About the position For external applicants only: (1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Pennsylvania. (2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson and not selected for the Ramp Agent position at PIT within the last 12 months. Looking for a role where you’ll be at the heart of every successful departure? Ramp Agents at Southwest work outside to guide planes, move bags and cargo, help with de-icing planes during cold weather, and help keep our operation running smoothly. It’s a busy, hands-on job where working together helps flights leave on time. Whether you're an aviation pro or just starting to learn about the industry, you’ll gain valuable experience and learn new things in this role — all while helping Southwest run safely and on schedule. See what a day on the ramp looks like: swa.is/DayOnTheRamp Additional details This is a part-time opportunity. At Southwest, Part-Time Employees generally work 32 hours over 5 days, but schedules are determined in accordance with a seniority-based bidding process. New Hires will complete 4-6 weeks of training. Training will consist of 8-hours of classroom or on-the-job training over 5 days each week. After completing training, Part-Time New Hire work weeks will consist of 6.5-hour shifts over 5 days, with the potential for mandatory overtime. This role is part of a Collective Bargaining Agreement (CBA), which means pay, schedules, and other job details are set through an agreement with the labor union. Work schedules are based on seniority and may include early mornings, late nights, weekends, and holidays. There may be times when mandatory overtime is required to support flight operations, but there are also opportunities to trade shifts and find a schedule that works for you. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. Learn more about becoming a Ramp Agent and the FAQs: careers.southwestair.com/southwest-ramp-agents We’re committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Responsibilities • Provide friendly service to and maintains positive relationships with all internal and external Customers • Work in a cooperative spirit to ensure the success of our Company • Responsible for providing legendary Customer service to people desiring to travel, use cargo or baggage service by servicing aircraft at ramps and terminals • Load, unload, service, guide, and direct Company Aircraft • Receive and record Customer baggage, air freight, mail and company materials as required • Handle all aspects of loading, stowing and unloading baggage, cargo airmail, air freight, ballast and company materials according to a predetermined plan received either electronically or manually from an Operations Agent. Submits, either electronically or manually, a Cargo Bin Loading Slip (CBLS) to an Operations Agent • Pick up, deliver, and transport cargo and baggage to and from aircraft and prepares records in connection with these responsibilities • Warehouses, weighs, stacks, picks up and delivers air cargo, checks air cargo handled against accompanying forms to identify any mishandling or discrepancies and corrects routine errors • Safeguards Customers' baggage, air cargo, air mail, and COMAT from weather, loss, theft, damage and/or destruction • Use jetway stairs frequently to carry items checked at the gate to the aircraft bin • Review cargo forms for accuracy and corrects forms as necessary • Perform interior aircraft cabin cleaning by hand, including sweeping upholstery, cleans windows, galleys and disposal containers in accordance with applicable paperwork • Clean and service lavatories, operate lavatory carts and dispose of contents in accordance with established procedures • May perform duties of a Provisioning Agent, including stocking aircraft cabin interiors for flights with equipment and supplies such as literature, disposal, and refuse containers and commissary items in accordance with applicable paperwork. Maintains an inventory of such items and supplies • Transport cabin and cleaning equipment between aircraft storage area • Operate and/or drive motorized equipment, such as belt loaders, air start units, lift trucks, push back tugs, bag cart, lavatory cart and de-icers • Manually pushes and pulls push carts and containers • Work in the vicinity of and between passenger terminals, hangars and airfreight facilities, both indoors and outdoors • May be exposed to a wide variety of weather condition, jet and machinery noises, fumes, dirt and dust for extended periods of time •