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Sales Tax and Fund Recovery Financial Coordinator (Remote)
<strong>About the Role</strong><br><br><p style="margin: 0px;"><span style="font-size: 12pt;"><strong><span style="font-family: helvetica;"><em>Location: Remote <span style="font-family: helvetica; font-size: 12pt;">–</span> Michigan residents</em></span></strong></span></p><p style="margin: 0px;"> </p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="font-family: helvetica; font-size: 12pt;">Are you looking for a work-from-home position where you can use your critical thinking and people skills? This could be a great fit for you! </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"> </p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="font-family: helvetica; font-size: 12pt;">As a Sales Tax and Fund Recovery Financial Coordinator at Morley, y</span><span style="font-family: helvetica; font-size: 12pt;">ou'll help manage the sales tax fund recovery financials for our Fortune 500 and luxury automotive clients. </span></p><p style="margin: 0px; padding: 0px; color: windowtext;"> </p><p style="margin: 0px; padding: 0px; color: windowtext;"><span style="font-family: helvetica; font-size: 12pt;">No automotive experience needed! Bring your skills and willingness to learn. We'll train you on everything you need to know. </span><span style="font-family: helvetica; font-size: 16px;">You'll find a friendly environment, capable team and supportive leaders here.</span></p><p style="margin: 0px;"> </p><p style="margin: 0px; padding: 0px; color: windowtext;"><strong><em><span style="font-family: helvetica; font-size: 12pt;">What You'll Do</span></em></strong></p><ul><li><span style="font-family: helvetica; font-size: 12pt;">Review and audit cases for sales tax retrieval</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Apply for sales tax for various clients</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Communicate with outside organizations to apply for and retrieve necessary documents for sales tax retrieval</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Allocate sales tax refunds received</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Maintain records regarding sales tax retrieval</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Apply for funds for third party warranty refunds</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Communicate with outside organizations to apply for and retrieve necessary documents for warranty refunds</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Allocate warranty refunds received</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Maintain records regarding warranty fund retrieval</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Assist in fund recovery for various special projects<br></span></li><li><span style="font-family: helvetica; font-size: 12pt;">Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude</span></li></ul><p style="margin: 0px;"> </p><div><p style="margin: 0px;"><em><span style="font-family: helvetica; font-size: 12pt;"><strong>Questions Before You Apply? </strong></span></em></p><div><p style="margin: 0px;"><span style="font-size: 12pt;"><span style="font-family: helvetica;">Live chat with a Morley Talent Acquisition (TA) Specialist: </span><a href="https://careers.morleycompanies.com" target="_blank" style="font-family: helvetica;" rel="noopener">careers.morleycompanies.com</a></span></p><ul><li><span style="font-size: 12pt;"><em><span style="font-family: helvetica;">Chat hours:</span></em></span><ul><li><span style="font-size: 12pt;"><em><span style="font-family: helvetica;">M-F 8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific time</span></em></span></li><li><span style="font-size: 12pt;"><em><span style="font-family: helvetica;">Closed on some holidays</span></em></span></li></ul></li><li><span style="font-size: 12pt;"><em><span style="font-family: helvetica;">TA will respond to a</span><span style="font-family: helvetica;">fter-hours questions the next business day</span></em></span></li></ul><p style="margin: 0px;"> </p></div></div> <br><strong>Skills for Success</strong><br><br><p style="margin: 0px;"><em><strong><span style="font-family: helvetica; font-size: 12pt;">Required Skills</span></strong></em></p><ul><li><span style="font-family: helvetica; font-size: 12pt;">Computer skills including Microsoft Office suite</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Meticulous attention to detail</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Able to multitask and manage time effectively</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Self-motivated, organized critical thinker</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Excellent interpersonal skills</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Can work well on own or with a team</span></li></ul><p style="margin: 0px;"> </p><p style="margin: 0px;"><em><span style="font-family: helvetica; font-size: 12pt;"><strong>Eligibility Requirements</strong></span></em></p><ul><li><span style="font-family: helvetica; font-size: 12pt;">High school diploma or equivalent</span></li><li><span style="font-family: helvetica; font-size: 12pt;">One or more years of customer care experience (previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers)</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Able to work the following hours: </span><ul><li><span style="font-family: helvetica; font-size: 12pt;">8 a.m. - 5 p.m. Eastern / 7 a.m. - 4 p.m. Central / 6 a.m. - 3 p.m. Mountain / 5 a.m. - 2 p.m. Pacific time</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Monday to Friday </span></li><li><span style="font-family: helvetica; font-size: 12pt;">No nights or weekends!