Solutions Engineer

<p><span style="font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 12pt;"><strong>About Betterworks</strong></span></p> <p><span style="font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 12pt;">Betterworks is HR software to align, develop, and activate your workforce for business growth. Organizations are able to replace outdated, ineffective, universally loathed annual review processes with powerful Continuous Performance Management programs that help managers be better at the conversations, coaching, and development necessary to inspire and motivate the entire workforce to achieve an organization's top priorities today and be ready for tomorrow's challenges.</span></p> <p style="margin-top: 3pt; margin-bottom: 3pt;"> </p> <p style="margin-top: 3pt; margin-bottom: 3pt;"><span style="font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 12pt;"><strong>About the Role</strong></span></p> <p style="margin-top: 3pt; margin-bottom: 3pt;"> </p> <p style="margin-top: 3pt; margin-bottom: 3pt;"><span style="font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 12pt;">We are seeking a dynamic <strong>Solutions Engineer</strong> with HR Tech experience to join our UK team and play a critical role in helping Enterprise customers transform the way they manage performance, feedback, and employee growth.</span></p> <p style="margin-top: 3pt; margin-bottom: 3pt;"> </p> <p style="margin-top: 3pt; margin-bottom: 3pt;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0);">In this role, you will partner closely with Sales, Customer Success, and Product teams to design and deliver solutions that demonstrate the value of our Performance Enablement platform. You will engage with HR and business leaders to translate their strategic vision into engaging functional solutions that drive measurable outcomes for their people and organizations. Each customer is unique, and no two days will be exactly the same.</span></p> <p style="margin-top: 3pt; margin-bottom: 3pt;"> </p> <p style="margin-top: 3pt; margin-bottom: 3pt;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0);"><strong>This is a remote role open to candidates based in the United Kingdom.</strong></span></p> <p style="margin-top: 3pt; margin-bottom: 3pt;"> </p> <p style="margin-top: 3pt; margin-bottom: 3pt;"><span style="font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 12pt;"><strong>What You’ll Be Doing</strong></span></p> <p style="margin-top: 3pt; margin-bottom: 3pt;"> </p> <p style="margin-top: 5pt; margin-bottom: 5pt;"><span style="font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 12pt;"><strong>Pre-Sales & Discovery</strong></span></p> <ul style="margin-top: 0px; margin-bottom: 0px;"> <li style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(29, 28, 29); margin-left: 18pt;"> <p style="margin-top: 5pt; margin-bottom: 0pt;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0);">Collaborate with Account Executives during the sales cycle to uncover business challenges and align our solution to the needs of HR, Talent and the priorities of the an organisation’s Senior Leadership Team.</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(29, 28, 29); margin-left: 18pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0);">Prepare demo environments and that show prospective customers both the technical and business outcomes they can realize when using Betterworks' software</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(29, 28, 29); margin-left: 18pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0);">Deliver tailored product demonstrations, proof-of-concepts, and solution overviews that showcase the impact of performance management best practices.</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(29, 28, 29); margin-left: 18pt;"> <p style="margin-top: 0pt; margin-bottom: 5pt;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0);">Partner with Account Executives to 'connect the dots' for Betterworks prospects, demonstrating how technical features affect real world positive business outcomes.</span></p> </li> </ul> <p style="margin-top: 5pt; margin-bottom: 5pt;"> </p> <p style="margin-top: 5pt; margin-bottom: 5pt;"><span style="font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 12pt;"><strong>Solution Design & Technical Expertise</strong></span></p> <ul style="margin-top: 0px; margin-bottom: 0px;"> <li style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(29, 28, 29); margin-left: 18pt;"> <p style="margin-top: 5pt; margin-bottom: 0pt;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0);">Translate complex HR processes (goal setting, check-ins, feedback, reviews, calibration, succession planning, skills management) into scalable solution configurations.</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(29, 28, 29); margin-left: 18pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0);">Design and manage sandbox and trial environments that give prospective customers more understanding of our technology, which can drive better performance management and business outcomes.</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(29, 28, 29); margin-left: 18pt;"> <p style="margin-top: 0pt; margin-bottom: 5pt;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0);">Ensure solutions meet security, compliance, and IT standards, including supporting InfoSec and procurement reviews.</span></p> </li> </ul> <p style="margin-top: 5pt; margin-bottom: 5pt;"> </p> <p style="margin-top: 5pt; margin-bottom: 5pt;"><span style="font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 12pt;"><strong>Customer Success Partnership</strong></span></p> <ul style="margin-top: 0px; margin-bottom: 0px;"> <li style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(29, 28, 29); margin-left: 18pt;"> <p style="margin-top: 5pt; margin-bottom: 0pt;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0);">Support early customer onboarding and implementation, ensuring a smooth handoff from sales to services.