Solutions Architect, Scaled Operations AI Accelerator Team

The Scaled Operations organization in Meta is responsible for delivering global scaled human operations to power Meta company priorities. Meta is seeking a highly skilled Automation Solutions Architect to join the Scaled Operations AI Accelerator Team. This small, entrepreneurial team is responsible for designing, developing, and deploying AI-powered automation solutions that transform operational processes at scale. As an Automation Solutions Architect, you will play a critical role in assessing and optimizing processes, leading technical design, and driving system implementation to deliver measurable impact across Scaled Operations.ResponsibilitiesAnalyze, map, and redesign internal operational workflows to identify pain points and opportunities for AI-driven automation* Collaborate with process owners and cross-functional teams to optimize processes and ensure successful automation outcomes* Architect end-to-end automation solutions, ensuring technical scalability, robustness, and compliance with Meta standards* Manage complex projects, including requirements gathering, timeline management, and deliverable oversight* Champion effective change management, developing and executing strategies to support employees and teams through transitions resulting from automation* Drive cross-functional engagement with product managers, engineers, business stakeholders, and external partners to deliver impactful solutions* Communicate technical concepts and project status clearly to both technical and non-technical audiences* Stay current with AI/ML advancements and experiment with new tools and approaches to foster innovation and continuous improvement* Develop playbooks, reusable templates, and best practices to scale successful automations across Scaled Operations* Manage contract worker or vendor relationships to support technical design development and implementation* Track, analyze, and report on key metrics and business impact of automation initiativesQualificationsBachelor's degree in a directly related field, or equivalent practical experience* 8+ years of experience in systems architecture and solution design* 6+ years of experience in process analysis or business operations* Proven experience with AI/ML or automation projects, including end-to-end solution delivery* Expertise in API integration and automation frameworks* Demonstrated ability to deliver technical documentation and communicate technical requirements* Demonstrated skills in program management, including managing complex projects and cross-functional deliverables* Experience supporting change management and stakeholder engagement Demonstrated ability to integrate AI tools to optimize/redesign workflows and drive measurable impact (e.g., efficiency gains, quality improvements)* Experience adhering to and implementing responsible, ethical AI practices (e.g., risk assessment, bias mitigation, quality and accuracy reviews)* Demonstrated ongoing AI skill development (e.g., prompt/context engineering, agent orchestration) and staying current with emerging AI technologies* Bachelor’s or advanced degree in Computer Science, Engineering, or a related technical experience* Experience with Meta’s internal tools and platforms (e.g., Vibe Coding, internal automation frameworks)* Familiarity with Scaled Operations processes and FTE workflows* Experience developing playbooks, reusable templates, and best practices for automation at scale

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...