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Senior Manager, Commercial Learning & Development Field Trainer – HIV Treatment
Job Description:
- Provide hands-on field support through ride-alongs and field observations, delivering real-time coaching to new and tenured field employees
- Assess field behaviors and skill adoption during in-field experiences, providing actionable, competency-based feedback to support continuous growth and consistent execution.
- Reinforce Gilead Sales Competencies by observing customer interactions, modeling high impact and compliant behaviors, and partnering with sales leaders to support individual and team development.
- Support onboarding and ongoing development across experience levels by tailoring coaching and reinforcement to new hire, mid-tenure skill progression, and advanced capability building.
- Partner closely with Regional Directors, Executive Regional Directors, and any other sales field leadership to align coaching insights with development priorities and support readiness for business initiatives.
- Collaborate with cross functional partners (including Marketing, Commercial Operations, Global CL+D, Medical Information, Legal, Business Conduct, and Regulatory) to ensure field reinforcement aligns with strategy, messaging, and compliance expectations.
- Identify and communicate field observed capability gaps, execution trends, and learning needs to inform continuous improvement and optimization of development approaches.
- Serve as a field-facing ambassador for learning, helping translate strategy into practical, repeatable behaviors that drive sustained performance.
- Supports key initiatives across the learner lifecycle—including New-to-Role (NTR), NSM, and MYM engagements—with targeted learning, coaching reinforcement, and enablement support aligned to evolving business and field priorities.
Requirements:
- 8+ Years with BS/BA OR 6+ Years with MS/MA or MBA
- Proficiency in the HIV Therapeutic Area, including HIV disease state, treatment landscape, and evolving standards of care
- Demonstrated proficiency in Gilead Sales Competencies and experience reinforcing these through training, coaching, and field observation.
- Minimum 6 years of commercial HIV pharmaceutical/biotech experience
- Minimum 1 year of commercial training experience, including field-based training/coaching with sales professionals.
- Experience conducting field rides/observations and delivering structured coaching feedback (e.g., strengths, opportunities, agreed actions) aligned to selling competencies.
- Sales, marketing, or training experience in biotech/pharma.
Benefits:
- company-sponsored medical, dental, vision, and life insurance plans
- paid time off
- discretionary annual bonus
- discretionary stock-based long-term incentives
