Regional Sales Manager (PNW)

<meta><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><br></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><b><strong style="white-space:pre-wrap;">The Role</strong></b></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;text-align:justify;"=""><span style="white-space:pre-wrap;">The Regional Account Manager is responsible for growing and managing the PNW sales region by developing new business, expanding existing accounts, and optimizing wholesale partnerships across multiple channels. This role drives sales performance through active prospecting, CRM management, data-driven analysis, customer training, and coordinated sampling, events, and trade shows. Serving as a knowledgeable brand ambassador, the Regional Account Manager builds strong relationships through regular account visits, business reviews, and education while representing Smith Teamaker’s values across the region.</span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="white-space:pre-wrap;"> </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><b><strong style="white-space:pre-wrap;">Essential Responsibilities</strong></b></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="font-size:10pt;white-space:pre-wrap;">·</span><span style="font-size:7pt;white-space:pre-wrap;">        </span><span style="white-space:pre-wrap;">Manage and develop the PNW sales region, which includes growing a book of business and developing new business. </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="font-size:10pt;white-space:pre-wrap;">·</span><span style="font-size:7pt;white-space:pre-wrap;">        </span><span style="white-space:pre-wrap;">Generate leads through direct prospecting. </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="font-size:10pt;white-space:pre-wrap;">·</span><span style="font-size:7pt;white-space:pre-wrap;">        </span><span style="white-space:pre-wrap;">Expands customer base by working with distribution network. </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="font-size:10pt;white-space:pre-wrap;">·</span><span style="font-size:7pt;white-space:pre-wrap;">        </span><span style="white-space:pre-wrap;">Manage a CRM of wholesale accounts, including regional & national Food Service partners. </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="font-size:10pt;white-space:pre-wrap;">·</span><span style="font-size:7pt;white-space:pre-wrap;">        </span><span style="white-space:pre-wrap;">Access sales reports to analyze performance (both channel and customer-specific), optimize product assortments and consult on go-to-market strategy. </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="font-size:10pt;white-space:pre-wrap;">·</span><span style="font-size:7pt;white-space:pre-wrap;">        </span><span style="white-space:pre-wrap;">Coordinate and lead customer training and presentations, both in-person and virtual. </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="font-size:10pt;white-space:pre-wrap;">·</span><span style="font-size:7pt;white-space:pre-wrap;">        </span><span style="white-space:pre-wrap;">Coordinate and execute sampling campaigns locally, regionally and nationally. </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="font-size:10pt;white-space:pre-wrap;">·</span><span style="font-size:7pt;white-space:pre-wrap;">        </span><span style="white-space:pre-wrap;">Enhance relationships by visiting accounts and conduct business reviews. </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="font-size:10pt;white-space:pre-wrap;">·</span><span style="font-size:7pt;white-space:pre-wrap;">        </span><span style="white-space:pre-wrap;">Take part in regular business reviews and presentations within Smith Teamaker and with wholesale partners. </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="font-size:10pt;white-space:pre-wrap;">·</span><span style="font-size:7pt;white-space:pre-wrap;">        </span><span style="white-space:pre-wrap;">Create and/or coordinate customer resources, including sales decks, recipe R&D, and educational resources. </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="font-size:10pt;white-space:pre-wrap;">·</span><span style="font-size:7pt;white-space:pre-wrap;">        </span><span style="white-space:pre-wrap;">Coordinate and lead account visits in OR, WA, CA, ID, AK (25% travel). </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="font-size:10pt;white-space:pre-wrap;">·</span><span style="font-size:7pt;white-space:pre-wrap;">        </span><span style="white-space:pre-wrap;">Support and attend trade shows and events. </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="font-size:10pt;white-space:pre-wrap;">·</span><span style="font-size:7pt;white-space:pre-wrap;">        </span><span style="white-space:pre-wrap;">Maintain current product knowledge across Smith’s ever-evolving portfolio and create opportunities for ongoing tea education. </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="font-size:10pt;white-space:pre-wrap;">·</span><span style="font-size:7pt;white-space:pre-wrap;">        </span><span style="white-space:pre-wrap;">Represent Smith Teamaker’s values and promote positive, courteous communication with both coworkers and customers. </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="white-space:pre-wrap;"> </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><b><strong style="white-space:pre-wrap;">Required & Desired Experience</strong></b></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="font-size:10pt;white-space:pre-wrap;">·</span><span style="font-size:7pt;white-space:pre-wrap;">        </span><span style="white-space:pre-wrap;">3+ years of experience in Business Development, account management, B2B sales, or related experience.  </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="font-size:10pt;white-space:pre-wrap;">·</span><span style="font-size:7pt;white-space:pre-wrap;">        </span><span style="white-space:pre-wrap;">3+ years of FOH foodservice experience (experience in specialty coffee or tea is a plus). </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="font-size:10pt;white-space:pre-wrap;">·</span><span style="font-size:7pt;white-space:pre-wrap;">        </span><span style="white-space:pre-wrap;">Demonstrated success in generating leads and converting them to customers. </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="font-size:10pt;white-space:pre-wrap;">·</span><span style="font-size:7pt;white-space:pre-wrap;">        </span><span style="white-space:pre-wrap;">Exceptional written and verbal communication and presentation skills. </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="font-size:10pt;white-space:pre-wrap;">·</span><span style="font-size:7pt;white-space:pre-wrap;">        </span><span style="white-space:pre-wrap;">Communicative and collaborative within a team. </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="font-size:10pt;white-space:pre-wrap;">·</span><span style="font-size:7pt;white-space:pre-wrap;">        </span><span style="white-space:pre-wrap;">Familiarity with Microsoft Office, NetSuite, Shopify Wholesale, Mailchimp or similar platforms preferred </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><b><strong style="white-space:pre-wrap;"> </strong></b></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><b><strong style="white-space:pre-wrap;">Competencies that lend toward success in this role: </strong></b></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="font-size:10pt;white-space:pre-wrap;">·</span><span style="font-size:7pt;white-space:pre-wrap;">        </span><span style="white-space:pre-wrap;">Curious </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="font-size:10pt;white-space:pre-wrap;">·</span><span style="font-size:7pt;white-space:pre-wrap;">        </span><span style="white-space:pre-wrap;">Flexible/agile </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="font-size:10pt;white-space:pre-wrap;">·</span><span style="font-size:7pt;white-space:pre-wrap;">        </span><span style="white-space:pre-wrap;">Communicative </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="font-size:10pt;white-space:pre-wrap;">·</span><span style="font-size:7pt;white-space:pre-wrap;">        </span><span style="white-space:pre-wrap;">Professional </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="font-size:10pt;white-space:pre-wrap;">·</span><span style="font-size:7pt;white-space:pre-wrap;">        </span><span style="white-space:pre-wrap;">Self-starter </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="font-size:10pt;white-space:pre-wrap;">·</span><span style="font-size:7pt;white-space:pre-wrap;">        </span><span style="white-space:pre-wrap;">Problem solver and solution-minded </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="font-size:10pt;white-space:pre-wrap;">·</span><span style="font-size:7pt;white-space:pre-wrap;">        </span><span style="white-space:pre-wrap;">Ownership mindset </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="white-space:pre-wrap;"> </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><b><strong style="white-space:pre-wrap;">Location & Travel</strong></b></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="white-space:pre-wrap;">·</span><span style="font-size:7pt;white-space:pre-wrap;">        </span><span style="white-space:pre-wrap;">Preferred location will be Portland, OR.</span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="white-space:pre-wrap;">·</span><span style="font-size:7pt;white-space:pre-wrap;">        </span><span style="white-space:pre-wrap;">This role can work in the Smith headquarters and/or remotely</span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="white-space:pre-wrap;">·</span><span style="font-size:7pt;white-space:pre-wrap;">        </span><span style="white-space:pre-wrap;">Estimated 25-50%, sometimes locally, otherwise within the region (OR, WA, CA, ID, AK) </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="white-space:pre-wrap;"> </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><b><strong style="white-space:pre-wrap;">Compensation & Benefits</strong></b></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="white-space:pre-wrap;">·</span><span style="font-size:7pt;white-space:pre-wrap;">        </span><span style="white-space:pre-wrap;">This position offers a base (~75%) and performance pay (~25%). Target total comp will be $100K and uncapped.</span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="white-space:pre-wrap;">·</span><span style="font-size:7pt;white-space:pre-wrap;">        </span><span style="white-space:pre-wrap;">Fully paid medical, vision and dental insurance</span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="white-space:pre-wrap;">·</span><span style="font-size:7pt;white-space:pre-wrap;">        </span><span style="white-space:pre-wrap;">Paid holidays, PTO, flexible spending account, 401k, neighborhood parking permit</span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="white-space:pre-wrap;">·</span><span style="font-size:7pt;white-space:pre-wrap;">        </span><span style="white-space:pre-wrap;">Excellent tea selection and lots of high fives</span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="white-space:pre-wrap;"> </span></p><p style="font-family:" basel="" grotesk",arial,sans-serif;font-size:11pt;font-weight:400;line-height:1.6;letter-spacing:0.25px;margin:4px="" 0px;padding:0px;"=""><span style="white-space:pre-wrap;">Smith Teamaker provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.</span></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...