Staff Technical Success Manager (Central)

<p>Snyk is the leader in secure AI software development, helping millions of developers develop fast and stay secure as AI transforms how software is built. Our AI-native Developer Security Platform integrates seamlessly into development and security workflows, making it easy to find, fix, and prevent vulnerabilities — from code and dependencies to containers and cloud.</p><p></p><p>Our mission is to empower every developer to innovate securely in the AI era — boosting productivity while reducing business risk. We’re not your average security company - we build Snyk on One Team, Care Deeply, Customer Centric, and Forward Thinking.</p><p></p><p>It’s how we stay driven, supportive, and always one step ahead as AI reshapes our world.</p><p></p><p></p><p><b>Why this role?</b></p><p></p><p><span>As a Senior Technical Success Manager, you will be the strategic heartbeat for our top-tier enterprise customers. You won't just support software adoption; you will architect the vision for how Fortune 100 companies secure their development lifecycles in the AI era. You’ll be the trusted advisor who turns "security" from a blocker into an enabler, guiding engineering leaders through complex DevSecOps transformations. If you are passionate about helping customers navigate change management and unlocking business value through data-driven analysis, this is the perfect opportunity to influence the future of secure development.</span></p><p>What You’ll Do:</p><ul><li><p><span>Orchestrate near, mid, and long-term visions and strategies for enterprise customers, ensuring they realize full value across their Application Security workflows.</span></p></li><li><p><span>Build and foster trusted relationships with leaders within customer engineering and security organizations to drive adoption and retention.</span></p></li><li><p><span>Design and execute customized onboarding programs that help customers achieve their specific security program goals using Snyk’s suite of products.</span></p></li><li><p><span>Advocate internally for customer needs, working proactively with Product, Sales, and Support to influence roadmaps and mitigate risks.</span></p></li><li><p><span>Prepare and facilitate strategic business review meetings (QBRs) using storytelling backed by data to demonstrate ROI and identify expansion opportunities.</span></p></li><li><p><span>Mobilize internal and external resources to remove barriers to adoption and solve complex technical challenges.</span></p></li></ul><p></p><p><b>What You Bring:</b></p><ul><li><p><span>5+ years of experience in a customer-facing technical role, successfully engaging with executives and technologists to solve business problems with advanced technologies.</span></p></li><li><p><span>Experience working closely with highly technical customers within the Enterprise (Fortune 100) space in North America.</span></p></li><li><p><span>Strong working knowledge of Developer or Application Security tools and workflows (e.g., GitHub, Jira, Jenkins, VS Code).</span></p></li><li><p><span>Experience leading technical or engineering programs with a proven record of thought leadership and business case development.</span></p></li><li><p><span>Exceptional communication skills, with the ability to facilitate challenging discussions, handle objections, and influence stakeholders from end-users to executives.</span></p></li><li><p><span>Strong organizational skills and the ability to thrive in a collaborative, fast-paced environment.</span></p></li></ul><p></p><p><b>It’d Be Awesome If You Also…</b></p><ul><li><p><span>Have a developer background, coding experience, or deep familiarity with modern DevOps environments.</span></p></li><li><p><span>Possess prior experience in a direct or matrixed role leading technical transformation project teams.</span></p></li><li><p><span>Have a history of problem-solving and innovation in developing technology programs.</span></p></li><li><p><span>Possess a Bachelor’s Degree in computer science, technology, engineering, math, business, or equivalent experience.</span></p></li><li><p><span>Enjoy translating complex technical wins into clear business value—you love a good success story!</span></p></li></ul><p><span>​</span></p><p><span>Annual Base Salary Range: $119,000- 148,750</span></p><p><span>Target Commission Range: $21,000- 26,250 (at 100% attainment of sales)</span></p><p></p><p><span>Snyk is committed to equal pay for equal work and carefully considers a wide range of compensation factors. Actual compensation may vary based on prior experience, skills, location, internal equity, and other job-related factors. Our Total Rewards program includes, but is not limited to 401(k) retirement plan, paid time off, health, dental, and vision insurance.</span></p><p></p><p>#LI-WR1</p><p></p><p><i>We care deeply about the warm, inclusive environment we’ve created and we value diversity – we welcome applications from those typically underrepresented in tech. If you like the sound of this role but are not totally sure whether you’re the right person, do apply anyway!</i></p><p></p><p><b>About Snyk</b></p><p>Snyk is committed to creating an inclusive and engaging environment where our employees can thrive as we rally behind our common mission to make the digital world a safer place. From Snyk employee resource groups, to global benefits that help our employees prioritize their health, wellness, financial security, and a work/life blend, we aim to support our employees along their entire journeys here at Snyk.</p><p></p><p><b>Benefits & Programs</b></p><ul><li><p>Prioritize health, wellness, financial security, and life balance with programs tailored to your location and role.</p></li><li><p>Flexible working hours, work-from home allowances, in-office perks, and time off for learning and self development</p></li><li><p>Generous vacation and wellness time off, country-specific holidays, and 100% paid parental leave for all caregivers</p></li><li><p>Health benefits, employee assistance plans, and annual wellness allowance</p></li><li><p>Country-specific life insurance, disability benefits, and retirement/pension programs, plus mobile phone and education allowances</p></li></ul>

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...