Sales Development Representative (SDR), Memberships

<span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><span style="font-size:9pt;"><span style="line-height:115%;">Location: </span></span></b><span style="font-size:9pt;"><span style="line-height:115%;">East Coast/Remote </span></span></span></span></span><br><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><span style="font-size:9pt;"><span style="line-height:115%;">Reporting To:</span></span></b><span style="font-size:9pt;"><span style="line-height:115%;"> Managing Director, Memberships </span></span></span></span></span><br><br><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><span style="font-size:9pt;"><span style="line-height:115%;">The Company </span></span></b></span></span></span><br><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">Ragan Communications is the leading media company for communicators worldwide. For nearly 60 years, we’ve been serving communicators, marketers, and HR professionals at all stages of their career with learning, development and networking opportunities. We are an entrepreneurial organization that landed on Inc’s Fastest-Growing Private Companies in the U.S. in 2025. Everything we do at Ragan is in the service of giving communicators ideas, intelligence, resources, connections, and inspiration to help them advance their brand’s mission and goals. Ragan’s Communications Leadership Council is the premier membership organization for communications teams at global brands. </span></span></span></span></span><br><br><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><span style="font-size:9pt;"><span style="line-height:115%;">Position Summary </span></span></b></span></span></span><br><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">Ragan Communications is seeking a Sales Development Representative (SDR) with drive and intellectual curiosity to support the growth of our membership community. This role is ideal for someone early in their sales career who is motivated to build business pipelines, develop client relationships, and contribute directly to revenue growth.</span></span></span></span></span><br><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">As an SDR, you will identify and engage prospective members, generate qualified opportunities, and secure calls for the sales team to grow new business. You will serve as a key ambassador of the Ragan brand, helping communications professionals understand the value of our memberships, events, and resources.</span></span></span></span></span><br><br><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">What You’ll Gain:</span></span></span></span></span><ul><li><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">Exposure to senior communications and marketing leaders at top global brands</span></span></span></span></span></li><li><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">Hands-on experience building pipelines and assisting with business wins in a high-growth media company</span></span></span></span></span></li><li><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">Opportunity to attend and support industry-leading events</span></span></span></span></span></li><li><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">Clear path for career growth within sales and memberships</span></span></span></span></span></li><li><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">Training and mentorship from experienced sales leaders</span></span></span></span></span></li></ul><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><span style="font-size:9pt;"><span style="line-height:115%;">Responsibilities </span></span></b></span></span></span><ul><li><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">Achieve sales goals and key performance targets that lead to new business.</span></span></span></span></span></li><li><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">Prospect and identify new business opportunities through outbound outreach (email, phone, LinkedIn, etc.)</span></span></span></span></span></li><li><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">Qualify inbound leads and secure meetings with them for sales team.</span></span></span></span></span></li><li><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">Research target accounts and tailor outreach strategies accordingly.</span></span></span></span></span></li><li><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">Build and manage a consistent pipeline of qualified prospects.</span></span></span></span></span></li><li><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">Maintain accurate records of all activities and opportunities in CRM.</span></span></span></span></span></li><li><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">Collaborate with marketing and sales leadership to refine messaging and campaigns.</span></span></span></span></span></li><li><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">Follow up with prospects in a timely and professional manner.</span></span></span></span></span></li><li><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">Represent Ragan Communications professionally in all interactions.</span></span></span></span></span></li><li><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">Stay updated with industry trends, best practices and professional networking to develop  new business and keep competitive edge.</span></span></span></span></span></li><li><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">Maintain fluency in Ragan’s suite of products and services and how they deliver value in marketplace.</span></span></span></span></span></li><li><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">Meet or exceed monthly targets for meetings booked and pipeline generated.</span></span></span></span></span></li><li><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">Other duties as assigned.</span></span></span></span></span></li></ul><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><span style="font-size:9pt;"><span style="line-height:115%;">Attributes/Qualifications </span></span></b></span></span></span><ul><li><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">2–5 years of experience in a sales, business development, or customer-facing role (B2B preferred).</span></span></span></span></span></li><li><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">Strong communication skills, both written and verbal</span></span></span></span></span></li><li><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">Highly organized with strong attention to detail</span></span></span></span></span></li><li><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">Self-motivated with a results-driven mindset</span></span></span></span></span></li><li><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">Comfortable with cold outreach and high-volume activity</span></span></span></span></span></li><li><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">Ability to quickly learn and articulate value propositions</span></span></span></span></span></li><li><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">Familiarity with news and information retrieval for research</span></span></span></span></span></li><li><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">Experience with CRM tools (HubSpot or similar) is a plus</span></span></span></span></span></li><li><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">Interest in media, communications, or professional development industries is a plus</span></span></span></span></span></li></ul><br><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><span style="font-size:9pt;"><span style="line-height:115%;">More About Ragan </span></span></b></span></span></span><br><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><a href="https://commscouncil.ragan.com/" style="color:#467886;text-decoration:underline;"><span style="font-size:9pt;"><span style="line-height:115%;">Ragan's Communication Leadership Council </span></span></a></span></span></span><br><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><a href="https://www.ragan.com/lookbook/" style="color:#467886;text-decoration:underline;"><span style="font-size:9pt;"><span style="line-height:115%;">The Ragan Lookbook: Take a Look!</span></span></a></span></span></span><br><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><a href="https://www.ragan.com/center-for-ai-strategy/" style="color:#467886;text-decoration:underline;"><span style="font-size:9pt;"><span style="line-height:115%;">Ragan's Center for AI Strategy</span></span></a> </span></span></span><br><br><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><span style="font-size:9pt;"><span style="line-height:115%;">Benefits and Perks </span></span></b></span></span></span><br><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">Our core values – Connection, Curiosity, Innovation, and Integrity – guide all we do and help define what’s important to us at Ragan. </span></span></span></span></span><ul><li><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">Comprehensive benefits, including: Health, dental, vision </span></span></span></span></span></li><li><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">401(k) with employer match </span></span></span></span></span></li><li><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">Company-paid disability and life insurance  </span></span></span></span></span></li><li><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">Generous PTO and paid holidays </span></span></span></span></span></li><li><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">Professional development support </span></span></span></span></span></li><li><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">Early close on Fridays year-round</span></span></span></span></span></li></ul><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><b><span style="font-size:9pt;"><span style="line-height:115%;">How to Apply</span></span></b></span></span></span><br><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">We’re looking for someone who pays close attention to detail — the kind of communicator who understands the importance of thoughtful outreach and follow-through.</span></span></span></span></span><br><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">To demonstrate that, please include a brief cover letter explaining:</span></span></span></span></span><ul style="margin-bottom:11px;"><li style="margin-bottom:11px;margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">What excites you about this Sales Development Representative role, and why do you feel you’d be successful in identifying prospects, building relationships, and supporting Ragan’s sales goals?</span></span></span></span></span></li></ul><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:Aptos, sans-serif;"><span style="font-size:9pt;"><span style="line-height:115%;">Applications without a cover letter will not be considered. This helps us identify candidates who take the time to fully read and engage with our job description.</span></span></span></span></span><br><br> 

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...