Senior Generator Field Technician

<p><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Quicksand;"><b><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:'Times New Roman', serif;">Summary:</span></span></span></b></span></span></span><br><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Quicksand;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:'Times New Roman', serif;">National Power, LLC is actively seeking an experienced Senior/Master Generator Technician. Reporting to the Service Manager,</span></span></span> <span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:'Times New Roman', serif;">you will play a pivotal role in performing and supervising service operations for National Power's customers and service teams. In this position, you will train, develop, and direct an assigned group of service technicians who startup, service, and repair industrial generators and related equipment, including Bypass Isolation ATS and other related machinery. This role requires both hands-on technical expertise and strong leadership capabilities.</span></span></span></span></span></span><br><br><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Quicksand;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:'Times New Roman', serif;"><b>Essential Duties and Responsibilities:</b> Core duties and responsibilities include the following. Other duties may be assigned.</span></span></span></span></span></span></p><ul><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:'Times New Roman', serif;">Supervise and direct the work of assigned service technicians within geographic territory</span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:'Times New Roman', serif;">Evaluate performance, provide coaching and feedback, and develop training programs to improve technical knowledge and overall performance of assigned technicians</span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:'Times New Roman', serif;">Identify and assign team members to provide field support and mentorship to other service technicians</span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:'Times New Roman', serif;">Partner with Service Director to resolve employee performance or behavioral issues and determine staffing needs</span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:'Times New Roman', serif;">Participate in recruiting and hiring of field service technicians</span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:'Times New Roman', serif;">Serve as first point of contact for phone and field support, including troubleshooting, emergency repair assistance, and parts delivery; escalate complex issues to Service Director as needed</span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:'Times New Roman', serif;">Conduct preventive maintenance, emergency maintenance, startup, troubleshooting, repair, and maintenance of generators and related equipment</span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:'Times New Roman', serif;">Make pre-startup site visits to advise and assist installing contractors</span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:'Times New Roman', serif;">Lead safety initiatives and oversight for all technicians in assigned geography, ensuring compliance with safety protocols</span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:'Times New Roman', serif;">Execute Quality Control programs within assigned geographic territory, working with Technical Service Manager to implement QC procedures and ensure proper documentation</span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:'Times New Roman', serif;">Support Service Manager in reviewing work orders at all stages of project execution</span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:'Times New Roman', serif;">Drive and promote continuous improvement of field operations</span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:'Times New Roman', serif;">Provide customer-focused support to enhance customer relationships and resolve concerns</span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:'Times New Roman', serif;">Support planning and quoting of complex service projects</span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:'Times New Roman', serif;">Assist Service Director with Generac warranty process administration</span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:'Times New Roman', serif;">Advise service operations team on time and materials needed for various service levels</span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:'Times New Roman', serif;">Provide after-hours emergency response support as needed</span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:'Times New Roman', serif;">Occasional overnight travel required</span></span></span></li></ul><br><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Quicksand;"><b><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:'Times New Roman', serif;">Education/Experience/Skills:                                   </span></span></span></b></span></span></span><ul><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span><span style="font-family:'Times New Roman', serif;">High school diploma or GED preferred </span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span><span style="font-family:'Times New Roman', serif;">Generac Master Technician or equivalent certification and training is required</span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span><span style="font-family:'Times New Roman', serif;">High level of expertise with switchgear</span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span><span style="font-family:'Times New Roman', serif;">Positive attitude and strong customer service skills required</span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span><span style="font-family:'Times New Roman', serif;">Ability to manage a team of technicians</span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span><span style="font-family:'Times New Roman', serif;">Fluency in written and spoken English</span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span><span style="font-family:'Times New Roman', serif;">Ability to read and interpret documents such as safety rules and procedure manuals.