Solutions Architect, Records/Standards

<div class="content-intro"><h4><strong>Join Axon and be a Force for Good.</strong></h4> <p>At Axon, we’re on a mission to Protect Life. We’re explorers, pursuing society’s most critical safety and justice issues with our ecosystem of devices and cloud software. Like our products, we work better together. We connect with candor and care, seeking out diverse perspectives from our customers, communities and each other.<br><br>Life at Axon is fast-paced, challenging and meaningful. Here, you’ll take ownership and drive real change. Constantly grow as you work hard for a mission that matters at a company where you matter.</p></div><h3>Your Impact</h3> <p>This is a pivotal client-facing role offering significant opportunities for leadership and professional development in a rapidly growing business environment. You will collaborate closely with clients and internal project teams to architect and deliver robust data conversion and integration solutions that provide substantial value to our public safety partners. This position involves implementing and refining processes to guarantee quality, enhance productivity, and ensure client satisfaction. Operating with a high degree of autonomy, the Solution Architect, Data Conversion is responsible for achieving superior customer satisfaction through the timely and effective delivery of technical services, including schema transformation, technical project scoping, and comprehensive system analysis.</p> <p><br><strong><span style="font-size: 12pt;">What You’ll Do</span></strong></p> <p><strong>Location</strong>: Remote<br><strong>Travel</strong>: up to 30% within the U.S<br><strong>Reports to</strong>: Manager, Solutions Architect</p> <ul> <li>Serve as a key client-facing technical expert within the Software Solutions Delivery Team.</li> <li>Collaborate with a multidisciplinary team of networking and software professionals to implement Axon technology for public safety clients.</li> <li>Manage the full lifecycle of technical projects, both remotely and on-site at client locations.</li> <li>Engage effectively with technical and non-technical leadership within public safety agencies to communicate project progress, risks, and outcomes.</li> <li>Partner with the account management team to ensure client needs are comprehensively addressed and expectations are exceeded.</li> <li>Uphold and champion the highest standards of service delivery for all Axon software deployments.</li> <li>Identify and assess data conversion and integration requirements and opportunities when migrating from agency legacy systems (cloud and/or on-premise) to Axon’s product suite.</li> <li>Design, document, and recommend comprehensive data conversion plans, methodologies, and validation strategies tailored to achieve critical agency objectives.</li> <li>Work closely with product management, sales, software engineering teams, and agency technical stakeholders to deeply understand agency goals, data landscapes, and desired program outcomes.</li> <li>Utilize and contribute to a library of data tools, ETL scripts, data validation routines, and established best practices to design and oversee the execution of complex projects.</li> <li>Leverage Artificial Intelligence (AI) tools and techniques to optimize data conversion processes, improve accuracy, and enhance overall project efficiency.</li> </ul> <h3><span style="font-family: helvetica, arial, sans-serif;">What You Bring</span></h3> <ul> <li>Bachelor’s Degree highly preferred or equivalent work experience</li> <li>5+ years experience in analyzing and developing technical systems and software solutions</li> <li>Hands-on experience with APIs structures and systems integration (REST, SOAP)</li> <li>Minimum basic (or Intermediate) skills in; SQL, Python, and Azure Cloud tools</li> <li>Data-mapping project experience for ETL (Extract, Transform, Load)</li> <li>Familiar with cloud technologies as well as software development packages and data management tools</li> <li>Manage technical projects remotely and at client sites</li> <li>Demonstrated system-level understanding of enterprise software systems</li> <li>Excellent written and verbal communication skills: demonstrated ability to work with all levels of technical proficiency to understand needs and communicate work</li> <li>Experience delivering enterprise software in a regulated environment (GovTech, HIPAA, FinTech, ISO, etc)</li> <li>Project Management experience and/or certifications (i.e. PMI Certifications)</li> <li>Willingness to join forces and drive company-wide initiatives across multiple departments</li> <li>Able to effectively manage multiple projects, priorities, and tasks within a dynamic environment.</li> <li>Past experience deploying and implementing a Records Management System (RMS), Computer Aided Dispatch (CAD), or both, into a public safety agencies a plus.