Senior Project Manager (Product)

<div style="text-align: justify;"><strong style="color: rgb(0, 0, 0);">About Us</strong></div><div style="text-align: justify;"><br></div><div style="text-align: justify;">At <a href="https://felixpago.com/" rel="noopener noreferrer" target="_blank" style="color: rgb(17, 85, 204);">Félix</a><span style="color: rgb(0, 0, 0); background-color: transparent;">, we're building the financial ecosystem for Latin immigrants in the U.S., starting with a revolution in remittances. Our core product is an AI-powered chatbot built on WhatsApp, allowing our users to send money home as easily as sending a text message. We leverage cutting-edge technology like AI, blockchain, and stablecoins to make cross-border payments faster, more affordable, and more accessible than ever before. </span></div><div style="text-align: justify;"><br></div><div style="text-align: justify;"><span style="color: rgb(0, 0, 0); background-color: transparent;">We are a hyper-growth Series B company, backed by over $100 million in funding from top-tier global investors, including QED, Castle Island, Switch Ventures, HTwenty, Monashees, and General Catalyst Customer Value Fund. This isn't just about the numbers; it's a testament to the trust our investors have in our vision and our team. Additionally, Félix was selected as an “Endeavour Entrepreneur” and was a recipient of the CrossTech Fintech Startups Award. We are a group of extremely talented and dedicated high-performers, united by our shared obsession with a single goal: empowering our customers. We are all owners of Félix, driven by a bias for action and a true experimentation spirit to get shit done with urgency and focus.</span></div><div style="text-align: justify;"><br></div><div style="text-align: justify;"><span style="color: rgb(0, 0, 0); background-color: transparent;">Joining Félix means you will be part of a team building a legacy, a company that will outlive us all. This is a rare opportunity to apply your skills to a deeply meaningful mission—serving a community that has been underserved for too long. We are a team that is fiercely loyal to each other, where radical transparency and constructive feedback are how we grow and push for excellence. We are bold, we care less about what others are doing, and more about creating sustainable value and a product that truly makes our users' lives better. We are building the future, today.</span></div><div><br></div><h3 style="text-align: justify;"><strong style="color: rgb(0, 0, 0);">About the Role</strong></h3><div style="text-align: justify;"><br></div><div style="text-align: justify;"><span style="color: rgb(0, 0, 0);">The Senior Project Manager will own the execution and delivery of the most foundational, high-stakes initiatives within Félix's consumer </span><em style="color: rgb(0, 0, 0);">lending</em><span style="color: rgb(0, 0, 0);"> business. Embedded directly inside the Credit Products team and reporting directly to the Head of Consumer </span><em style="color: rgb(0, 0, 0);">Lending</em><span style="color: rgb(0, 0, 0);">, your primary mission is to protect our leadership's time by instilling absolute operational discipline. You will drive complex timelines and work with multiple internal and external stakeholders (Engineering, BD, Compliance, Finance, Marketing, and Vendors) to ensure we deliver on strategic initiatives.</span></div><div style="text-align: justify;"><span style="color: rgb(0, 0, 0);">We are looking for a highly structured, execution-first operator obsessed with closing loops, tracking metrics, and escalating bottlenecks without hesitation. This role is not about theoretical frameworks; it’s about tactical delivery. As Félix prepares for a nationwide expansion launch in late 2026, your bandwidth will expand to encompass ad-hoc strategic projects, including cross-functional product development initiatives, market analyses, and new-product discovery.</span></div><div><br></div><h4 style="text-align: justify;"><strong style="background-color: transparent; color: rgb(0, 0, 0);">Responsibilities</strong></h4><div><br></div><ul><li class=""><span style="background-color: transparent;">Drive the end-to-end execution of key integrations with partners and vendors working closely with our product and engineering teams.</span></li><li class=""><span style="background-color: transparent;">Lead the project tracking and delivery for the Credit Bureau reporting application (ensuring credentialing and live status for SNPL accounts) and coordinate the integration of our Collections autodialer + AI agent pipelines.</span></li><li class=""><span style="background-color: transparent;">Own internal team meeting cadences, ensuring every single forum produces documented next steps, clear owners, and explicit deadlines. Track execution follow-through on a weekly basis.</span></li><li class=""><span style="background-color: transparent;">Partner closely with the Head of Consumer </span><em style="background-color: transparent;">Lending</em><span style="background-color: transparent;"> to manage cross-functional initiatives, mapping timelines and proactively following up on deliverables so that nothing falls through the cracks.