Senior Business Process Engineer

<p><b>At Leidos</b>, we deliver innovative solutions through the efforts of our diverse and talented people who are dedicated to our customers’ success. We empower our teams, contribute to our communities, and operate sustainable. Everything we do is built on a commitment to do the right thing for our customers, our people, and our community. Our Mission, Vision, and Values guide the way we do business.</p><p></p><p>Leidos is seeking a<b> Senior Business Process Engineer </b>to support the SEC ISS contract by leading process analysis and optimization efforts that improve service quality, operational efficiency, and governance outcomes across OIT service areas. This role drives standardized, ITIL-aligned process design and ensures workflows are documented, measurable, and continuously improved to meet contract performance expectations. The position partners with federal stakeholders and technical teams to convert business requirements into implementable process and ITSM solutions. The role also strengthens audit readiness and service-level performance through disciplined process governance, change control, and data-driven reporting.</p><p></p><h2>PRIMARY RESPONSIBILITIES</h2><p></p><p>Process Analysis and Optimization</p><p>- Lead end-to-end analysis, design, and optimization of complex cross-functional business processes supporting SEC ISS services.</p><p>- Assess current-state workflows, identify bottlenecks and control gaps, and implement improved future-state processes.</p><p>- Translate business and operational requirements into implementable process designs, including workflow automation opportunities.</p><p>- Align process improvements with SEC priorities, contract requirements, and enterprise service delivery objectives.</p><p></p><p>Governance, ITIL, and Compliance</p><p>- Establish and maintain ITIL-aligned process governance for incident, request, problem, change, and knowledge management.</p><p>- Define and enforce process controls, decision gates, and approval flows to align with SEC change-control expectations.</p><p>- Oversee compliance and audit activities by maintaining process evidence, SOP artifacts, and remediation tracking.</p><p>- Track and report process-related issues, risks, and performance deficiencies on an agreed governance cadence.</p><p></p><p>Service Management Reporting and Documentation</p><p>- Develop and maintain process documentation, including SOPs, runbooks/playbooks, workflow maps, and standards.</p><p>- Define SLA/KPI measurement approaches and support dashboard-based performance reporting and recurring deliverables.</p><p>- Use ticketing and operational data to perform root-cause analysis and drive lessons-learned updates to processes.</p><p>- Ensure process and knowledge artifacts are version-controlled, accessible, and aligned with organizational standards.</p><p></p><p>Stakeholder Engagement, Adoption, and Mentorship</p><p>- Collaborate with SEC stakeholders, service owners, and technical teams to implement approved process improvements.</p><p>- Lead change management activities, including communications, training, and adoption strategies for updated workflows.</p><p>- Provide mentorship and quality oversight to junior process engineers and team members.</p><p>- Present recommendations, progress, and improvement roadmaps to leadership and governance forums.</p><p></p><h2>REQUIRED QUALIFICATIONS</h2><p></p><p>Citizenship/Work Authorization: Must meet contract requirements.</p><p>Clearance: Ability to obtain and maintain SEC Public Trust (or higher if required).</p><p>Education: Bachelors degree in a relevant field (e.g., Information Technology, Information Systems, Business, Engineering). Additional years of experience may be considered in lieu of degree.</p><p></p><p>Experience:</p><p>- 8 years of experience in business process analysis, design, and optimization within enterprise or federal IT environments.</p><p>- Strong experience applying ITIL frameworks, process governance, and workflow automation practices.</p><p>- Experience collaborating with business and technical stakeholders to translate requirements into technical and operational solutions.</p><p></p><p>Technical Skills:</p><p>- Matrix-required: ITIL frameworks, process governance, and workflow automation practices.</p><p>- Matrix-required: ServiceNow or similar IT Service Management (ITSM) platforms.</p><p>- Operational context: Process modeling and documentation (SOPs, workflow maps, and standards).</p><p>- Operational context: Compliance support and audit-readiness process documentation.</p><p>- Operational context: Performance analysis and reporting to drive continuous process improvement.</p><p></p><h2>PREFERRED QUALIFICATIONS</h2><p></p><p>- Experience supporting SEC or similarly regulated federal IT environments.</p><p>- Hands-on experience optimizing ServiceNow workflows and platform governance controls.</p><p>- Demonstrated success applying structured process-improvement methods to IT operations.</p><p>- Experience operating within formal governance and change-control boards in multi-vendor environments.</p><p>- Advanced process or ITSM certifications (e.g., ITIL 4 Managing Professional, ServiceNow implementation credential).</p><p>- ITIL 4 Foundation (or higher).</p><p>- ServiceNow Certified System Administrator.</p><p></p><h2>WORK ENVIRONMENT / OTHER</h2><p></p><p>- Operational Support: May require participation in on-call or surge support activities depending on operational needs.</p><p>- Location: Telework</p><p>- Travel: As required per contract direction.</p><p></p><p></p><p><b>The Mission </b> </p><p></p><p><b>The Digital Modernization Sector</b> is focused on delivering performance-based IT services and repeatable solutions to include applying cloud-factory and aaS (as a Service) capabilities and integrating commercial products to provide a comprehensive digital engineering approach to IT transformation. Our team is solving the world’s toughest security challenges for customers with “can’t fail” missions. To explore and learn more, <a href="https://www.leidos.com/capabilities/digital-modernization" target="_blank" rel="noopener noreferrer">click here</a>! </p><p></p><p><b>Come join our rapidly growing team and enjoy these benefits:</b></p><ul><li><p>Paid Time Off (PTO) accrued based on Leidos policy, up to 3 weeks a year.</p></li><li><p>Eleven (11) paid holidays per year.</p></li><li><p>Access to benefits on day one including medical and dental insurance, 401K, Life, AD&D, Voluntary Disability plans.</p></li><li><p>Ongoing training to support your success.</p></li><li><p>Tuition reimbursement based on Leidos policy.</p></li><li><p>Discounted Leidos stock purchase and other Employee Discounts.</p></li></ul><p>If you're looking for comfort, keep scrolling. At Leidos, we outthink, outbuild, and outpace the status quo — because the mission demands it. We're not hiring followers. We're recruiting the ones who disrupt, provoke, and refuse to fail. Step 10 is ancient history. We're already at step 30 — and moving faster than anyone else dares.</p><h2></h2><h2></h2><h2><u><b>Original Posting:</b></u></h2>May 22, 2026<div><div><div><div><div><div><div><p style="text-align:inherit"></p><p style="text-align:left">For U.S. Positions: While subject to change based on business needs, Leidos reasonably anticipates that this job requisition will remain open for at least 3 days with an anticipated close date of no earlier than 3 days after the original posting date as listed above.</p></div></div></div></div></div></div></div><div></div><p style="text-align:inherit"></p><h2><b><u>Pay Range:</u></b></h2>Pay Range $73,450.00 - $132,775.00<p style="text-align:inherit"></p><p style="text-align:left"><span>The Leidos pay range for this job level is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.</span></p>

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...