</span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span><span style="font-family:'Times New Roman', serif;">Ability to write routine reports and correspondence</span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span><span style="font-family:'Times New Roman', serif;">Intermediate knowledge of Microsoft Office applications </span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span><span style="font-family:'Times New Roman', serif;">Strong organizational, computer, and communication skills </span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span><span style="font-family:'Times New Roman', serif;">Overnight travel may be required</span></span></span></span></li></ul><br><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Quicksand;"><b><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:'Times New Roman', serif;">Compensation and Benefits:</span></span></span></b></span></span></span><ul><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span><span style="font-family:'Times New Roman', serif;">Competitive pay depending on previous experience and current certifications. Overtime is also a factor, and it is paid at 1.5 X base. We are a performance-based company and pay will ultimately reflect the employee’s productivity and overall performance</span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span><span style="font-family:'Times New Roman', serif;">Three weeks of paid vacation after 90 days (first year is pro-rated based on start date)</span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span><span style="font-family:'Times New Roman', serif;">Up to 9 paid company holidays</span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span><span style="font-family:'Times New Roman', serif;">Paid sick time</span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span><span style="font-family:'Times New Roman', serif;">Company-paid Life Insurance ($75,000)</span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span><span style="font-family:'Times New Roman', serif;">Company-paid Short-term and Long-term Disability Insurance</span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span><span style="font-family:'Times New Roman', serif;">Medical, Dental, and Vision Insurance: Offering four medical plan options, with one plan fully covered at 100% by the company.</span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span><span style="font-family:'Times New Roman', serif;">401(k) retirement savings plan with company matching</span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span><span style="font-family:'Times New Roman', serif;">Health Savings Account (HSA)</span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span><span style="font-family:'Times New Roman', serif;">Flexible Spending Accounts (FSA)</span></span></span></span></li></ul><br><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Quicksand;"><b><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:'Times New Roman', serif;">Physical Demands</span></span></span></b></span></span></span><ul><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span><span style="font-family:'Times New Roman', serif;">Lifting and carrying heavy objects, up to 75lbs, will be required.</span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span><span style="font-family:'Times New Roman', serif;">Ascending or descending ladders, scaffolding, stairs, ramps and the like using feet/legs and/or hands/arms</span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span><span style="font-family:'Times New Roman', serif;">Seizing, holding, grasping, turning, or otherwise working with hand(s)</span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span><span style="font-family:'Times New Roman', serif;">Pushing/pulling may involve use of hands/arms, feet/legs, and/or feet only done with one side of the body or both sides</span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span><span style="font-family:'Times New Roman', serif;">Moving about on hands and knees or hands and feet to enter restricted spaces. </span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span><span style="font-family:'Times New Roman', serif;">Occasionally, using one or both feet or legs to move controls on machinery or equipment. Controls include, but are not limited to, pedals </span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span><span style="font-family:'Times New Roman', serif;">Clarity of vision and color vision are both required (i.e., working with small objects or reading small print), including use of computers </span></span></span></span></li><li style="margin-left:8px;"><span style="font-size:12pt;"><span style="line-height:115%;"><span><span style="font-family:'Times New Roman', serif;">Sitting/Driving for long periods is frequently required </span></span></span></span></li></ul><br><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Quicksand;"><b><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:'Times New Roman', serif;">Work Conditions</span></span></span></b></span></span></span><ul><li style="margin-bottom:8px;"><span style="font-size:11pt;"><span><span style="line-height:115%;"><span style="font-family:Quicksand;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:'Times New Roman', serif;">The technician may be required to work in various weather conditions (heat, rain, snow, high humidity, etc.)</span></span></span></span></span></span></span></li><li style="margin-bottom:8px;"><span style="font-size:11pt;"><span><span style="line-height:115%;"><span style="font-family:Quicksand;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:'Times New Roman', serif;">Frequently work near moving mechanical parts</span></span></span></span></span></span></span></li></ul><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Quicksand;"><b><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:'Times New Roman', serif;">Additional Info</span></span></span></b></span></span></span><ul><li style="margin-bottom:8px;"><span style="font-size:11pt;"><span><span style="line-height:115%;"><span style="font-family:Quicksand;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:'Times New Roman', serif;">Criminal background check, pre-employment drug screen and MVR required</span></span></span></span></span></span></span></li><li style="margin-bottom:8px;"><span style="font-size:11pt;"><span><span style="line-height:115%;"><span style="font-family:Quicksand;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:'Times New Roman', serif;">Must be able to pass a Department of Transportation physical examination </span></span></span></span></span></span></span></li><li style="margin-bottom:8px;"><span style="font-size:11pt;"><span><span style="line-height:115%;"><span style="font-family:Quicksand;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:'Times New Roman', serif;">This is a remote position and will require the employee to work from home</span></span></span></span></span></span></span></li></ul><p><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Quicksand;"><b><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:'Times New Roman', serif;">Equal Opportunity Employer:</span></span></span></b></span></span></span><br><span style="font-size:11pt;"><span style="line-height:115%;"><span style="font-family:Quicksand;"><span style="font-size:12pt;"><span style="line-height:115%;"><span style="font-family:'Times New Roman', serif;">National Power, LLC is an Equal Opportunity Employer and VEVRAA federal contractor. National Power affords equal opportunity to all applicants for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, gender identity or any other status protected under local, state or federal laws.</span></span></span></span></span></span></p><p></p>

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