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Team Manager Corporate Communications and Initiatives
Team Manager Corporate Communications and Initiatives Reporting to the Manager, Corporate Communications and Community Affairs, the Team Manager, Corporate Communications and Initiatives is responsible for driving internal communications, employee engagement programming, channel management for Fidelity Canada and planning Corporate Affairs initiatives.
This role will lead a team responsible for the day‑to‑day management and continuous improvement of Fidelity Canada’s intranet (inSite), core employee and external‑facing programs (including The Week Ahead, Volunteerism and Voice of the Employee), and major internal campaigns, events and initiatives.
The Team Manager, Corporate Communications and Initiatives will plan and deliver high‑impact internal communications, program and grow flagship employee platforms, help strengthen Fidelity Canada’s culture and employee experience, and help execute against the Corporate Affairs business plan and capitalize on new opportunities.
This role also serves as deputy to the Manager, Corporate Communications and Community Affairs in planning and executing communication strategies, including change management communications for initiatives such as the Toronto office relocation.
Responsibilities
Lead and manage inSite (Fidelity Canada’s intranet) content strategy, governance and daily operations. Daily coordination and posting of content; homepage programming and calendar; managing the inSite Admin Inbox; coaching content contributors; ensuring accuracy, timeliness and alignment to business needs; creating surveys and reporting on analytics. Provide day‑to‑day direction to the inSite team and support their development.
Own The Week Ahead program (Fidelity Canada’s weekly, enterprise‑wide meeting). Plan, produce and continuously improve The Week Ahead, including programming, run‑of‑show, speaker preparation, guest sourcing, logistics and technical production. Drive attendance and position The Week Ahead as Fidelity Canada’s must‑attend weekly connection point.
Lead Fidelity Canada’s Volunteerism program. Own the Volunteerism strategy and calendar, including planning events/opportunities, partnering with HR/Community Affairs and business leaders, promoting participation, and telling the story of Fidelity Canada’s community impact.
Lead the Voice of the Employee (VoE) program and support the onboarding/rollout of Medallia. Support the relaunch of VoE, including awareness, messaging, education and adoption. Help introduce Medallia as a listening tool, drive employee understanding of how their input is used, and promote trust in the process. Provide reporting and insights to leaders.
Support Corporate Affairs initiatives in the 2026‑2028 Business Plan and ad‑hoc initiatives through end‑to‑end project management, with a focus on integrating internal and external communications and aligning with stakeholders across Fidelity Canada.
Experience and Qualifications 5+ years’ experience in producing live/virtual employee program (The Week Ahead, podcasts, etc.) and experience in writing and editing executive and enterprise‑wide communications.
1–2 years experience in managing or directly supervising people and/or leading a small team or function.
Assets
Experience with intranet governance, internal content management systems and analytics.
Experience with employee listening programs, surveys or feedback tools.
Experience supporting culture, recognition, CSR/volunteerism or employer brand initiatives.
Education
University degree in Communications, Public Relations, Journalism, Marketing, Business, or equivalent work experience.
Strong written and editing capability demonstrated through prior roles.
Professional development or certification in communications, employee engagement, change management or project management would be considered an asset.
Designations, Licenses, or Accreditations
Membership in a relevant professional association (e.g., IABC, CPRS) would be considered an asset.
This is the right opportunity for you if you
Exceptional communication skills.
Attention to detail.
Strong internal communications and storytelling skills, with the ability to turn complex topics into clear, engaging narratives for employees.
Proven ability to plan, script and produce live, virtual and recorded programs (e.g., enterprise‑wide webcasts, podcast episodes, leadership updates).
Benefits
Flexible working arrangements – 100% remote, hybrid, and in‑office options.
Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you.
Comprehensive health benefits that start on your first day, with 100% employer‑paid premiums, that include up to $6000 annually for mental health services and therapy.
Parental leave top‑up t