Get Hired Faster With COMPANY_NAME!
Don't you ever think you landed here by any accident, You are here because you are searching for something bigger. You know what?
- A better Job
- A better Future
- A better Knowledge
- A better Paycheck
- A greater Path to walk on.
And COMPANY_NAME is here to give you exactly what you've been missing for so long. The reality is that most job seekers chase job postings, but successful job seekers attract job offers by chasing the accurate information. Therefore, that's the shift COMPANY_NAME is going to help you make. Here are the top 10 ideas to up-skill yourself, so lean in to begin:
1: COMPANY_NAME Smart Tools and Direct Employer Connections Help Speed Up Your Hiring Process
COMPANY_NAME is a career-changing advantage that most seekers never get access to. Imagine...
- Instead of applying for job after job and still not getting any callbacks, you suddenly bump into a tool that can do the heavy lifting for you.
- Instead of wondering, "What do employers actually want?", you are getting insights straight from the employer's desk.
- Instead of hoping your resume gets noticed, it’s kept on the table of decision-makers who are hiring right now.
That's the difference COMPANY_NAME makes. Our tools will let you reach employers directly, which automatically speeds up your hiring process.
2: With Better Matches, Real-time Job Alerts, and Direct Employer Responses, COMPANY_NAME Helps Many Candidates Secure Interviews and Job Offers Within 15 to 30 Days!
How does COMPANY_NAME make this possible?
On COMPANY_NAME, you get notified for roles aligned with your profile right from the start. When an employer posts a role that matches your qualifications and skills, you’ll know first. When you apply early, your chances of getting noticed and shortlisted increase by 20%.
COMPANY_NAME also offers direct employer responses—no more waiting for weeks. Here you engage with hiring managers who are actively looking for candidates.
When all these features combine in one place, you move from your first match to your first interview within days. And ultimately, from application to offer—all within 15 to 30 days!
3: The Type of Resume You Need to Get Priority Placement
With COMPANY_NAME, you don’t just need a resume—you need a strategy. A system that pushes your name to the right tables. We’ll show you exactly how the most successful candidates take initiative and get noticed.
4: Browse Full-Time, Part-Time, and Freelancing Roles With COMPANY_NAME
The job market isn’t one-size-fits-all—and your career shouldn’t be either. COMPANY_NAME gives you access to a wide range of opportunities including full-time, part-time, and freelancing roles all in one place.
5: COMPANY_NAME Helps You Grow Your Career
COMPANY_NAME provides insights, tools, and role-matching that help you find the right direction, the right skills, and the opportunities aligned with your ambition.
6: The Easiest Way To Find A Job
COMPANY_NAME cuts the noise, the endless scrolling, and the confusion. With accurate matches, direct employer connection, and real-time updates, you get a clear and simple path from application to interview.
7: Find Roles That Offer Growth, Culture & Benefits
COMPANY_NAME helps you find roles where you grow, feel supported, and thrive—not just survive. With us, you discover opportunities that elevate your professional life.
8: Get Support With Resume, Interviews & Career Planning
COMPANY_NAME provides expert guidance on resumes, interviews, and planning so employers instantly recognize your strengths and value.
9: Your Future Starts Today
COMPANY_NAME gives you everything you need—tools, guidance, and opportunities—to step forward confidently and begin a new chapter where your potential is seen and supported.
10: Get Hired Within 15 to 30 Days With COMPANY_NAME
COMPANY_NAME follows a smart, strategic, and proven approach that gets your profile noticed faster and moves you toward interviews and offers within 15 to 30 days.
Specialist, Guest Support
The Zaxby’s Support Center is looking for a Guest Support Specialist to join the Guest Experience team. The Guest Support Specialist will interact with guests in a manner that optimizes Zaxby’s Franchising LLC’s vision of excellent guest service while solving guest service concerns and helping with various department initiatives. This position’s primary responsibility will be web and social media responses. The ideal candidate has high emotional intelligence and acute social awareness, understanding social, cultural, and ethical norms, and possesses the ability to appropriately evaluate guest comments and inquiries and respond accordingly. This function will assist the Guest Experience team with distributing and resolving general guest issues on our CRM and Social Media platforms and will work to aid with account issues related to guest’s mobile app and rewards accounts. They will also work as part of a team to collaborate on solving systemic issues and developing responses across the brand. This position will be a champion of Zaxby’s guest experience at ZFL, in the restaurants and in the digital ordering process. As we continue to grow, our strategies have set us up for success to be the top offering in Chicken Fingerz, Boneless Wings and Zalads. We’d love to have you as part of our team! This position is based in the Atlanta, GA area and is fully remote. Benefits include: Medical, Dental and Vision insurance Company-paid Disability, Critical Illness, and Basic Life insurance 401K participation with Company match 50% off meal discount at company-owned locations Parental Leave Child Care Assistance Education Assistance Program PTO and 9 Company Holidays + 2 Floating Holidays ESSENTIAL JOB FUNCTIONS Essential duties may include but are not limited to the following: Responds to guests on all social media platforms and review sites; responds directly to guests primarily via direct messaging and phone when necessary Routinely monitors and distributes general guest feedback, requests, comments through the Freshdesk and the Sprout systems and resolves issues as deemed necessary Responsible for the process of guest recovery from start to finish in a timely manner: from first submission to final resolution in the Freshdesk and Sprout systems Provides app support and technical resolutions for guests’ mobile app accounts when issues arise Works with internal departments to ensure guests’ requests and concerns are addressed and closed out in a timely manner Works with the team to sharpen responses and resolutions to recurring general guest issues Analyzes the guests’ feedback to identify patterns of guest concern/issues Partners with internal teams and external business partners to ensure initiatives have the necessary support for successful implementation and execution of positive Guest Experiences Interacts daily with franchisees, above store leadership and store managers to assist with routing and guest resolution Keeps informed and up to date on changes in the Zaxby’s Operation Platform that can affect guest interactions Stays up to date with current technology, business, and market trends to identify best in class innovative solutions KEY COMPETENCIES Acute social awareness: understanding of social, cultural, and ethical norms and ability to appropriately evaluate and respond accordingly Comprehensive knowledge and understanding of all social media platforms, including but not limited to Facebook, Instagram, X, TikTok, Google Familiarity with guest feedback or database platforms preferred, such as SMG, Sprout, Uberall, Freshdesk Self-starter and self-motivated efforts without the need for daily direction Outstanding written and oral communication skills Experience in collaborative, team building, and servant-led environments Must have the ability to handle difficult interactions with tact, empathy, and professionalism Previous “firsthand” experience in restaurant or retail situations; experience in a franchisee/franchisor environment preferred Ability to work in a quickly evolving role EDUCATION AND EXPERIENCE GUIDELINES Education : Bachelor’s Degree in Communication, Hospitality, Business/Management, or related field; OR equivalent combination of education and experience Experience : 1-2 years of related experience in at least one of the following areas: restaurant hospitality, entertainment, food and beverage, retail. Previous experience with database platforms is desired but not required. Zaxby’s Franchising LLC is an equal opportunity employer and does not discriminate in employment decisions based on any factor protected by federal, state or local law. PAY RANGE: $64,000 - $73,000
