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[Remote] Collections Strategy Manager (US)
Note: The job is a remote job and is open to candidates in USA. TD Bank, N.A. is one of the world's leading global financial institutions, committed to providing excellent client experiences. The Collections Strategy Manager will manage the creation and implementation of risk segmentation strategies and ensure compliance with governmental requirements, while interfacing with various teams to assess and provide direction on risk issues.
Responsibilities
- Manages the creation, implementation and validation of various risk segmentation strategies including, but not limited to: adjudication, exposure management, risk segmentation, and financial return optimization
- Provides critical information, interpretative, and detailed analysis, and deploys critical credit risk rational strategies that ensures the decisions are made within the TD risk appetite and adhere to all governmental requirements and guidelines
- Investigates, creates, implements and validates various risk segmentation strategies and policies using complex data including cohort time series analysis of PCL, Marketing Investments, Decision Expense, Risk Adjusted Revenue, Risk Adjusted Margin, NPV, ROE, etc. with the limited guidance from the manager
- Acts as the primary regulatory interface on risk issues and requirements for a key business segment of the Bank and assesses and provides direction for existing and new regulations
- Interfaces with teams beyond risk in a cross-functional manner
- Represents business on corporate initiatives and identifies key risks and implications and provides direction in complex situations
Skills
- Bachelor's degree required; Graduate degree preferred or progressive work experience in addition to experience below
- 10+ years' experience required
- Proficient PC skills in MS Office and a variety of PC-based analytical and reporting software packages
- Experience with the use of Relational Databases and the process of Extract Transform Load (ETL) using common languages such as SQL or SAS
- Working knowledge of SAS Enterprise Miner, FICO Model Builder or Angoss Knowledge Seeker
- Strong analytical and problem solving skills are required to interpret data and draw conclusions
- Flexibility to adapt to rapidly changing requirements
- Extremely strong attention to detail with ability to manage a range of tasks and prioritize
- Proven ability to develop and maintain productive business/peer relationships
- Superb written and verbal communication skills
- Experienced in developing and presenting recommendations to Senior Management
- Located in the Wilmington, Delaware area
- Prior experience working on large portfolio credit cards collections strategies
- Experience working with analytical tools (i.e. SAS, Python, CHAID)
Benefits
- Health and well-being benefits
- Savings and retirement programs
- Paid time off (including Vacation PTO, Flex PTO, and Holiday PTO)
- Banking benefits and discounts
- Career development
- Reward and recognition
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