</li> <li>Enthusiasm and commitment to AXON’s Mission, Core Values, and Program Mission</li> </ul> <p> </p> <h2><span style="font-size: 12pt;">Benefits that Benefit You</span></h2> <ul> <li>Competitive salary and 401k with employer match</li> <li>Discretionary paid time off</li> <li>Paid parental leave for all</li> <li>Medical, Dental, Vision plans</li> <li>Fitness Programs</li> <li>Emotional & Mental Wellness support</li> <li>Learning & Development programs</li> <li>And yes, we have snacks in our offices</li> </ul> <p><em>Benefits listed herein may vary depending on the nature of your employment and the location where you work</em><br><br>#LI-Hybrid</p> <p> </p> <p> </p><div class="content-conclusion"><p>Don’t meet every single requirement? That's ok. At Axon, we Aim Far. We think big with a long-term view because we want to reinvent the world to be a safer, better place. We are also committed to building diverse teams that reflect the communities we serve.</p> <p>Studies have shown that women and people of color are less likely to apply to jobs unless they check every box in the job description. If you’re excited about this role and our mission to Protect Life but your experience doesn’t align perfectly with every qualification listed here, we encourage you to apply anyways. You may be just the right candidate for this or other roles.</p> <p><strong>Important Notes</strong></p> <p><em>The above job description is not intended as, nor should it be construed as, exhaustive of all duties, responsibilities, skills, efforts, or working conditions associated with this job. The job description may change or be supplemented at any time in accordance with business needs and conditions.</em></p> <p><em>Some roles may also require legal eligibility to work in a firearms environment.</em></p> <p><em>We collect personal information from applicants to evaluate candidates for employment. You may request access, deletion, or exercise other CCPA rights at <strong data-stringify-type="bold"><a class="c-link c-link--underline" href="mailto:axongreenhousesupport@axon.com" target="_blank" data-stringify-link="mailto:axongreenhousesupport@axon.com" data-sk="tooltip_parent">axongreenhousesupport@axon.com</a></strong> or via our <a class="c-link c-link--underline" href="https://privacyportal.onetrust.com/webform/0efc1702-9321-4119-bc9d-a06c3a1d3e4e/ca57cc26-a159-4193-9f6e-58ffe3fd2509" target="_blank" data-stringify-link="https://privacyportal.onetrust.com/webform/0efc1702-9321-4119-bc9d-a06c3a1d3e4e/ca57cc26-a159-4193-9f6e-58ffe3fd2509" data-sk="tooltip_parent">Axon Privacy Web Form</a>. For more information, please see the Your California Privacy Rights section of our <a class="c-link c-link--underline" href="https://www.axon.com/candidateprivacypolicy" target="_blank" data-stringify-link="https://www.axon.com/candidateprivacypolicy" data-sk="tooltip_parent">Applicant and Candidate Privacy Notice.</a></em></p> <p><em>Axon’s mission is to Protect Life and is committed to the well-being and safety of its employees as well as Axon’s impact on the environment. All Axon employees must be aware of and committed to the appropriate environmental, health, and safety regulations, policies, and procedures. Axon employees are empowered to report safety concerns as they arise and activities potentially impacting the environment.</em></p> <p><em>We are an equal opportunity employer that promotes justice, advances equity, values diversity and fosters inclusion. We’re committed to hiring the best talent — regardless of race, creed, color, ancestry, religion, sex (including pregnancy), national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, genetic information, veteran status, or any other characteristic protected by applicable laws, regulations and ordinances — and empowering all of our employees so they can do their best work. If you have a disability or special need that requires assistance or accommodation during the application or the recruiting process, please email <a href="mailto:recruitingops@axon.com">recruitingops@axon.com. </a> Please note that this email address is for accommodation purposes only. Axon will not respond to inquiries for other purposes.</em></p> <p>Phishing alert:  Axon will never ask you to pay for any part of the hiring process, including training, equipment, or background checks. We do not make job offers via text message, WhatsApp, or instant messaging platforms without a formal interview process.  All legitimate job openings are listed on our official careers page at <a href="https://www.axon.com/careers">https://www.axon.com/careers</a>.  If you receive a suspicious offer or outreach from an email address that is not <strong>@axon.com</strong>, or if you are asked for sensitive personal information (bank details, Social Security Number) prematurely, please ignore the message and report it to <a href="mailto:recruitingops@axon.com">recruitingops@axon.com</a>.</p> <p> </p></div>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...