Senior Hogan Engineer (Remote)

<strong>Overview</strong><br><br><p style="margin: 0px;">This is a remote role that may be hired in several markets across the United States.</p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;">This position, within the Hogan application development and support team, provides complex technical support to data processing systems through enhancement of related software and processes. Develops software and procedures that improve processing capabilities. Analyzes, codes, tests, and implements in coordination with management, associates, and end users. Serves as production system support by resolving issues and ensuring ongoing functionality. May oversee the work of less experienced analysts or assist in special projects as needed.</span></p> <br><strong>Responsibilities</strong><br><br><ul><li style="margin-bottom: 0in;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;">System Enhancement - Performs a variety of actions that evaluate and improve department systems, processes, and applications. Utilizes programming specifications to construct modules, develop testing methods, and design materials. Provides new feature time estimates for system changes and assists in implementing modifications. Executes test plans to validate application functions as designed.</span></li><li style="margin-bottom: 0in;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;">Analysis - Collects data related to user requests and determines scope, time estimates, and system impacts. Inspects business specifications, programming specifications, coding, test plans, documentation, and implementation plans for accuracy.</span></li><li style="margin-bottom: 0in;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;">Business Support - Provides technical support to production systems by addressing reported issues, anticipating maintenance requirements, and ensuring functionality for end user needs. Drafts documentation to be used for system, end user, and operational purposes, including technical specifications and application designs.</span></li><li style="margin-bottom: 0in;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;">Technical Expertise - Responsible for complex involvement in the software development life cycle including the creation, enhancement, implementation, and evaluation of software. Serves as a technical resource for management, associates, and business units.</span></li><li style="margin-bottom: 0in;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;">On-call Support - Provides 24/7 on-call support via rotations.</span></li></ul> <br><strong>Qualifications</strong><br><br><p style="margin: 0px;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;">Bachelor's Degree and 4 years of experience in Software application development and maintenance </span></p><p style="margin: 0px;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;">OR </span></p><p style="margin: 0px;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;">High School Diploma or GED and 8 years of experience in Software application development and maintenance</span></p><p style="margin: 0px;"> </p><p style="margin: 0px;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;">Preferred Area of Experience: Hogan Core Banking, Debit and Credit Cards experience a plus </span></p><p style="margin: 0px;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;"> </span></p><p style="margin: 0px;"><strong><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;">Preferred Qualifications:</span></strong></p><p style="margin: 0px;"> </p><ul style="margin-top: 0in;"><li style="margin-bottom: 0in;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;"><strong>Hogan</strong> (<strong>CIS, RPM</strong>, IDS, DDA, TDA, PAS, Umbrella) - experience needed.</span></li><li style="margin-bottom: 0in;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;">Advanced experience with COBOL, CICS, VSAM, DB2, Easytrieve, JCL.</span></li><li style="margin-bottom: 0in;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;">Familiarity with source code repository Changeman a plus.  </span></li><li style="margin-bottom: 0in;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;">Experience with ServiceNow or other information technology ticketing system. </span></li><li style="margin-bottom: 0in;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;">Ability to build strong collaborative and productive relationships, </span></li><li style="margin-bottom: 0in;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;">In-depth knowledge of System Life Cycle Development methodology (Waterfall and Agile)</span></li><li style="margin-bottom: 0in;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;">Previous banking experience is a plus</span></li><li style="margin-bottom: 0in;"><span style="font-size: 9.0pt; font-family: 'Verdana',sans-serif;">Ability to be on call 24 hours a day, 7 days a week, on a rotating basis</span></li></ul><p style="margin: 0px;">This job posting is expected to remain active for 45 days from the initial posting date listed above. If it is necessary to extend this deadline, the posting will remain active as appropriate. Job postings may come down early due to business need or a high volume of applicants.</p><p style="margin: 0px;"> </p><p style="margin: 0px;">If hired in North Carolina, the base pay for this position is generally between $117,409 and $130,000. Actual starting base pay will be determined based on skills, experience, location, and other non-discriminatory factors permitted by law. For some roles, total compensation may also include variable incentives, bonuses, benefits, and/or other awards as outlined in the offer of employment.</p><p style="margin: 0px;"><span style="color: #ffffff;">#LI-JM1</span></p><p style="margin: 0px;">This job posting has been extended until June 11, 2026.</p><p style="margin: 0px;"> </p><p style="margin: 0px;">Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at https://jobs.firstcitizens.com/benefits.</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...