Sales Coordinator - Supply and Sales Order Administration

Overview

Panasonic Canada Inc. is currently looking to hire for the position of Sales Coordinator - Supply and Sales Order Administration.

Responsible for processing customer sales orders according to detailed departmental plans.   Responsible for administrating purchase plans and providing accurate and timely Purchase, Sales and Inventory reports for management approval.  Resolves and follows up on customer, or product delivery requirements or issues.  Acts as inside support for outside sales staff in the day-to-day management of accounts.  Maintains data bases, prepares reports, and load sheets, updates vendor information, and sets up new vendors as required.

This is a full-time position.

This position is hybrid. Any office-based work will be performed from our Mississauga office at Ambler Drive.

Candidates must be legally eligible to work in Canada at the time of application.  Please note, Panasonic Canada Inc. does not offer sponsorship to individuals for the purpose of obtaining temporary work permit/visa or permanent residency.

• Purchase, sales and inventory forecasting:
• Supports Supply Administration for product category.  Works with marketing manager to create supply plan within IBP system. Ensures purchases adhere to correct MOQ, master carton and pallet requirements, safety stock and supply plan is monitored for accuracy against factory ATP reply within SAP.  
• Assesses PSI reports for the product purchase levels in accordance with the product target days and budgeted inventory level. Advises of any purchase and inventory discrepancies within the lock period. Updates associated sales forecasts and ensures product purchase levels are kept within the inventory budget level.
• Prepares inquiry reports and air shipment requests to factory. Prepares monthly PSI report and recommendations for management review and upon approval prepares purchase orders for factories and or local suppliers. Analyzes backorder reports weekly and  works closely with Marketing/Product Managers and suppliers during the month to ensure models are current and inventory is at satisfactory levels.  
• Liaises with factories and local suppliers to follow up on back orders, confirm product shipping dates, ship direct requirements where applicable, air shipments, or sea shipments and export order requirements. 

• Order Processing:
• Processes major account customer, dealer and direct orders according to detailed departmental programs. Ensures SOX policy is followed by attaching all associated documentation including special pricing and approvals, delivery arrangements and other order processing details. Monitors and tracks special price programs or promotions and communicates any issues surrounding price programs and policies. Monitors stock availability and advises customers and internal staff of backorders. 
• Allocates distribution of products upon arrival based on pre-determined criteria and/or upon advice of management.  Handles special customer requests regarding product orders, back-order information and delivery schedules.  Ensures appropriate customer order data relating to account information, item/quantities, distribution methods, payment modes and other delivery terms are entered to SAP.
• Runs reports to verify data entered and follows up with dealers, management, finance or other internal contacts to correct any customer order issues. 
• Processes return authorizations in cooperation with the Service Department and Warranty product orders.                                                                                              

• Invoice Maintenance:
• Investigates customer invoicing problems relating to pricing errors, price protection, VIR, COOP, dealer rebates, spiffs, special pricing claims, short shipments, freight claims. Corrects any discrepancies in accordance with PCI pricing policies and procedures. 
• Maintains and monitors account credit/debit charges relating to accounts in accordance with established policies and procedures.  Prepares credit documentation and enters pertinent account adjustments, including explanation of credit/debit request to facilitate approval by accounting.

• Sales Support:
• Acts as inside support for the outside sales staff in the day to day management of their accounts, including but not limited to product availability, orders processed, and navigating SAP.
• Creates and maintains business information data base in connection with pricing information, quotations, proposals, customer sales history.  Prepares reports as required.

• Master Data:
  • Updates and maintains Material Master Load Sheets, including price changes, changes to carton weight and measure, vendor number, or country of manufacture. From time-to-time transfers stock in SAP to fill orders, transfers to fixed assets, or Master Sales Sample. 
  • Updates master data for all related PSI products including uploading price master changes quarterly.

• Requires a minimum of high school graduation, with 3 to 4 years of previous related work experience.
• Working knowledge of Microsoft Office products.  Knowledge of SAP and IBP order and procurement processes.  Intermediate Excel knowledge required.
• Excellent problem solving and analysis skills to find alternative choices such as PSI forecasting recommendations.
• Ability to establish and maintain rapport with external customers. 
• Effective communication skills to communicate with factories, internal Customs and Transportation department, Finance and warehouse staff. 

WHAT YOU’LL EARN:

The annual wage range for this position is $36,173 - $60,000 CAD.

Actual compensation offered to the selected incumbent will vary depending on the individual’s knowledge, skills and experience related to the role.

BENEFITS & PERKS – WHAT’S IN IT FOR YOU:

Panasonic Canada prioritizes total wellbeing. We offer a wide variety of benefits and programs to support your physical, emotional, financial, social, and environmental health. ​

• Comprehensive Medical, Dental and Vision Coverage with a Health Spending Account
• Panasonic Retirement Pension Plan (RPP/DCPP)
• Group Retirement Savings Plan (RSP)
• Generous Parental Leave Top Up
• Education Assistance Program/ Tuition Reimbursement
• Employee Purchase Program
• Employee & Family Assistance Program (EFAP)
• Competitive Rates on Home and Auto Insurance
• Employee Volunteer Program – Paid Time Off for Volunteer Days
• Onsite Events!
• And many more benefits & perks

HYBRID WORK MODEL

Panasonic Canada Inc. supports a hybrid work model. We understand that flexibility is essential for employees to do their best work while also balancing personal and life needs. Employees can expect to be in the office for a variable number of days per week based on the needs of the business unit, while having the ability to also work remote.

Panasonic Canada Inc. offers a Flexible Work Options policy which includes the ability to work remote, mobile, and create a compressed work schedule.

WHO WE ARE:

Meet Panasonic! Panasonic Canada Inc., a subsidiary of Panasonic Corporation of North America, is a leading provider of Consumer Lifestyle technologies, as well as innovative Smart Mobility, Sustainable Energy, Immersive Experiences, and Integrated Supply Chain solutions for its business and government clients. Panasonic is creating technologies that move us.

At Panasonic Canada, we do more than just offer great products and solutions. We pride ourselves in promoting gender and culture equality, as well as encouraging personal growth and success to elevate our 350+ employees to their full potential. Their passion has been one of the driving forces behind our success for more than 100 years.

HOW TO APPLY

Please include a PDF copy of your current resume.

DIVERSITY, EQUITY, & INCLUSION AT PANASONIC CANADA, INC.

In order to drive our business to continued heights, our business practices and our contribution to society must be rooted in diversity, equity, and inclusion. We foster an environment in which everyone is able to share their voice and talents, in a safe space, where they have the opportunity and resources to fully realize their potential. We are therefore committed to developing and realizing programs, tools and processes that ensure a diverse, equitable and inclusive environment for our employees.

AODA POLICY

Panasonic Canada Inc. has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate. If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process.

Only candidates selected for an interview will be contacted.

We thank you for your interest in working for Panasonic Canada Inc.