</span></li></ul></li><li><span style="font-size: 12pt; font-family: Helvetica, sans-serif;">Must be able to stick to the schedule reliably</span></li></ul><p style="margin: 0px;"><strong><em><span style="font-size: 12.0pt; font-family: 'Helvetica',sans-serif;">Nice to Have</span></em></strong></p><ul><li><span style="font-size: 12.0pt; font-family: 'Helvetica',sans-serif;">Associate degree</span></li></ul><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: helvetica; font-size: 12pt;"><em><strong>Remote Work Requirements</strong></em></span></p><ul><li><span style="font-family: helvetica; font-size: 12pt;">Michigan resident</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Secluded and distraction-free work environment</span></li><li><em><span style="font-family: helvetica; font-size: 12pt;">Required internet setup:</span></em><ul><li><span style="font-family: helvetica; font-size: 12pt;">High-speed internet delivered through a wired provider (cable or fiber)</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Computer must be physically connected to your modem / router using an Ethernet cable</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Wireless, 5G and satellite connections are not supported</span></li></ul></li></ul><p style="margin: 0px;"> </p> <br><strong>Why Join Our Morley Family</strong><br><br><p style="margin: 0px;"><span style="font-family: helvetica; font-size: 12pt;">At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life.</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: helvetica; font-size: 12pt;"><strong><em>Health & Wellness Benefits</em></strong></span></p><ul><li><span style="font-family: helvetica; font-size: 12pt;">Medical and prescription coverage</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Dental and vision insurance</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Paid time off</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Associate wellness program with rewards for annual checkups</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)</span></li></ul><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: helvetica; font-size: 12pt;"><em><strong>Financial Benefits</strong></em></span></p><ul><li><span style="font-family: helvetica; font-size: 12pt;">401(k) with match</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Flexible spending account (FSA)</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Life insurance</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Company-paid short- and long-term disability insurance</span></li></ul><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: helvetica; font-size: 12pt;"><em><strong>Benefits to Make Your Life Easier</strong></em></span></p><ul><li><span style="font-family: helvetica; font-size: 12pt;">24/7 online access to doctors through Teladoc</span></li><li><span style="font-family: helvetica; font-size: 12pt;">24/7 nurse help desk</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Patient advocacy with free 24/7 support for benefit questions and claims</span></li><li><span style="font-family: helvetica; font-size: 12pt;">Guidance for family, financial and estate planning (including wills)</span></li></ul><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: helvetica; font-size: 12pt;"><em><strong>About Morley</strong></em></span></p><p style="margin: 0px;"><span style="font-family: helvetica; font-size: 12pt;">Our mission is to deliver extraordinary experiences.</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: helvetica; font-size: 12pt;">We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us.</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: helvetica; font-size: 12pt;">We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status.</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: helvetica; font-size: 12pt;">As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact <a href="mailto:talentacquisition@morleynet.com" target="_blank" rel="noopener">talentacquisition@morleynet.com</a>.</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: helvetica; font-size: 12pt;">Thank you for your interest in Morley.</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-family: helvetica; font-size: 12pt;"><em><strong>Notices</strong></em></span></p><ul><li><span style="font-family: helvetica; font-size: 12pt;">Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: <a href="https://mrly.info/bau" target="_blank" rel="noopener">https://mrly.info/bau</a> and your right to work: <a href="https://mrly.info/7wo" target="_blank" rel="noopener">https://mrly.info/7wo</a></span></li><li><span style="font-family: helvetica; font-size: 12pt;">Click here to view Morley’s CCPA Notice for applicants in California: <a href="https://info.morleynet.com/ccpa" target="_blank" rel="noopener">https://info.morleynet.com/ccpa</a></span></li><li><span style="font-family: helvetica; font-size: 12pt;">Click here to view Morley's privacy policy: <a href="https://info.morleynet.com/morley-privacy-policy" target="_blank" rel="noopener">https://info.morleynet.com/morley-privacy-policy</a></span></li></ul><p style="margin: 0px;"> </p>