Sales Development Representative (Remote)

<p><strong>Location: </strong>Remote</p> <p><strong>Work anywhere in the US, must live in the US</strong></p> <p>Want to help build the future of professional education? Strap in.</p> <p>We're not hiring someone to fill a seat. We're looking for a builder — someone who wakes up curious, gets energized by a good conversation, and actually likes talking to strangers on the internet (professionally, of course). Your job: find the right people, start the right conversations, and open the door for our Sales team to walk through.</p> <p>This position reports to Sales leadership and works closely with Marketing and Revenue Operations.</p> <p><strong>ABOUT CONTINUED</strong></p> <p>A leader in online professional education, Continu<strong>ed</strong> is on a mission to empower professionals, enhance careers, and strengthen teams across the country. We move fast, we laugh a lot, and we genuinely care about the work we do. We're not the kind of company that measures success in buzzwords — we measure it in real outcomes for real people.</p> <p>We're a fully remote team scattered across every time zone in the US — tight-knit, curious, and addicted to solving problems. And we've got the receipts:</p> <ul><li>Certified Great Place to Work®</li><li>#35 in Fortune's 2025 Best Medium Workplaces</li><li>#18 in Fortune's 2025 Top 25 Small & Medium Workplaces for Women</li><li>#74 in Fortune's 2024 Best Small & Medium Workplaces for Millennials</li></ul> <p>Learn more at <a href="http://www.continued.com/">continued.com</a>.</p> <p><strong>ABOUT THE TEAM</strong></p> <p>Think of us as a pit crew that also really enjoys a good Slack thread. Virtual? Yes. Disconnected? Absolutely not. We communicate constantly, support each other across projects, and genuinely want to see each other win. We're driven by endless curiosity, a love of learning, and a shared desire to solve hard problems.</p> <p><strong>WHAT YOU’LL DO</strong></p> <ul><li>Dig into research — understand who our best prospects are and why they'd care about us</li><li>Initiate outreach through email, phone, and professional networking platforms (yes, all three)</li><li>Ask smart questions to uncover real needs and determine genuine fit</li><li>Schedule introductory meetings for the Sales team with qualified prospects</li><li>Keep HubSpot (our CRM) clean, accurate, and up to date — yes, this matters</li><li>Collaborate with Marketing and Sales to sharpen messaging and targeting</li><li>Follow defined processes to ensure a consistent, positive prospect experience — and push back when you have a better idea</li><li>Learn relentlessly — from coaching, from feedback, and from every single conversation</li></ul> <p><strong>WHO YOU ARE</strong></p> <ul><li>Clear, professional communicator — in writing, on the phone, and everywhere in between</li><li>Comfortable using data tools and AI-assisted research platforms (e.g., Apollo, LinkedIn Sales Navigator, ChatGPT/Claude) to identify and qualify prospects</li><li>Genuinely curious about people, problems, and what makes a business tick</li><li>Organized, reliable, and consistent — you follow up when you say you will</li><li>Eager to learn new technologies that make prospecting smarter and more personal</li><li>A team player who contributes meaningfully and makes the people around them better</li></ul> <p><strong>Nice to Have (not required):</strong></p> <ul><li>Experience using a CRM or sales engagement tools</li><li>Background in outbound communication, customer support, or a similar role</li></ul> <p><strong>Additional requirements:</strong></p> <ul><li>Must be able to work from home during core US business hours</li><li>Must be located in the United States and be legally eligible to work for us. Must have the ability to fulfill the job requirements with or without reasonable accommodations</li><li>Travel is required for an all-company meeting, and may be required once or twice per year for team or project meetings</li></ul> <p><strong>WHY JOIN US?</strong></p> <ul><li>Full-time W2 position, work core business hours in your time zone.</li><li>Work from home with a company-provided MacBook and internet stipend.</li><li>21 days of flexible PTO + your birthday + holidays (with flexible substitution).</li><li>½ day Summer Fridays Memorial Day to Labor Day.</li><li>Comprehensive medical, dental, and vision group health insurance, flexible spending accounts, and more.</li><li>401k match, professional development budget, robust wellness programs, pet insurance and many more perks and benefits.</li></ul> <p><strong>TO APPLY</strong></p> <p><strong>To apply, please submit a cover letter with your application. We actually read everything you send.</strong> In your cover letter tell us two things: 1) Why you'd be a great addition to this team — be specific, generic answers don't land; 2) A project or achievement you're proud of and why, AND/OR something you've learned recently that surprised you.</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...