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Solution Adoption Consultant

May 12, 2026

ABOUT THIS POSITIONThe Solution Adoption Consultant role will act as the primary client contact for Waystar solution-speciﬁc set-up and design issues during the implementation stage. The successful candidate will be comfortable in front of some of the most successful Health System and Hospital organizations in the U.S.WHAT YOU'LL DO<div><div><ul><li>Subject Matter Expert assigned to Waystar revenue cycle implementations - ensuring the contracted deliverables are delivered in compliance with contractual terms, aligned with Waystar processes and drives a high level of client satisfaction. Ability to manage and meet deadlines. </li><li>Establishes trusted relationships with the client project team, key influencers/stakeholders and client executive leadership. </li><li>Clearly communicates challenges/shortcomings/issues to customers by assessing causes and implications, recommending solutions and costs, and encouraging shared problem solving. </li><li>Assesses problem causes and implications; recommends solutions and costs, and encourages shared problem solving. </li></ul></div></div><div><div><ul><li>Develops and communicates a clear vision of customer success and regularly reports out on the status to all key stakeholders </li></ul></div></div>WHAT YOU'LL NEED<div><div><ul><li>5+ years working in the healthcare revenue cycle </li><li>Proven leadership and issue resolution abilities </li><li>Strong software/technology acumen and understanding, including basic database principles, data exchange formats, etc. </li><li>Strong process orientation, problem solving & troubleshooting skills, and a firm commitment to quality </li><li>HIPAA regulation knowledge </li></ul></div></div><div><div><ul><li>Healthcare terminology </li><li>Proficient with Microsoft Office Suite </li><li>Good written and oral communication skills; team player </li><li>Experience with EDI and/or healthcare transactions desired </li><li>Ability to travel up to 20% </li></ul></div></div><div><div> </div><div> </div><div>Preferred Knowledge </div><div> </div><div><ul><li>Experience with Epic or Cerner EMR        </li></ul></div></div><div><div><ul><li>Payer Benefit Plans </li><li>Payer / Hospital Contracts </li><li>Healthcare code sets </li><li>Obtaining prior authorizations from payer sites </li></ul></div></div><div>ABOUT WAYSTARThrough a smart platform and better experience, Waystar helps providers simplify healthcare payments and yield powerful results throughout the complete revenue cycle.Waystar’s healthcare payments platform combines innovative, cloud-based technology, robust data, and unparalleled client support to streamline workflows and improve financials so providers can focus on what matters most: their patients and communities. Waystar is trusted by 1M+ providers, 1K+ hospitals and health systems, and is connected to over 5K commercial and Medicaid/Medicare payers. We are deeply committed to living out our organizational values: honesty; kindness; passion; curiosity; fanatical focus; best work, always; making it happen; and joyful, optimistic & fun.Waystar products have won multiple Best in KLAS® or Category Leader awards since 2010 and earned multiple #1 rankings from Black Book™ surveys since 2012. The Waystar platform supports more than 500,000 providers, 1,000 health systems and hospitals, and 5,000 payers and health plans. For more information, visit <a href="https://www.waystar.com/" target="_blank" rel="noopener noreferrer">waystar.com</a> or follow <a href="https://twitter.com/Waystar" target="_blank" rel="noopener noreferrer">@Waystar</a> on Twitter. </div>WAYSTAR PERKS<ul><li>Competitive total rewards (base salary + bonus, if applicable)</li><li>Customizable benefits package (3 medical plans with Health Saving Account company match)</li><li>We offer generous paid time off for our non-exempt team members, starting with 3 weeks + 13 paid holidays, including 2 personal floating holidays. We also offer flexible time off for our exempt team members + 13 paid holidays</li><li>Paid parental leave (including maternity + paternity leave)</li><li>Education assistance opportunities and free LinkedIn Learning access</li><li>Free mental health and family planning programs, including adoption assistance and fertility support</li><li>401(K) program with company match</li><li>Pet insurance</li><li>Employee resource groups</li></ul>Waystar is proud to be an equal opportunity workplace. We celebrate, value, and support diversity and inclusion. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, marital status, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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DISCLAIMER

Get Hired Faster With COMPANY_NAME!

1: COMPANY_NAME Smart Tools and Direct Employer Connections Help Speed Up Your Hiring Process

2: With Better Matches, Real-time Job Alerts, and Direct Employer Responses, COMPANY_NAME Helps Many Candidates Secure Interviews and Job Offers Within 15 to 30 Days!

3: The Type of Resume You Need to Get Priority Placement

4: Browse Full-Time, Part-Time, and Freelancing Roles With COMPANY_NAME

5: COMPANY_NAME Helps You Grow Your Career

6: The Easiest Way To Find A Job

7: Find Roles That Offer Growth, Culture & Benefits

8: Get Support With Resume, Interviews & Career Planning

9: Your Future Starts Today

10: Get Hired Within 15 to 30 Days With COMPANY_NAME

Solution Adoption Consultant

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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