</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(29, 28, 29); margin-left: 18pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0);">Act as a trusted advisor to HR executives, helping them articulate the ROI of performance management initiatives and measure outcomes tied to engagement, retention, and productivity.</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(29, 28, 29); margin-left: 18pt;"> <p style="margin-top: 0pt; margin-bottom: 5pt;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0);">Provide technical and functional expertise during executive briefings, CAB meetings, and Innovation Days.</span></p> </li> </ul> <p style="margin-top: 5pt; margin-bottom: 5pt;"> </p> <p style="margin-top: 5pt; margin-bottom: 5pt;"><span style="font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 12pt;"><strong>Cross-Functional Collaboration</strong></span></p> <ul style="margin-top: 0px; margin-bottom: 0px;"> <li style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(29, 28, 29); margin-left: 18pt;"> <p style="margin-top: 5pt; margin-bottom: 0pt;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0);">Partner with Product Management to provide market and customer feedback that informs roadmap prioritization.</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(29, 28, 29); margin-left: 18pt;"> <p style="margin-top: 0pt; margin-bottom: 5pt;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0);">Collaborate with Customer Success and Professional Services to ensure consistent solution delivery and customer outcomes.</span></p> </li> </ul> <p style="margin-top: 3pt; margin-bottom: 3pt;"> </p> <p style="margin-top: 3pt; margin-bottom: 3pt;"><span style="font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 12pt;"><strong>What You’ll Bring</strong></span></p> <ul style="margin-top: 0px; margin-bottom: 0px;"> <li style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(29, 28, 29); margin-left: 18pt;"> <p style="margin-top: 5pt; margin-bottom: 0pt;"><span style="font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 12pt;">4+ years of experience in <strong>Enterprise</strong> <strong>Solutions Engineering, </strong>Pre-Sales Consulting, or Customer Success/ professional services at a SaaS company.</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(29, 28, 29); margin-left: 18pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0);">Strong knowledge of related HR processes (talent development, succession, skills, engagement).</span></strong></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(29, 28, 29); margin-left: 18pt;"><strong><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0);"><span style="color: rgb(29, 28, 29);">Strong experience in </span><span style="color: rgb(29, 28, 29);">enterprise SaaS</span><span style="color: rgb(29, 28, 29);"> operating systems and HR Tech software.</span></span></strong></li> <li style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(29, 28, 29); margin-left: 18pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0);">Technical proficiency with SaaS integrations (APIs, HRIS, SSO, collaboration tools).</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(29, 28, 29); margin-left: 18pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0);">Exceptional presentation skills with the ability to engage both technical and business audiences—from IT leaders to CHROs.</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(29, 28, 29); margin-left: 18pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0);">Creative and innovative approach to engaging with an audience and exciting them with the possibilities that Betterworks will deliver.</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(29, 28, 29); margin-left: 18pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0);">Strong analytical and problem-solving skills; able to connect business challenges to solution capabilities.</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(29, 28, 29); margin-left: 18pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0);">Comfort in fast-paced, high-growth environments where you influence across functions.</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(29, 28, 29); margin-left: 18pt;"> <p style="margin-top: 0pt; margin-bottom: 5pt;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0);">Passion for helping organizations improve employee experience and business outcomes through better performance management.</span></p> </li> </ul> <p style="margin-top: 3pt; margin-bottom: 3pt;"> </p> <p style="margin-top: 3pt; margin-bottom: 3pt;"><span style="font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 12pt;"><strong>Bonus Skills</strong></span></p> <ul style="margin-top: 0px; margin-bottom: 0px;"> <li style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(29, 28, 29); margin-left: 18pt;"> <p style="margin-top: 5pt; margin-bottom: 0pt;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0);">Experience working in a fast-paced 'start-up' environment where you are expected to collaborate, build and improve Solutions Consultant approach as well consistently executing with excellence.</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(29, 28, 29); margin-left: 18pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0);">Background in consulting or enterprise HR technology.</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(29, 28, 29); margin-left: 18pt;"> <p style="margin-top: 0pt; margin-bottom: 5pt;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0);">Familiarity with security and compliance frameworks (SOC2, GDPR, etc.)