Software Engineer - Team Vault

<h1>About Clipboard</h1><p style="min-height:1.5em">Our mission is to uplift as many communities as possible. We do this through our app-based marketplace that connects healthcare professionals with the workplaces that need amazing workers. This enables hundreds of thousands of people to achieve financial stability for themselves and their families while providing essential care to millions of people across the U.S.</p><p style="min-height:1.5em"><br>Founded in 2016, we are a remote-first team of over 1,000 people building a top <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.ycombinator.com/topcompanies/"><u>Y-Combinator company</u></a> and have been profitable since 2022. We’re the leader in Long-Term Care staffing and are rapidly expanding into Home Health, Hospitals, and more, meaning we have more work to do than people to do it, and are growing our team to support millions more people and their communities.</p><h2>The team</h2><p style="min-height:1.5em">Vault owns the financial infrastructure that powers Clipboard's marketplace - worker payouts, instant pay, facility invoicing, fraud controls, and billing operations. When a nurse completes a 12-hour shift at 6am, Vault makes sure they get paid on time. You can find more information on the team and areas of work from this <a target="_blank" rel="noopener noreferrer nofollow" href="https://www.notion.so/Engineering-35e8643321f4810a9f9fec9d8ec77c4d"><u>page</u></a>.</p><p style="min-height:1.5em"></p><h2>What you'd be working on</h2><ul style="min-height:1.5em"><li><p style="min-height:1.5em">Payment flows including instant pay, and facility invoicing and billing</p></li><li><p style="min-height:1.5em">Fraud detection and prevention</p></li><li><p style="min-height:1.5em">Invoicing and reconciliation logic that makes sure workers are paid correctly and facilities are billed accurately</p></li></ul><p style="min-height:1.5em">Additionally you’d be working with operations and finance stakeholders, so it’s critical to understand the business impact of what you build and how it affects the facilities and the workers who use Clipboard.</p><p style="min-height:1.5em"></p><h2>What we're looking for</h2><p style="min-height:1.5em">Engineers who do well on Vault care deeply about correctness. We look for engineers who put the customer first and do what needs to be done to make sure the worker gets paid. Someone on Vault thrives on owning high stakes systems end to end, and are willing to own those systems when they break. Having prior experience with transaction systems, payment infrastructure, and working with financial data at scale is a plus.</p><p style="min-height:1.5em"><em>Stack: Node/NestJS, TypeScript, MongoDB, Postgres, Redis, AWS (ECS, Terraform).</em></p><p style="min-height:1.5em"></p><h2>The interview process</h2><p style="min-height:1.5em">When looking at candidates, their actual competencies matter more to us than what’s on your resumes. Because of that we make sure our assessments and interviews mirror real work that’s being done at Clipboard.</p><p style="min-height:1.5em">Here's what the process looks like:</p><ol style="min-height:1.5em"><li><p style="min-height:1.5em">Take-home PR assessment (~60–90 min) + live follow-up</p></li><li><p style="min-height:1.5em">Second take-home (technical design or second PR) + live follow-up</p></li><li><p style="min-height:1.5em">Hiring manager interview</p></li><li><p style="min-height:1.5em">Final culture screen with our Head of People</p></li></ol><p style="min-height:1.5em">The process is written and async by design in order to for you to get a feel for how we work in our remote culture.</p><p style="min-height:1.5em"><strong>Quick Note on Scammers: </strong></p><p style="min-height:1.5em">Clipboard would never ask you for money or your bank details to participate in our hiring process. Report any scammers impersonating the Clipboard hiring team members <a target="_blank" rel="noopener" href="https://forms.gle/SyGaxHFbon7Hg9fW6">here</a>.</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...