SMB Account Executive

<div class="content-intro"><p><strong>SurveyMonkey is the world’s most popular platform for surveys and forms, built for business—loved by users.</strong> We combine powerful capabilities with intuitive design, effectively serving every use case, from customer experience to employee engagement, market research to payment and registration forms. With built-in research expertise and AI-powered technology, it’s like having a team of expert researchers at your fingertips.<br><br>Trusted by millions—from startups to Fortune 500 companies—SurveyMonkey helps teams gather insights and information that inspire better decisions, create experiences people love, and drive business growth. Discover how at <a href="https://www.surveymonkey.com/" target="_blank">surveymonkey.com</a>.</p></div><p><strong>What we’re looking for</strong></p> <p>We’re seeking an SMB Account Executive to manage the full-cycle sales process for SurveyMonkey’s enterprise suite, focusing on new logo acquisition and converting existing self-service users with fewer than 1,000 employees. You will identify unique mission-driven needs and build ROI-based business cases for diverse public and private-sector stakeholders, while leveraging AI and various Sales platforms to maintain a disciplined pipeline from initial prospecting through to close. </p> <p><strong>What you’ll be working on</strong></p> <ul> <li>Full-Cycle Sales Ownership: Manage the entire sales motion from initial prospecting and outbound outreach to consultative positioning, complex negotiation, and closing.</li> <li>Strategic Pipeline Development: Identify and qualify high-value prospects and expansion opportunities using tools like ZoomInfo and Outreach.</li> <li>Methodology-Driven Selling: Apply the Sandler selling methodology and MEDDPICC framework to uncover customer needs, map capabilities, and articulate ROI.</li> <li>Data-Informed Deal Management: Utilize Salesforce and Gong to track deal progress, maintain accurate forecasting, and refine strategies based on interaction insights.</li> <li>Territory Strategy: Prioritize accounts and manage multiple workstreams concurrently to consistently achieve quota and maintain a healthy pipeline.</li> </ul> <p><strong>We’d love to hear from people with</strong></p> <ul> <li>B2B Sales Experience: 1-2+ years of full-cycle sales experience, specifically navigating complex organizational structures (experience selling to Marketing, HR, or IT is a plus).</li> <li>Proven Multi-Channel Prospecting: A track record of generating pipeline through outbound value-selling, inbound marketing leads, and product-led growth signals.</li> <li>Methodology Proficiency: Demonstrated success applying MEDDPICC or a comparable framework to manage stakeholders and close enterprise-level deals.</li> <li>Sales Tech Stack Expertise: Direct experience using Salesforce, Outreach, Gong, and ZoomInfo to manage a book of business.</li> <li>AI-First Mindset: Proactive in adopting AI productivity tools to automate administrative tasks, allowing for more "high-value" human interaction and deeper strategic account planning.</li> <li>Value-Based Selling Skills: Experience building formal business cases, developing internal Champions, and executing Mutual Action Plans (MAPs).</li> </ul> <p>The base pay provided for this position ranges from CAD $73,950 / year - $87,000 / year depending on the geographic market and assuming a full-time schedule. Actual base pay is based on a number of factors including market location, job-related knowledge, education or training, skills, and experience.<br><br>Bonuses may also be offered as part of the total compensation package, in addition to a competitive benefits package including medical, dental, vision, life, and disability insurance; RRSP matching; flexible spending & health savings account; paid holidays; paid time off; employee assistance program; and other company benefits. <br><br>This opening is for an existing vacancy.</p> <p>#LI-remote</p><div class="content-conclusion"><p><strong>Why SurveyMonkey? We’re glad you asked </strong></p> <p>At SurveyMonkey, curiosity powers everything we do. We’re a global company where people from all backgrounds can make an impact, build meaningful connections, and grow their careers. Our teams work in a flexible, hybrid environment with thoughtfully designed offices and programs like the <a href="https://www.surveymonkey.com/curiosity/the-c-h-o-i-c-e-fund-at-surveymonkey/" target="_blank">CHOICE Fund</a> to help employees thrive in work and life.</p> <p>We’ve been trusted by organizations for over 25 years, and we’re just getting started. Our milestones include celebrating a quarter-century of curiosity with<a href="https://www.surveymonkey.com/curiosity/25-anniversary-acts-of-giving/" target="_blank"> 25 acts of giving</a>, opening new hubs in <a href="https://www.surveymonkey.com/curiosity/bringing-global-survey-tools-together-with-pura-vida-surveymonkey-launches-in-costa-rica/" target="_blank">Costa Rica</a> and <a href="https://www.surveymonkey.com/newsroom/expands-global-footprint-new-bengaluru-office/" target="_blank">India</a>, crossing the threshold of <a href="https://www.linkedin.com/posts/surveymonkey_this-week-were-celebrating-a-monumental-activity-7320476713241436160-1njI?utm_source=share&utm_medium=member_desktop&rcm=ACoAACXxneYBWR2gGWzCKIZny7jMucfLGW7KORE" target="_blank">100 billion questions answered</a>, and earning recognition as one of the Most Inspiring Workplaces across <a href="https://www.surveymonkey.com/newsroom/surveymonkey-celebrates-inspiring-workplaces-win-in-na-2025/" target="_blank">North America</a> and <a href="https://www.surveymonkey.com/newsroom/surveymonkey-celebrates-inspiring-workplaces-win-in-asia/" target="_blank">Asia</a>.</p> <p>We live our<a href="https://www.surveymonkey.com/curiosity/surveymonkey-company-values-refresh-2025/" target="_blank"> company values</a>—like championing inclusion and making it happen—by embedding them into how we hire, collaborate, and grow. They help shape everything from our culture to our business decisions. Come join us and see where your curiosity can take you.</p> <p><strong>Our commitment to an inclusive workplace</strong></p> <p>SurveyMonkey is an equal opportunity employer committed to providing a workplace free from harassment and discrimination. We celebrate the unique differences of our employees because that is what drives curiosity, innovation, and the success of our business. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, gender identity or expression, age, marital status, veteran status, disability status, pregnancy, parental status, genetic information, political affiliation, or any other status protected by the laws or regulations in the locations where we operate. Accommodations are available for applicants with disabilities.</p> <p><strong>Your data</strong><strong> </strong></p> <p>For more information on how SurveyMonkey (including its subsidiary and affiliated companies) processes your personal data as a job candidate or applicant, please see our <a href="https://www.surveymonkey.com/mp/legal/candidate-privacy-notice/">Global Applicant and Candidate Data Privacy Notice</a>. Please note that we may use artificial intelligence (AI) tools to support parts of the hiring process, such as sourcing candidates, reviewing applications, analyzing resumes, or summarizing interviews. These tools assist our recruitment team but do not replace human judgment.</p></div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...