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Salesforce Client Partner
<p>As we transition into the agentic enterprise era with innovations like Agentforce, Data Cloud, and AI-driven workflows, EPAM is on the lookout for a Salesforce Client Partner. This unique role combines strategic selling with expert Salesforce advisory, aiming to shape how clients engage with technology.</p> <p>This position is not your typical quota-carrying role; it emphasizes building solid client relationships, creating tailored Salesforce narratives relevant to various industries, and mentoring team members, all while fostering significant revenue growth across accounts.</p> <p><b>Responsibilities</b></p> <ul> <li><p>Manage and expand a portfolio of strategic enterprise accounts, cultivating deep relationships from practitioners to C-suite executives. Identify growth opportunities and position Salesforce as a long-term value engine while tracking pipeline health, forecasting accuracy, and revenue growth.</p></li> <li><p>Lead client conversations directly, acting as an engagement leader. Transform complex business challenges into actionable, multi-cloud Salesforce solutions covering Sales Cloud, Service Cloud, Marketing Cloud, Data Cloud, Agentforce, Industry Clouds, and emerging AI offerings. Develop narratives that bridge technology with measurable business outcomes.</p></li> <li><p>Collaborate closely with Salesforce account executives, alliance teams, and internal delivery leaders to create and implement joint go-to-market strategies. Play an active role in business development initiatives, RFP responses, and executive briefings that enhance our market presence.</p></li> <li><p>Work alongside sales leadership to accurately forecast performance and model results across various verticals. Utilize data-driven insights to prioritize accounts and inform strategies that enable sustainable growth.</p></li> <li><p>Act as a mentor and coach within the client-facing team, sharing insights on Salesforce product strategy, consultative selling methods, and industry trends. Support team members in developing engagement skills and growing their careers.</p></li> <li><p>Maintain up-to-date knowledge of the evolving Salesforce roadmap, particularly the advancements in AI and the role of Data Cloud. Introduce pertinent innovations in client discussions, aligning the 'agentic enterprise' vision with industry-specific challenges and opportunities.</p></li> </ul> <p><b>Requirements</b></p> <ul> <li><p>5+ years in enterprise sales or alliances within the Salesforce partner ecosystem (consulting, SI, or ISV).</p></li> <li><p>7+ years in enterprise technology with a proven record of handling complex SI engagements and partner networks.</p></li> <li><p>In-depth knowledge of the Salesforce product suite, showcasing multi-cloud expertise across Sales, Service, Data Cloud, Agentforce, and at least one Industry Cloud.</p></li> <li><p>Demonstrated ability to effectively build and manage a portfolio of enterprise accounts with sustained revenue growth.</p></li> <li><p>Experience in consultative client engagement, including leading discovery sessions, architecting solutions, and presenting to executive stakeholders.</p></li> <li><p>Proficient in data-driven sales management practices such as pipeline forecasting, quota modeling, and territory planning in collaboration with senior leadership.</p></li> <li><p>Self-motivated and results-oriented, thriving in an entrepreneurial and dynamic environment, balancing strategic planning with daily execution.</p></li> <li><p>Willingness to travel approximately 25% of the time to engage with clients, partners, and internal teams.</p></li> <li><p>Salesforce certifications (e.g., Certified Administrator, Sales Cloud Consultant, AI Specialist) are advantageous, reflecting commitment to the ecosystem.</p></li> </ul> <p><b>We offer</b></p> <ul> <li><p>Subsidized Medical, Dental, and Vision Insurance.</p></li> <li><p>Health Savings Account.</p></li> <li><p>Flexible Spending Accounts (Healthcare, Dependent Care, Commuter).</p></li> <li><p>Company-provided Short-Term and Long-Term Disability.</p></li> <li><p>Company-provided Life and AD&D Insurance.</p></li> <li><p>Employee Assistance Program.</p></li> <li><p>Unlimited access to LinkedIn learning solutions.</p></li> <li><p>Matched 401(k) Retirement Savings Plan.</p></li> <li><p>Paid Time Off - eligible for 15-25 paid days, depending on specific level and tenure with EPAM.</p></li> <li><p>Nine (9) Paid Holidays per year.</p></li> <li><p>Legal Plan and Identity Theft Protection.</p></li> <li><p>Accident Insurance.</p></li> <li><p>Employee Discounts.</p></li> <li><p>Pet Insurance.</p></li> <li><p>Employee Stock Purchase Program.</p></li> <li><p>Participation eligibility in the discretionary annual bonus program if applicable.</p></li> <li><p>Possibility of joining the discretionary Long-Term Incentive (LTI) Program, if applicable and hired at a qualifying level.</p></li> </ul> <p><b>This Remote Position Cannot be Performed in New York City.</b></p> <p>In accordance with the LA County Fair Chance Ordinance, you may find a copy of the Notice containing a summary of the Ordinance's key provisions.</p> <p>EPAM Systems, Inc. is an equal opportunity employer. We value diversity and inclusion for our customers, partners, and communities. We are committed to fostering an equitable work environment for all employees.</p> <p>At EPAM, employment decisions are based on individual qualifications, free from discrimination based on any protected characteristic.</p>