</span></li><li class=""><span style="background-color: transparent;">Build agentic tools to automate and optimize how we manage internal initiatives.</span></li><li class=""><span style="background-color: transparent;">As operational processes stabilize, take on high-impact strategic tracks such as business case design, research on new products, and new product feature discovery.</span></li><li class=""><span style="background-color: transparent;">Act as the central nervous system for consumer </span><em style="background-color: transparent;">lending</em><span style="background-color: transparent;"> initiatives, comfortably managing up, pushing back, and holding senior leadership and external partners accountable to agreed-upon deadlines.</span></li></ul><div><br></div><div><strong style="color: rgb(31, 31, 31);">Requirements</strong></div><div><br></div><ul><li class="">3+ years of experience leading, managing, and tracking multiple complex, concurrent tech/operational projects from start to finish within fast-paced environments. Experience in product management, technical product management, or management consulting preferred.</li><li class="">Experience working within <em>Fintech</em>, <em>lending</em> products, credit risk, global remittances, or highly regulated operational ecosystems is ideal but not required.</li><li class="">Experience working alongside technical infrastructure/engineering squads and managing sophisticated external software vendors or bank partners is ideal but not required.</li><li class="">Self-directed operator who operates with laser-focused attention to detail, thrives in ambiguity, and values closing open loops above all else.</li><li class="">Comfortable holding senior stakeholders accountable, managing up, and pushing back when deadlines are at risk. You thrive in a culture of radical candor and direct, constructive feedback.</li><li class="">Strong capacity for structured business thinking. You favor swift execution and metric-driven results over rigid theoretical project management frameworks.</li><li class="">Elite written and verbal communication skills in English are required, as you will interact constantly with global partners, vendors, and cross-functional layers.</li><li style="text-align: justify;" class="">These are the applicable requisites, although equivalent competencies in any of the above will also be considered.</li></ul><div style="text-align: justify;"><br></div><div style="text-align: justify;"><strong style="color: rgb(0, 0, 0);">What We Offer</strong></div><div style="text-align: justify;"><br></div><ul><li style="text-align: justify;" class="">Competitive salary</li><li style="text-align: justify;" class="">Initial stock options grant</li><li style="text-align: justify;" class="">Annual performance bonus</li><li style="text-align: justify;" class="">Health, dental, and vision plans </li><li style="text-align: justify;" class="">Remote work environment, although we have offices in Miami and México City and would love to work in hybrid model if you are up to it.</li><li style="text-align: justify;" class="">Continuous learning opportunities </li><li style="text-align: justify;" class="">Unlimited PTO</li><li style="text-align: justify;" class="">Paid parental leave</li><li style="text-align: justify;" class="">Empowering opportunities for growth in a dynamic entrepreneurial environment</li></ul><div style="text-align: justify;"><br></div><div style="text-align: justify;"><strong style="color: rgb(0, 0, 0);">Equal Opportunity Employer</strong></div><div style="text-align: justify;"><br></div><div style="text-align: justify;"><span style="color: rgb(0, 0, 0);">At Félix, we are committed to providing equal employment opportunities to all qualified employees and applicants without regard to race, religion, nationality, sex, sexual orientation, gender identity, age, or disability. This policy applies to all terms and conditions of employment, including recruitment, hiring, placement, promotion, training, compensation, benefits, and termination.</span></div><div style="text-align: justify;"><br></div><div style="text-align: justify;"><em style="color: rgb(0, 0, 0);">Want to learn more about our privacy practices? Check out our </em><a href="https://www.felixpago.com/en/legal" rel="noopener noreferrer" target="_blank" style="color: rgb(17, 85, 204);"><em>Privacy Policy</em></a><em style="color: rgb(0, 0, 0);">.</em></div><div><br></div><div><br></div>

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Common Interview Questions And Answers

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This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

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The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

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Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

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This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...