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Supplier Networks Specialist, Intercultural
<p style="margin: 0in; font-size: 11pt; font-family: 'Segoe UI', sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong><span style="color: #00677f; border: 1pt windowtext; padding: 0in;">Role Overview </span></strong></span></p> <p style="text-align: justify; margin: 0in; font-size: 11pt; font-family: 'Segoe UI', sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="color: black;">As a </span>Supplier Networks Specialist, Intercultural <span style="color: black;">you will contribute to Sirva’s success by managing our intercultural trainer and RC network onboarding, contracting, and set up processes. You will provide coaching to the trainer network, maintain data integrity of our network in Sirva’s systems, and provide support for intercultural online tool suppliers. </span></span></p> <p style="text-align: justify; margin: 0in; font-size: 11pt; font-family: 'Segoe UI', sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong><span style="color: #00677f;"> </span></strong></span></p> <p style="margin: 0in; font-size: 11pt; font-family: 'Segoe UI', sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong><span style="color: #00677f; border: 1pt windowtext; padding: 0in;">What You’ll Be Doing </span></strong></span></p> <p style="margin: 0in; font-size: 11pt; font-family: 'Segoe UI', sans-serif;"> </p> <p style="line-height: 12pt; margin: 0in; font-size: 11pt; font-family: 'Segoe UI', sans-serif;"><span style="font-family: arial, helvetica, sans-serif; color: black; font-size: 12pt;">Manage Intercultural Trainer Sourcing, Onboarding and Contracting 45%</span></p> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="line-height: 12pt; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Lead generation and qualification process for potential new trainers</span></li> <li style="line-height: 12pt; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Process and assimilate new Intercultural Suppliers into the Intercultural Supplier Network and update systems with supplier profile information. Monitor and address supplier emails in Intercultural Supplier Maintenance mailbox. </span></li> <li style="line-height: 12pt; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Work with finance teams - enrollments, procurement, invoicing – to ensure supplier profiles are updated and accurate </span></li> </ul> <p style="margin: 0in 0in 0in 0.25in; font-size: 11pt; font-family: 'Segoe UI', sans-serif;"> </p> <p style="margin: 0in; font-size: 11pt; font-family: 'Segoe UI', sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Intercultural Supplier Network and Systems Support 45%</span></p> <ul style="margin-bottom: 8pt; margin-top: 0px;"> <li style="margin: 0in 0in 8pt 0px; line-height: 107%; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Set-up Trainer systems and credentials, address access issues in ReloAccess, Teams, LXP, CultureWizard </span></li> <li style="margin: 0in 0in 8pt 0px; line-height: 107%; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Manage process for local IC trainer billing in Brazil, China, India </span></li> <li style="margin: 0in 0in 8pt 0px; line-height: 107%; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; color: black; font-size: 12pt;">Provide process, systems & tools coaching by email or phone to Intercultural Suppliers </span></li> <li style="margin: 0in 0in 8pt 0px; line-height: 107%; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Manage LXP trainer training process</span></li> <li style="margin: 0in 0in 8pt 0px; line-height: 107%; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; color: black; font-size: 12pt;">Maintain data integrity and quality control in systems (Service Engine, Teams, Zycus, LXP) </span></li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Manage RC onboarding process</span></li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; color: black; font-size: 12pt;">Coordinate Trainer Training/Refreshers (individual coaching), including OAI/GAI/Repat development needs</span></li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; color: black; font-size: 12pt;">Maintain Trainer Handbooks and Guides</span></li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="color: black;">Support Manager with </span>Trainer Development needs</span></li> </ul> <p style="margin: 0in 0in 0in 0.25in; font-size: 11pt; font-family: 'Segoe UI', sans-serif;"> </p> <p style="margin: 0in; font-size: 11pt; font-family: 'Segoe UI', sans-serif;"><span style="font-family: arial, helvetica, sans-serif; color: black; font-size: 12pt;">Online Tools Supplier Support 5%</span></p> <ul style="margin-bottom: 8pt; margin-top: 0px;"> <li style="margin: 0in 0in 8pt 0px; line-height: 107%; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="color: black;">Coordinate with </span>Intercultural online tools suppliers: Issue resolution – tech, site access issues for IC trainers; Run site access reporting as needed</span></li> <li style="margin: 0in 0in 8pt 0px; line-height: 107%; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">OAI/GAI Admin site management – training and operational support to IC team, when needed, update group code expiry on annual basis</span></li> </ul> <p style="margin: 0in 0in 8pt 0.25in; line-height: 107%; font-size: 11pt; font-family: 'Segoe UI', sans-serif;"> </p> <p style="margin: 0in 0in 8pt; line-height: 107%; font-size: 11pt; font-family: 'Segoe UI', sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Special projects 5%</span></p> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="color: black;">Assist Intercultural Team with project work as needed which may include preparing PowerPoint documents for internal and external client presentations, updating training materials, supplier forms, evaluation reports and trainer scorecards, etc.