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Senior D365 CE Functional Consultant (part-time)
Senior D365 CE Functional Consultant (part-time) Toronto, ON, Canada
About the Role Enavate is a US-based IT company and a Microsoft Gold Partner, known for delivering tailored business solutions that help SMB organizations transform their operations. As we continue to expand our client engagements, we are looking for an experienced
Senior Microsoft Dynamics 365 CE Functional Consultant to join us as a contractor based in the United States .
This role will start as a part-time engagement with the potential to expand to full-time depending on project needs and performance.
In this role, you will work closely with our delivery teams and clients to design, implement, and optimize Dynamics 365 Customer Engagement solutions , particularly within
Dynamics 365 Sales, Field Service, Customer Service, and Customer Insights – Journeys , alongside the
Microsoft Power Platform .
You will act as a trusted advisor to clients , helping translate business needs into effective solutions while ensuring successful implementation and adoption.
Report to
CE & PP Practice Leader POD:
Client Delivery Location
United States (remote), Canada (remote) Travel:
up to 25% (U.S.) Type:
Contract (Part-Time to start)
Your Impact and Key Responsibilities Client Advisory & Solution Design
Work closely with client stakeholders to understand business needs and translate them into effective Dynamics 365 solutions.
Provide guidance on best practices for Dynamics 365 CE and Power Platform
Support solution design and ensure alignment with client business objectives.
Implementation & Delivery
Implement and configure
Dynamics 365 Sales, Field Service, Customer Service, and Customer Insights – Journeys
Design and implement Power Platform solutions, including Power Apps and Power Automate, to automate and streamline business processes.
Design and support integrations between Dynamics 365 and other enterprise systems.
Participate in requirements gathering, configuration, testing, deployment, and post-go-live support .
Troubleshoot and resolve functional or technical issues related to Dynamics 365 and Power Platform solutions.
Collaborate with solution architects, developers, and project managers to deliver successful client outcomes.
Contribute to solution documentation and knowledge sharing within the delivery team.
Support pre‑sales activities when needed, such as solution discussions, demonstrations, or providing input into proposals.
What It Takes to Be Successful Professional Experience
Strong experience implementing Microsoft Dynamics 365 Sales and Field Service.
Hands‑on experience with Dynamics 365 Customer Insights – Journeys and Customer Service.
Experience building solutions with Power Apps and Power Automate.
Experience implementing Power Pages and/or Copilot Agents is a plus.
Strong understanding of CRM processes, automation, and customer engagement solutions.
Experience with data migration, integrations, and system configuration within the Dynamics ecosystem.
Ability to work independently in a client‑facing consulting role.
Strong problem‑solving and analytical skills.
Excellent communication and stakeholder engagement skills .
Ability to work effectively with distributed teams and international colleagues .
Comfortable interacting directly with business stakeholders and technical teams .
Certifications & Education
Microsoft certifications related to
Dynamics 365 or Power Platform are highly desirable.
Bachelor’s degree in
Information Technology, Computer Science, or a related field , or equivalent professional experience.
Nice to Have
Experience with
Dynamics 365 Customer Service .
Experience with
Power BI or
Dynamics 365 Business Central .
Experience with
Copilot or AI capabilities within the Microsoft ecosystem.
Experience with
D365 on‑premise to online migrations .
Previous involvement in pre‑sales or solutioning activities.
Active U.S. security clearance (or ability to obtain one) is a strong plus.
About Enavate At Enavate, we are more than just a
Microsoft Gold Partner —we’re a trusted partner in Enterprise Resource Planning (ERP) consulting, cloud services, and managed services. We help businesses embrace the future by guiding them through ERP implementations, migrations to the cloud, and integrations that streamline their operations, allowing them to thrive in an ever‑evolving business landscape.
Our work isn’t just about technology—it’s about transforming the way businesses operate , empowering them to grow, innovate, and succeed. By partnering with our clients, we provide peace of m
