Specialist, Quality Program Management & Performance (Remote)

<p style="margin-left:0px;"><strong>Job Description</strong></p> <p style="margin-left:0px;"> </p> <p style="margin-left:0px;"><strong>Job Summary</strong></p> <p style="margin-left:0px;">The Specialist, Quality Program Management and Performance implements new and existing healthcare quality improvement activities to maintain compliance with quality program requirements and reporting and monitoring for key quality program activities. Provides support for projects, programs, and/or initiatives within the department and/or collaboratively with other departments to ensure quality programs meet regulatory requirements.</p> <p style="margin-left:0px;"> </p> <p style="margin-left:0px;"><strong>Job Duties</strong></p> <ul> <li>Conducts quality program management activities in compliance with state (and federal and NCQA requirements, as appropriate)</li> <li>Monitors and ensures that key quality activities are completed on time and accurately to present results to key departmental management and other Molina departments as needed to meet regulatory requirements</li> <li>Writes (and/or reviews) narrative reports to interpret regulatory specifications, explain programs and results of programs, and document findings and limitations of department interventions</li> <li>Creates, manages, and/or compiles the required documentation to maintain critical quality improvement functions</li> <li>Participates in quality improvement activities, meetings, and discussions with and between other departments within the organization</li> <li>Surfaces to the Manager and/or Director any gaps in processes that may require remediation</li> <li>Communicates clearly and concisely and is able to tailor messaging to diverse audiences</li> <li>Demonstrates flexibility when it comes to changes and maintains a positive outlook</li> <li>Performs other tasks, duties, projects, and programs as assigned</li> <li>This position may require same-day out-of-office travel approximately 0 - 50% of the time, depending on the location</li> <li>This position may require multiple day out of town overnight travel approximately 0 - 20% of the time, depending upon location</li> </ul> <p style="margin-left:0px;"> </p> <p style="margin-left:0px;"><strong>Job Qualifications</strong></p> <p style="margin-left:0px;"><strong>REQUIRED QUALIFICATIONS:</strong></p> <ul> <li>Bachelor's Degree or equivalent combination of education and work experience</li> <li>Min. 2-3 years of experience in healthcare with 1-year of experience in health plan quality improvement, managed care, or equivalent experience</li> <li>Demonstrated solid business writing experience</li> <li>Operational knowledge and experience with Excel and Visio (flow chart equivalent)</li> </ul> <p style="margin-left:0px;"><strong>PREFERRED QUALIFICATIONS:</strong></p> <ul> <li>Degree in Preferred field: Nursing, Clinical Quality, Public Health, or Healthcare Administration</li> <li>Active, unrestricted Certified Professional in Health Quality (CPHQ)</li> <li>Active, unrestricted Nursing License (RN may be preferred for specific roles)</li> </ul> <p style="margin-left:0px;"> </p> <p style="margin-left:0px;"> </p> <p style="margin-left:0px;"> </p> <p style="margin-left:0px;">To all current Molina employees: If you are interested in applying for this position, please apply through the intranet job listing</p> <p style="margin-left:0px;">Molina Healthcare offers a competitive benefits and compensation package Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V</p>

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...