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Solutions Architect Manager | DX
<h2>Overview</h2> <p><strong>Working at Atlassian</strong></p> <p>Atlassians can choose where they work – whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.</p> <p>As the Manager of the Enterprise Solutions Architect team for DX, you will lead a high-performing team of technical advisors dedicated to driving the growth of the DX product (getdx.com). You will be responsible for scaling our pre-sales technical strategy, coaching SAs through complex Enterprise implementations, and acting as a key bridge between Customer Success, Product, and Engineering leadership to ensure our platform meets the needs of the world’s most sophisticated engineering organizations.</p> <h3></h3> <h2>Responsibilities</h2> <ul> <li><p><strong>Team Development:</strong> Recruit, onboard, and mentor a world-class team of Solutions Architects. Foster a culture of technical excellence, consultative selling, and continuous learning.</p></li> <li><p><strong>Implementation Strategy & Support:</strong> Act as a player-coach on high-stakes deals. Provide strategic oversight on Proof-of-Concepts (POCs) and Pilots, ensuring the team is effectively mapping DX capabilities to Enterprise business outcomes.</p></li> <li><p><strong>Process Optimization:</strong> Standardize and scale implementation playbooks to improve team efficiency and win rates.</p></li> <li><p><strong>Resource Allocation:</strong> Manage the distribution of SAs across our enterprise and strategic customers, balancing workload and aligning expertise with specific customer needs.</p></li> <li><p><strong>Cross-Functional Advocacy:</strong> Serve as the "Voice of the Customer" in leadership meetings. Partner with Product and Engineering to prioritize roadmap items based on technical friction identified during the sales cycle.</p></li> <li><p><strong>Performance Metrics:</strong> Define and track key performance indicators (KPIs) for the SA team</p></li> </ul> <h2>Qualifications</h2> <p><strong>Leadership & Strategy:</strong></p> <ul> <li><p><strong>Experience:</strong> 5+ years in Pre-Sales/Solutions Engineering, with at least 2+ years in a formal leadership or team lead capacity.</p></li> <li><p><strong>Enterprise Expertise:</strong> Proven track record of navigating complex, multi-stakeholder cycles within Fortune 500 accounts.</p></li> <li><p><strong>Operational Mindset:</strong> Experience building or refining technical sales processes (e.g., POC scoping documents, technical discovery templates).</p></li> </ul> <p><strong>Technical Depth:</strong></p> <ul> <li><p><strong>Engineering Context:</strong> Deep understanding of the SDLC, DORA metrics, and the SPACE framework. You should be able to speak "Peer-to-Peer" with a VP of Engineering or CTO.</p></li> <li><p><strong>Modern Stack:</strong> Familiarity with APIs, SQL, and Git workflows. While you may not be coding daily, you must be able to review the technical solution designs of your team.</p></li> </ul> <p><strong>Consultative Skills:</strong></p> <ul> <li><p><strong>Executive Presence:</strong> Exceptional ability to present to C-suite stakeholders, pivoting between deep technical details and high-level business value.</p></li> <li><p><strong>Conflict Resolution:</strong> Ability to manage technical objections and navigate "hard no's" from prospect security or architecture teams.</p></li> </ul> <p></p> <p><strong>Compensation</strong></p> <p>At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience.</p> <p>In the<strong> United States</strong>, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:</p> <p>Zone A: USD 179100 - USD 233825</p> <p>Zone B: USD 161100 - USD 210325</p> <p>Zone C: USD 149400 - USD 195050</p> <p>This role may also be eligible for benefits, bonuses, commissions, and equity.</p> <p>Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.</p> <p></p> <p><strong>Benefits & Perks</strong></p> <p>Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit <strong><u>go.atlassian.com/perksandbenefits</u></strong><strong>.</strong></p> <p><strong>About Atlassian</strong></p> <p>At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.</p> <p>We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.</p> <p>To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.</p> <p>To learn more about our culture and hiring process, visit <strong><u>go.atlassian.com/crh</u></strong><strong>.</strong></p>
