Sr. Marketing Operations Manager

<p><strong><span style="font-size: 14pt;">Job Duties:</span> </strong> Employ search marketing tactics, analyze web metrics, and develop recommendations to increase visibility to target markets. Build and maintain lead nurture efforts that deliver high quality marketing qualified leads that are ready to buy. Research conditions in our markets in order to gather information and insights that drive marketing strategy (Which leads turn into deals? What are the key buying indicators? What is the return on our marketing investments? etc.). Provide operational support to the marketing team, including our new verticals team. Build and optimize demand generation, nurture and marketing systems initiatives to help accelerate Pilot’s revenue trajectory. Effectively utilize Pilot’s marketing technology and provide strategic guidance to sales and marketing on programs, performance and anything revenue related. Help Pilot build a repeatable, scalable revenue generation machine. Analyze and monitor lead volume and quality. Maintain a healthy, functioning Marketo instance including: lead scoring, lifecycle automation, audience segments, nurture programs and integrations with other systems. Build chatbots, marketing campaigns, forms and other lead capture mechanisms. Full-time telecommuting is an option.</p> <p><strong><span style="font-size: 14pt;">Minimum Requirements:</span> </strong>Master’s degree in Business Administration, Marketing, or a closely related field and one (1) year of experience in the job offered or in a related occupation.</p> <p><span style="font-size: 14pt;"><strong>Special Skill Requirements:</strong></span> One (1) year of experience with each of the following: (1) Marketo; (2) Migration management; (3) Salesforce; (4) Managing and updating marketing tech stack; (5) Demandbase; (6) Leandata; and (7) Bizible/Marketo Measure. Full-time telecommuting is an option.</p> <h2>About Pilot</h2> <p>Pilot launched in 2017 to bring the back office into the modern era. Pilot provides small businesses with dedicated finance experts - which Pilot hires as full-time, U.S.-based employees - who learn the ins-and-outs of their business. Pilot integrates directly with the billing, banking, expense, and payroll systems customers already use. With a special blend of custom software and expert bookkeepers, Pilot delivers accurate, consistent bookkeeping and financial management and tax services that give entrepreneurs the freedom to focus on their business.<br><br>Pilot has over 1,000 customers and has raised over $170 million in financing from Sequoia, Index Ventures, Stripe, Bezos Expeditions, and Whale Rock.  Our investors also include a long list of world-class entrepreneurs, including Patrick and John Collison, Drew Houston, and Diane Greene.  Our most recent funding round doubled our valuation to $1.2 billion – <a href="https://pilot.com/blog/pilot-unicorn-bezos-expeditions-whale-rock/">Meet Fintech’s Newest Unicorn</a>.</p> <h2>Why Pilot?</h2> <ul> <li>We invest in our employees’ development and happiness because our employees are the keys to our success and ensuring happy customers</li> <li>The opportunity to join a seasoned founding team that has led companies through two prior successful startups and acquisitions (by Oracle and Dropbox).</li> <li>Flexible vacation/time-off policy</li> <li>All federal holidays are observed</li> <li>Competitive benefits package including wellness benefits such as Spring Health, Headscape, One Medical, Aaptiv and Rightway</li> <li>Parental leave for birthing or non-birthing parents – 100% pay for 12 weeks</li> <li>401(k) plan</li> </ul> <p><span data-sheets-root="1" data-sheets-value="{" 1":2,"2":"the="" base="" pay="" range="" target="" for="" the="" role="" seniority="" described="" in="" this="" job="" description="" is="" $____="" -="" san="" francisco,="" ca.="" final="" offer="" amounts="" depend="" on="" multiple="" factors="" such="" as="" candidate="" experience="" and="" expertise,="" geographic="" location,="" total="" compensation,="" market="" data.="" addition="" to="" cash="" pay,="" full-time="" regular="" positions="" are="" eligible="" equity,="" 401(k),="" health="" benefits,="" other="" benefits;="" some="" of="" these="" benefits="" may="" be="" available="" part-time="" or="" temporary="" positions."}"="" data-sheets-userformat="{" 2":15233,"3":{"1":0},"10":2,"11":4,"12":0,"14":{"1":2,"2":0},"15":"arial,="" sans-serif","16":11}"="">The base pay range target for the role seniority described in this job description is $143,000.00 - $194,000.00 per annum & standard company benefits. Final offer amounts depend on multiple factors such as candidate experience and expertise, geographic location, total compensation, and market data. In addition to cash pay, full-time regular positions are eligible for equity, 401(k), health benefits, and other benefits; some of these benefits may be available for part-time or temporary positions.</span></p> <p><span data-sheets-root="1" data-sheets-value="{" 1":2,"2":"the="" base="" pay="" range="" target="" for="" the="" role="" seniority="" described="" in="" this="" job="" description="" is="" $____="" -="" san="" francisco,="" ca.="" final="" offer="" amounts="" depend="" on="" multiple="" factors="" such="" as="" candidate="" experience="" and="" expertise,="" geographic="" location,="" total="" compensation,="" market="" data.="" addition="" to="" cash="" pay,="" full-time="" regular="" positions="" are="" eligible="" equity,="" 401(k),="" health="" benefits,="" other="" benefits;="" some="" of="" these="" benefits="" may="" be="" available="" part-time="" or="" temporary="" positions."}"="" data-sheets-userformat="{" 2":15233,"3":{"1":0},"10":2,"11":4,"12":0,"14":{"1":2,"2":0},"15":"arial,="" sans-serif","16":11}"="">Pilot commits to provide a work environment free of discrimination and harassment, as well as equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. You may view all of Pilot’s <a href="https://pilot.com/recruiting-notices">recruiting notices here</a>, including our EEO policy, recruitment agency policy, recruitment scam notice, and important E-Verify information. <span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z2z73zuz77zz74zz68zz76zz122zz79zz77zz87z6z65zz74zz66zd7z82zz79zufugz122zhomz69zz85z">You may view our job candidate privacy policy </span><span class="attrlink url author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z2z73zuz77zz74zz68zz76zz122zz79zz77zz87z6z65zz74zz66zd7z82zz79zufugz122zhomz69zz85z"><a class="attrlink" href="https://pilot.com/terms/privacy-job-candidate" target="_blank" data-target-href="https://pilot.com/terms/privacy-job-candidate">here</a></span><span class=" author-d-1gg9uz65z1iz85zgdz68zmqkz84zo2qowz81zz86z2z73zuz77zz74zz68zz76zz122zz79zz77zz87z6z65zz74zz66zd7z82zz79zufugz122zhomz69zz85z">.</span></span></p> <p>Submit resume with references using the apply button on this posting or by email to: Req.# 22644.4.2 at: ATTN: Aisha Cook, recruitment@pilot.com.</p> <p>#LI-DNI</p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

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Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...