</span></p> </li> </ul> <p style="margin-top: 3pt; margin-bottom: 3pt;"> </p> <p style="margin-top: 3pt; margin-bottom: 3pt;"><span style="font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0); font-size: 12pt;"><strong>Why Join Us</strong></span></p> <ul style="margin-top: 0px; margin-bottom: 0px;"> <li style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(29, 28, 29); margin-left: 18pt;"> <p style="margin-top: 5pt; margin-bottom: 0pt;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0);">Opportunity to shape how leading organizations drive performance and employee success.</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(29, 28, 29); margin-left: 18pt;"> <p style="margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0);">Be given the opportunity to bring your unique skills and perspective to an exciting area of HR Technology.</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(29, 28, 29); margin-left: 18pt;"> <p style="margin-top: 0pt; margin-bottom: 5pt;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0);">Work alongside visionary HR leaders and innovative product teams.</span></p> </li> <li style="font-size: 11pt; font-family: Arial, sans-serif; color: rgb(29, 28, 29); margin-left: 18pt;"> <p style="margin-top: 5pt; margin-bottom: 5pt;"><span style="font-size: 12pt; font-family: arial, helvetica, sans-serif; color: rgb(0, 0, 0);">Be part of a company committed to customer outcomes, employee growth, and a culture of collaboration.</span></p> </li> </ul> <p> </p> <p><span style="color: rgb(0, 0, 0); font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>What We All Do</strong></span></p> <ul style="list-style-type: initial;" type="disc"> <li><span style="color: rgb(0, 0, 0); font-size: 12pt; font-family: arial, helvetica, sans-serif;">All employees share the responsibility of being aware of information security risks and adhering to information security policies and procedures.</span></li> <li><span style="color: rgb(0, 0, 0); font-size: 12pt; font-family: arial, helvetica, sans-serif;">All employees are required to participate in information security awareness and training programs.</span></li> <li><span style="color: rgb(0, 0, 0); font-size: 12pt; font-family: arial, helvetica, sans-serif;">All employees are responsible for handling data in accordance with data classification and handling guidelines. Employees should be aware of the sensitivity of the data they interact with and follow appropriate security measures.</span></li> <li><span style="color: rgb(0, 0, 0); font-size: 12pt; font-family: arial, helvetica, sans-serif;">All employees have a responsibility for reporting information security incidents in accordance with information security policies and procedures.</span></li> </ul> <p> </p> <p><span style="color: rgb(0, 0, 0); font-size: 12pt; font-family: arial, helvetica, sans-serif;"><strong>What Makes Betterworks Unique </strong></span></p> <p><span style="color: rgb(0, 0, 0); font-size: 12pt; font-family: arial, helvetica, sans-serif;">At Betterworks, we prioritize our people. In that spirit, we’ve put together a great benefits program to support our employees’ health and wellness that includes the following:</span></p> <ul style="list-style-type: initial;"> <li> <p><span style="color: rgb(0, 0, 0); font-size: 12pt; font-family: arial, helvetica, sans-serif;">Leadership: CEO Doug Dennerline is truly a mission-driven leader. He has been a sales leader for over 25 years and has a direct impact on the work people do every day.</span></p> </li> <li> <p><span style="color: rgb(0, 0, 0); font-size: 12pt; font-family: arial, helvetica, sans-serif;">Funding: $129 million, Serious B with top-tier investors, including Kleiners Perkins, Emergence Capital, and 8VC.</span></p> </li> <li> <p><span style="color: rgb(0, 0, 0); font-size: 12pt; font-family: arial, helvetica, sans-serif;">Board of Directors: Includes iconic executive John Doerr (introduced OKRs to Google), Bruce Felt (Founder of Renaissance Software and a servant leader to various private and public companies), Bing Gordon (Technology Venture Capitalist and history of serving on several high-profile Boards of Directors including Amazon, Duolingo and Zynga) and Jason Green (Founder Emergence Capital and Greenbridge Foundation) and Gaby Toledano (seasoned executive with nearly three decades of strategic HR and operations leadership at premier enterprise and consumer organizations).</span></p> </li> <li> <p><span style="color: rgb(0, 0, 0); font-size: 12pt; font-family: arial, helvetica, sans-serif;">Product: Selected by Lighthouse Research & Advisory and UNLEASH America,  Betterworks has officially been named a 2025 HR Tech Award winner for Best Comprehensive Talent Management Solution. Also, Betterworks wins Newsweek's AI Impact Award for Best Outcomes in HR, 2025.</span></p> </li> <li> <p><span style="color: rgb(0, 0, 0); font-size: 12pt; font-family: arial, helvetica, sans-serif;">Mission Driven: Our mission is to provide the expertise and technology that companies need to inspire, develop, and activate their workforce to meet today’s goals and be ready for tomorrow’s challenges.</span></p> </li> </ul> <p><span style="color: rgb(0, 0, 0); font-size: 12pt; font-family: arial, helvetica, sans-serif;">We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to an inclusive and diverse Betterworks. We believe that different perspectives lead to better ideas, and better ideas allow us to better understand the needs and interests of our diverse, global Betterworks Community. We welcome people of different backgrounds, experiences, abilities and perspectives and are an equal opportunity employer.</span></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...