Software Engineer - Team Action

<h1>About Clipboard</h1><p style="min-height:1.5em">Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.</p><p style="min-height:1.5em"><br>Founded in 2016, we are a remote-first team of over 1,000 people building a top <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.ycombinator.com/topcompanies/"><u>Y-Combinator company</u></a> and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.</p><h2>The team</h2><p style="min-height:1.5em">Action owns worker activation from the moment someone downloads the Clipboard app to the moment they complete their first shift. Getting a nurse from "just installed the app" to "worked their first shift" involves verifying the worker’s identity, running a background check, setting up payments, and more - and it all has to feel safe, straightforward, and unobtrusive to the user. That's the problem Action is solving. You can find more information on the team and areas of work from this <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.notion.so/Engineering-35e8643321f4810a9f9fec9d8ec77c4d"><u>page</u></a>.</p><p style="min-height:1.5em"></p><h2>What you'd be working on</h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">The onboarding workflow that takes a new worker from sign-up through profile completion.</p></li><li><p style="min-height:1.5em">Documentation requirements for facilities, including state-regulated tuberculosis test results, background checks, and nursing licenses.</p></li><li><p style="min-height:1.5em">The supporting infrastructure to parse, extract, and validate information from worker documents.</p></li></ul><p style="min-height:1.5em">While the problems Team Action works on tend to be heavier on backend complexity, engineers here work across the full stack, so you’ll also be expected to be able to make changes to the mobile application (using patterns and components from our existing library) as we evolve the worker onboarding experience.</p><p style="min-height:1.5em"></p><h2>What we're looking for</h2><p style="min-height:1.5em">Engineers who do well on Action are heavily customer-centric, product-focused engineers who are genuinely invested in helping real workers to book shifts. They think about the nurse who downloaded the app on her lunch break and got stuck on a credential upload step, and they care enough to not only identify and deliver a solution but make sure she’s notified about it as well.</p><p style="min-height:1.5em">The technical challenges faced on Team Action are substantive - credential validation, compliance logic, and document processing at scale aren't simple, so you'll need to be comfortable diving deep into these systems.</p><p style="min-height:1.5em"><em>We use a straightforward TypeScript stack: React on the frontend with Ionic on mobile; our backend is Node/NestJS powered by MongoDB and Postgres.</em></p><p style="min-height:1.5em"></p><h2>The interview process</h2><p style="min-height:1.5em">When looking at candidates, their actual competencies matter more to us than what’s on your resumes. Because of that we make sure our assessments and interviews mirror real work that’s being done at Clipboard.</p><p style="min-height:1.5em">Here's what the process looks like:</p><ol style="min-height:1.5em"><li><p style="min-height:1.5em">Take-home PR assessment (~60–90 min) + live follow-up</p></li><li><p style="min-height:1.5em">Second take-home (technical design or second PR) + live follow-up</p></li><li><p style="min-height:1.5em">Hiring manager interview</p></li><li><p style="min-height:1.5em">Final culture screen with our Head of People</p></li></ol><p style="min-height:1.5em">The process is written and async by design in order to for you to get a feel for how we work in our remote culture.</p><p style="min-height:1.5em"><strong>Quick Note on Scammers: </strong></p><p style="min-height:1.5em">Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members <a target="_blank" rel="noopener" href="https://forms.gle/SyGaxHFbon7Hg9fW6">here</a>.</p>

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...