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[Remote] Account Manager in Allentown, PA
Note: The job is a remote job and is open to candidates in USA. Bosch USA is a leading company in the HVAC distribution channel, and they are seeking an Account Manager to promote the YORK/Hitachi portfolio. The role involves selling Residential and Commercial HVAC equipment, developing partnerships with existing customers, and recruiting new customers to increase market share.
Responsibilities
- Build relationships with existing customers while expanding growth year-over-year
- Discuss all the products and programs YORK Factory Direct offers to gain more share of wallet
- Advising customers to utilize all program features available to grow their business; the more they sell, the more we sell!
- Prospect and recruit customers who fit the YORK partnership profile. Prove “Why YORK” is an industry leader with the power behind it to grow their business
- Create custom marketing strategies to help your customers grow
- As needed, you will receive support from our market leaders and a marketing manager
- Assist your customer to select the best YORK products to meet their client’s needs
- This includes coaching them on their selling approach, product specifications/performance and application regulations which may vary by job
- Negotiate prices and terms of sale
- Ensure customers participate and attend our industry-leading training classes offered locally and virtually
- Our local service managers are best-in-class providing your customer a great resource to improve their quality in the field and increase consumer confidence as they build their business
- Perform to plan
- Set weekly, monthly, quarterly and annual sales goals for overall sales, sales calls, product mix/segmentation, new dealer registrations, training, as well as many other sales metrics
Skills
- High School Diploma
- 5+ years of HVAC/R experience
- 5+ years of strategic account management experience
- Salesforce proficiency
- Ability to travel within Bucks, Montgomery, and Philadelphia Counties
- Bachelor's degree
- Strong proficiency in business writing, verbal communication, and negotiation
- Skilled in using Windows operating systems, including Microsoft Outlook and Teams
- Self-motivated individuals with a high energy level and desire to achieve goals beyond what is required
- Proven ability to operate effectively across both sales and operations, aligning customer needs with operational execution to drive business results
- Ability to utilize sales process to uncover customer objections/concerns and determine appropriate solutions, while maintaining a plan of action until desired results are achieved
- Understand the principles and processes for providing best-in-class customer service
- Ability to listen, gain trust and bring to closure an action, project, resolution, or sale with customers
- Business acumen including sales forecasting, opportunity management and customer planning
- Ability to understand and communicate in today's technologically driven business environment
Company Overview
