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[Remote] Sr Learning Technology Spec
Note: The job is a remote job and is open to candidates in USA. TJX Companies is a Fortune 100 company and the world’s leading off-price retailer. The Senior Learning Technology Specialist collaborates with global Learning & Development partners to deliver effective, scalable learning experiences across the TJX learning ecosystem, supporting the planning, administration, and optimization of systems, tools, content, and events.
Responsibilities
- Serve as a subject matter expert and trusted advisor for Workday Learning administration, including creating and maintaining courses and programs, managing learners, curating content, reporting, and improving the end-user experience
- Support and help drive the transition from SuccessFactors Learning to Workday Learning, including system readiness activities, content and process alignment, documentation of lessons learned, and knowledge sharing
- Coordinate, prioritize, execute, and administer learning technology projects from the LMS intake queue and as assigned by the Learning Technology Manager
- Manage LMS-related tasks that support broader enterprise initiatives, ensuring alignment with timelines, priorities, and agreed-upon standards
- Administer and support instructor-led training (ILT), virtual instructor-led training (VILT), and e-learning experiences, including integrations with platforms such as Microsoft Teams
- Develop and maintain knowledge of industry best practices; help drive organizational adoption of new and existing tools and technologies
- Actively participate in and contribute to the Learning Community of Practice, supporting a collaborative forum for shared learning, decision-making, and continuous improvement
- Facilitate knowledge sharing and peer enablement by contributing system insights, best practices, and practical guidance related to Workday Learning configuration and usage
- Enable consistent and effective adoption of learning technology standards and best practices by coaching and supporting regional and departmental administrators
- Partner with learning stakeholders to align system configuration, content publishing approaches, and operating practices with agreed-upon principles and user experience goals
- Develop, maintain, and share enablement assets including job aids, workflows, process documentation, and training materials to promote clarity, consistency, and scalability
- Promote effective reuse of existing tools, content, and system capabilities before introducing or procuring new solutions
- Leverage Workday Learning reporting to provide insights that support alignment, inform decisions, and identify opportunities to improve learning effectiveness
- Lead and/or support QA, UAT, and end-user testing cycles for Workday Learning enhancements, integrations, and learning technology initiatives
- Partner with HRIS, IT, vendors, and learning partners to research, test, and implement new Workday Learning features and related tools
- Continuously evaluate system usage, stakeholder feedback, and industry trends to recommend improvements that enhance learner experience and operational efficiency
Skills
- 3+ years of experience administering enterprise Learning Management Systems (LMS). Global audience experience preferred
- Hands-on experience with Workday Learning, including system administration, e-learning and virtual/instructor-led training management, reporting, and user support
- Proven ability to manage and prioritize complex, project-based LMS work
- Experience managing and testing Workday Learning releases, updates, and upgrades
- Demonstrated independent problem-solving skills related to learning systems, tools, and content
- Strong analytical, communication, documentation, and influencing skills
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word, Project, PowerPoint)
- Knowledge of SCORM/AICC standards and their impact on tracking and reporting
- Working knowledge of e-learning authoring tools such as Articulate Storyline, Rise, and multimedia solutions such as Vyond and WellSaid Labs
- Experience supporting learning ecosystems that include ServiceNow, SharePoint, or similar enterprise tools
- Experience working with globally distributed stakeholders and learner populations
- Familiarity with adult learning principles, instructional design, or learning operations is a plus
Benefits
- Associate discount
- 401(k) match
- Medical/dental/vision
- HSA
- Health care FSA
- Life insurance
- Short/long-term disability
- Paid holidays/vacation /sick/bereavement/parental leave
- EAP
- Incentive programs for management
- Auto/home insurance discounts
- Tuition reimbursement
- Scholarship program
- Adoption/surrogacy assistance
- Smoking cessation
- Child care/cell phone discounts
- Pet/legal insurance
- Credit union
- Referral bonuses
Company Overview
