of new features.</li><li><strong>Problem Solving:</strong> Identify, document, track software defects, and work with the defect, and work with the development team to troubleshoot and resolve issues promptly.</li><li><strong>Process Improvement:</strong> Continuously improve QA processes by incorporating industry's best practices and emerging trends in software testing.</li><li><strong>Reporting:</strong> Provide detailed and clear reports on testing outcomes, including bug severity and potential impact, to facilitate informed decision-making.</li><li><strong>Client Focus:</strong> Ensure that the final product aligns with client expectations and enhances overall user experience.</li></ul><u><strong>What's required...</strong></u><ul><li>Bachelor's degree in Computer Science, Information Technology, or a related field (or equivalent experience) </li><li>4+ year of experience in software testing or quality assurance</li><li>2+ years of experience working remotely</li><li>Strong knowledge or QA methodologies and testing types</li><li>Experience gathering requirements from stakeholders to define clear testing objectives</li><li>Proficiency in debugging techniques to troubleshooting issues effectively </li><li>Familiarity with Agile methodologies </li><li>Experience with testing in the .NET framework</li><li>Understanding of DevOps practices and their role in the software development lifecycle</li><li>Detail-oriented with a passion for improving product quality</li><li>Strong problem-solving skills and a collaborative mindset</li><li>Excellent analytical and communication skills</li><li>Ability to work effectively in a fast-paced, team-oriented environment</li><li>Self-motivated, results-driven, and able to perform well under pressure</li></ul><u><strong>Even better, if you have..</strong></u><ul><li>Certified Software Tester or Quality Engineer Certificate</li><li>Proficiency with Jira Platform</li><li>Experience in the EMS Industry</li><li>Experience with API testing tool (e.g. Postman, Hoppscotch)</li><li>Hands-on experience with test automation tool (e.g. Playwright)</li></ul><p><strong>Does this sounds like you? Apply today!<br><br>What you'll get...</strong></p><ul><li>Competitive salary</li><li>Medical, dental, and vision coverage</li><li>401(k) retirement plan with company matching</li><li>Parental Leave</li><li>Disability Insurance</li><li>Group and Voluntary Life Insurance</li><li>A generous schedule of paid holidays, including your birthday, summer Friday program, and PTO</li><li>Monthly stipend to offset phone and internet services for working remotely</li><li>Monday to Friday schedule except when traveling for tradeshows</li><li>Work from the comfort of your home office</li><li>Stay connected with the team via phone, Zoom chat, and scheduled meetings</li><li>Fun in-person company quarterly outings</li></ul><p><br> Ninth Brain is a professional services firm that enables first responder organizations to focus on what’s important: less on paperwork and more on saving lives. Launched in 2001, Ninth Brain is a Michigan-based software company that has developed a suite of tools that provides a centralized solution to help organizations with maintaining their daily operations. These tools include tracking required credentials, providing a robust learning management system, creating forms/checklists, managing workforce scheduling, and much more.</p>
