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Senior Product Manager - Collision
<p>OEC provides software solutions to those who work in the automotive parts and repair industry. Our solutions make it easier for automotive industry professionals to buy and sell parts, conduct repair research & planning, optimize estimates, improve the parts supply chain, and more. OEC partners with many of the world’s largest manufacturers, dealers and suppliers, shops and repairers, and service providers, giving our customers access to a comprehensive network and a streamlined workflow.</p> <!--_dfFormat_=html--><p style="margin: 0in 0in 6pt; font-size: 10pt; font-family: 'Times New Roman', serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong><em><u>Job Summary</u></em></strong></span></p> <p style="margin: 0in; font-size: 10pt; font-family: 'Times New Roman', serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Identifies new, innovative initiatives for the Collision Multi-Store Operator (MSO) team to help drive existing and new product offerings in the market.</span></p> <p style="margin: 0in; font-size: 10pt; font-family: 'Times New Roman', serif;"> </p> <p style="margin: 0in 0in 6pt; font-size: 10pt; font-family: 'Times New Roman', serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong><em><u>Key Responsibilities</u></em></strong></span></p> <p style="margin: 0in; line-height: 18pt; background: white; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: black;">1. Leads market research for the Collision MSO team including customer surveys, competitive analysis, and debriefs to inform direction for the product roadmap.</span></p> <p style="margin: 0in; line-height: 18pt; background: white; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: black;">2. Performs discovery with customers and stakeholders to understand needs of the marketplace to support prioritization activities. Uses data to develop high-quality insights into our customer's user experience and needs.</span></p> <p style="margin: 0in; line-height: 18pt; background: white; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: black;">3. Helps define the Collision MSO related product strategy based on market input and Voice of the Customer (VoC) that aligns with overall strategic direction.</span></p> <p style="margin: 0in; line-height: 18pt; background: white; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: black;">4. Collaborates with customer facing teams to help enable teams to sell, implement and support the product.</span></p> <p style="margin: 0in; line-height: 18pt; background: white; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: black;">5. Develops and manages select relationships with Collision MSO Customers, third parties, and other external industry professionals.</span></p> <p style="margin: 0in; line-height: 18pt; background: white; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: black;">6. Develops a technical product strategy for our ingress layer and translate it into creative, high quality, features, and initiatives.</span></p> <p style="margin: 0in; line-height: 18pt; background: white; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: black;">7. Creates and maintains collaborative relationships with stakeholders across the organization to develop a deep understanding of our business, and continually iterates on product strategy.</span></p> <p style="margin: 0in; line-height: 18pt; background: white; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: black;">8. Builds and grooms a prioritized product backlog effectively by leading negotiation and trade-off discussions with key partners.</span></p> <p style="margin: 0in; line-height: 18pt; background: white; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: black;">9. Leads Program Management and Scrum teams towards the right priorities. Sets clear expectations on projects, product launches, and coordinated release plans.</span></p> <p style="margin: 0in; line-height: 18pt; background: white; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: black;">10. Writes excellent user-stories, with thoughtful acceptance criteria, that can be translated into engineering features. Partners with UX team in developing stories that will provide the optimal customer experience based on research and customer feedback/validation.</span></p> <p style="margin: 0in; line-height: 18pt; background: white; font-size: 12pt; font-family: 'Times New Roman', serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: black;">11. Works closely with the engineering teams to design, schedule, and deliver in an Agile environment.</span></p> <p style="margin: 0in; font-size: 10pt; font-family: 'Times New Roman', serif;"> </p> <p style="margin: 0in 0in 6pt; font-size: 10pt; font-family: 'Times New Roman', serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong><em><u>Education</u></em></strong></span></p> <p style="margin: 0in; font-size: 10pt; font-family: 'Times New Roman', serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">A bachelor’s degree from an accredited college or university is required, with a focus in business, marketing technology, product management, or related discipline. In the absence of a degree, equivalent work experience directly related to the key responsibilities of the role will be considered as a substitute for the degree.