</span> </span><br><br></li> </ul> <p style="margin: 0in; font-size: 11pt; font-family: 'Segoe UI', sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><strong><span style="color: #00677f; border: 1pt windowtext; padding: 0in;">What You Bring to SIRVA </span></strong></span></p> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">College/University degree or equivalent</span></li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Proficient in Excel, Word, and PowerPoint</span></li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Native Level of English</span></li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Other Language skills</span></li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">One year in Relocation Industry OR one year in supply chain management role</span></li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience of living abroad or working with different cultures</span></li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience in client/assignee relationship management and transactional supplier management</span></li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Key Competencies:</span> <ul style="list-style-type: circle; margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Solid interpersonal and verbal communication skills</span></li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Well-developed problem solving/decision making skills </span></li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Clear ability to present solutions; solve issues and be a supplier, client and internal advocate</span></li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Ability to be proactive and to work on own initiative</span></li> </ul> </li> </ul> <ul style="margin-top: 0in; margin-bottom: 0in;" type="disc"> <ul style="margin-top: 0in; margin-bottom: 0in;" type="circle"> <li style="margin-top: 0in; margin-right: 0in; margin-bottom: 0in; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Attention to detail and highly organised</span></li> </ul> </ul> <ul style="margin-bottom: 0in; margin-top: 0px;"> <li style="list-style: none; margin: 0in 0in 0in 0px; font-size: 12pt; font-family: arial, helvetica, sans-serif;"> <ul style="list-style-type: circle; margin-bottom: 0in; margin-top: 0px;"> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Solid negotiating and analytical skills</span></li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Flexibility to work across time zones</span></li> </ul> </li> <li style="margin: 0in 0in 0in 0px; font-size: 12pt; font-family: arial, helvetica, sans-serif;"><span style="font-family: arial, helvetica, sans-serif; color: black; font-size: 12pt;">You foster belonging and encourage authenticity. You are inclusive, value diversity, and recognize that these behaviors empower and inspire positive action and promote innovation</span></li> </ul> <p style="font-size: 11pt; font-family: 'Segoe UI', sans-serif; margin: 0in 0in 0in 0px;"> </p> <p style="margin: 0in; font-family: Aptos; font-size: 12.0pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">At Sirva, we are committed to fair and transparent compensation practices. In accordance with applicable state and federal laws, we provide the following salary information for this position:</span></p> <p style="margin: 0in; font-family: Aptos; font-size: 12.0pt;"> </p> <ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-weight: bold;">Position Title:</span> Supplier Networks Specialist, Intercultural</span></li> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-weight: bold;">Salary Range:</span> $50,000-$62,000 USD</span></li> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-weight: bold;">Benefits:</span> Comprehensive benefits package that includes Medical, Dental, Vision, 401(k), FSA/HSA, Employer HSA Match, Life & Disability Insurance, Paid Time Off, Volunteer Time Off, ID Theft Protection Plan and more. Benefits are based on employment status and may not be available for temporary or part-time employees</span></li> </ul> <p style="margin: 0in; font-family: Aptos; font-size: 12.0pt;"> </p> <p style="margin: 0in; font-family: Aptos; font-size: 12.0pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Salary ranges may vary based on location, market conditions, and other factors such as experience and qualifications. The final compensation will be determined during the hiring process based on these considerations.</span></p> <p style="margin: 0in; font-family: Aptos; font-size: 12.0pt;"> </p> <p style="margin: 0in; font-family: Aptos; font-size: 12.0pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">For positions available outside the United States, salaries will take into account local currency and market conditions, which may differ from the USD salary range. If you have any questions about salary or benefits, we encourage you to ask during the hiring process.</span></p> <p style="margin: 0in; font-family: Aptos; font-size: 12.0pt;"> </p> <ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-weight: bold; color: black; background: white;">Artificial Intelligence Usage:</span><span style="color: black; background: white;"> Artificial intelligence tools may be used to assist with administrative tasks such as notetaking and advanced candidate searches during the recruitment process. </span><span style="font-weight: bold; color: black; background: white;">All screening, assessment, and hiring decisions are made by human recruiters and hiring managers.</span></span></li> </ul> <p style="margin: 0in; margin-left: .375in; font-family: Aptos; font-size: 12.0pt; color: black;"> </p> <ul style="direction: ltr; unicode-bidi: embed; margin-top: 0in; margin-bottom: 0in;" type="disc"> <li style="margin-top: 0px; margin-bottom: 0px; vertical-align: middle; font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;"><span style="font-weight: bold; color: black; background: white;">Vacancy Status:</span><span style="color: black; background: white;"> This posting reflects an existing vacancy within our organization.</span></span></li> </ul><p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Sirva Worldwide, Inc. provides HR and mobility professionals with the resources, guidance, and support they need to achieve the best possible relocation for talent, and for the companies that move them. As a leading global relocation management and moving services company, we bring together personalized program solutions, expansive global reach, innovative technology, and an unmatched supply chain to transform businesses of any size and empower talent moving to their next opportunity. From corporate relocation and household goods to home sale and commercial moving and storage, our portfolio of brands (including Sirva, Allied, northAmerican, Global Van Lines, Alliance, and Sirva Mortgage) provide everything needed to move talent and deliver experience.</p> <p style="margin: 0in 0in 8pt; line-height: 115%; font-size: 12pt; font-family: Aptos, sans-serif;">Sirva is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, military status, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. Sirva also prohibits harassment of applicants and employees based on any of these protected categories. <br> <br>It is also Sirva's policy to comply with all applicable state and federal laws respecting consideration of unemployment status in making hiring decisions. The Federal EEO Law Poster may be found at <a rel="noopener" href="http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf" target="_blank">http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf</a>. <br><br>If you need a reasonable accommodation because of a disability of any part of the employment process, please send an email to Human Resources at <a rel="noopener" href="mailto:HRSirva@Sirva.com" target="_blank">HRSirva@Sirva.com</a> and let us know the nature of your request and your contact information.</p>