</span></p> <p style="margin: 0in; font-size: 10pt; font-family: 'Times New Roman', serif;"> </p> <p style="margin: 0in 0in 6pt; font-size: 10pt; font-family: 'Times New Roman', serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong><em><u>Experience</u></em></strong></span></p> <p style="margin: 0in; font-size: 10pt; font-family: 'Times New Roman', serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong>At least 4 years of experience as a Product Manager in the Collision MSO auto industry segment is required, coupled with 5 or more years of experience working in Software as a Service (SaaS).</strong></span></p> <p style="margin: 0in; font-size: 10pt; font-family: 'Times New Roman', serif;"> </p> <p style="margin: 0in; font-size: 10pt; font-family: 'Times New Roman', serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Must also be able to demonstrate the following skills and abilities:</span></p> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Strong business acumen skills with the ability to see a big picture view and communicate value and benefits of solutions.</span></li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Strong Product Roadmap experience with defining, creating, planning, and executing product roadmap</span></li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Creative and strategic mindset to help drive products forward.</span></li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Strong Go-to-Market (GTM) experience</span></li> </ul> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Strong interpersonal skills with the ability to develop and nurture business relationships with key customers and establish collaborative relationships within and across internal teams on moderate to complex projects.</span></li> </ul> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Excellent written and verbal communication skills with the ability to effectively tailor communications to a specific audience or call to action.</span></li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif;">Able to apply principles of critical thinking to collect data, draw valid conclusions, consider options, recommend solutions, and solve problems.</span></li> </ul> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Engaging presentation skills with the ability to effectively speak to and interact with various sizes/types of audiences in a professional and easy to understand manner.</span></li> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Organized, detail oriented and can manage multiple priorities simultaneously.</span></li> </ul> <p style="margin: 0in; font-size: 12pt; font-family: Arial, sans-serif; font-weight: bold;"> </p> <p style="margin: 0in 0in 6pt; font-size: 10pt; font-family: 'Times New Roman', serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong><em><u>Travel</u></em></strong></span></p> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Travel for this position is required and anticipated to be approximately up to 20% of the time (possibly 1 to 2 days each month).</span></li> </ul><p>What makes working at OEC awesome? It varies from employee to employee. For some, it's the flexibility - whether it's remote work or a hybrid or in-person role, OEC takes our teams across multiple time zones and international communities. For others, it's the strong sense of camaraderie and community that celebrates both individuals and team-driven contributions. Or it could be the empowerment and how the team is encouraged to take risks, learn, and grow within a dynamic and supportive environment. But no matter what gets us out of bed in the morning, our whole global community is inspired to be forward thinking and drive innovative solutions for the automotive parts and repair industry. <br> <br><br></p> <p>OEConnection is subject to certain governmental recordkeeping and reporting requirements for the administration of civil rights laws and regulations. In order to comply with these laws, we invite applicants and employees to voluntarily self-identify their gender, race and ethnicity. Submission of this information is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. The information obtained will be kept confidential and may only be used in accordance with the provision of applicable laws, executive orders, and regulations, including those that require the information to be summarized and reported to the federal government for civil rights enforcement. When reported, data will not identify any specific individual. This information will be maintained separately from your application for employment. If you do not wish to self-identify at this time, you may do so in the future by submitting this form. Failure to provide the following information will not subject you to any adverse action or treatment. OEConnection is an Equal Opportunity/ Affirmative Action employer. We provide equal employment opportunities to all qualified employees and applicants for employment without regard to race, religion, sex, age, marital status, national origin, sexual orientation, citizenship status, veteran status, disability or any other legally protected status. We prohibit discrimination in decisions concerning recruitment, hiring, compensation, benefits, training, termination, promotions, or any other condition of employment or career development.</p> <!--_dfFormat_=html-->