Technical Director - Frontend & AI Engineering

<strong class="jdheading">Our Company</strong><br><br>We care about helping people. Our purpose is to provide help and inspire confidence in our clients and communities everywhere. Our associates feel a sense of belonging in an inclusive place with an amazing history and a sharp focus on our future. Our connected culture is who we are and how we work together to achieve our strategies, accelerate our transformation, and achieve extraordinary results. It’s an exciting time to be a part of H&R Block! <br><strong class="jdheading">What you'll do...</strong><br><br><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">The Technical Director, Frontend & AI Engineering is a highly technical, hands-on leader responsible for advancing modern frontend architectures and AI-driven user experiences. This role leads the development of high-quality, scalable client experiences while embedding AI capabilities into products and engineering workflows.</span></p><p style="margin: 0px;"><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">This leader sets the standard for frontend excellence and AI integration, combining deep expertise in user-facing technologies with practical application of AI/ML to deliver differentiated customer value.</span></p><h2><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Day to day, you'll...</span></h2><h3><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Frontend Architecture & Engineering</span></h3><ul><li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Define and evolve frontend architecture, frameworks, and design systems.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Ensure delivery of performant, accessible, and scalable web and mobile experiences.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Standardize patterns across teams for consistency and maintainability.</span></li></ul><h3><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">AI Engineering & Integration</span></h3><ul><li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Lead the application of AI/ML (including generative AI) across user experiences and developer tooling.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Partner with Data/ML teams to productionize models and integrate intelligent capabilities.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Guide prompt engineering, model selection, and evaluation strategies.</span></li></ul><h3><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Hands-On Development Leadership</span></h3><ul><li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Contribute to critical frontend and AI-driven feature development.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Review architecture and code to ensure high standards in performance and usability.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Solve complex technical challenges spanning frontend systems and AI integrations.</span></li></ul><h3><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience Innovation</span></h3><ul><li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Drive experimentation with AI-powered features, personalization, and automation.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Establish frameworks for rapid prototyping and iterative delivery (aligned with your current experiment-first motion).</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Balance innovation with production-grade reliability and scalability.</span></li></ul><h3><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Standards & Best Practices</span></h3><ul><li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Establish best practices for frontend engineering, UI performance, accessibility, and testing.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Define patterns for integrating AI responsibly, securely, and at scale.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Promote consistency across frameworks, component libraries, and design systems.</span></li></ul><h3><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Mentorship & Capability Building</span></h3><ul><li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Develop frontend and AI engineering talent through coaching, pairing, and structured learning.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Raise engineering maturity across teams through standards, reviews, and thought leadership.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Influence hiring strategy for high-impact technical talent.</span></li></ul><h3><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Cross-Functional Collaboration</span></h3><ul><li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Partner closely with Product, Design, Data Science, and Platform teams.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Align frontend and AI capabilities to business priorities and customer outcomes.</span></li></ul> <br><strong class="jdheading">What you'll bring to the team...</strong><br><br><h3><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience</span></h3><ul><li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">10+ years in software engineering, with deep experience in frontend development.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience building and scaling modern web applications (React, Angular, etc.).</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Proven experience integrating AI/ML capabilities into production systems.</span></li></ul><h3><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Technical Skills</span></h3><ul><li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Expertise in modern frontend frameworks, performance optimization, and UX patterns.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Strong understanding of APIs, backend integration, and full-stack systems.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience with AI tooling, LLMs, and model integration (prompting, APIs, inference pipelines).</span></li></ul><h3><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Leadership</span></h3><ul><li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Strong technical leadership with the ability to influence across teams.</span></li><li><span style="font-family: arial, helvetica, sans-serif; font-size: 12pt;">Experience mentoring engineers and driving engineering best practices.</span></li></ul> <br><strong class="jdheading">Why work for us</strong><br><br>Since 1955, we have been leaders in tax preparation, financial services, and small business solutions. With 70,000 associates and 9,000 retail tax locations across North America, Australia, Ireland, and India, we have helped millions of clients and countless communities. If you embrace challenges as opportunities, value winning as a team, and seek to make a meaningful difference, join us on our journey. You’ll reap the rewards of helping others along with competitive compensation and benefits to support your health and well-being.<br><br> <i>Specific benefits may vary based on your role. For detailed eligibility requirements and benefits information, visit <a href="https://www.blockbenefits.com/public/welcome">blockbenefits.com</a>.</i><br><br> <b>Equal Opportunity Employer</b>: H&R Block does not tolerate discrimination based on a person’s race, color, religion, ancestry, age, sex/gender (including pregnancy, childbirth, related medical conditions and sex-based stereotypes and transgender status), sexual orientation, gender identity or expression, service in the Armed Forces, national origin, physical or mental disability, genetic information, citizenship status or any other status protected by law. <br><strong class="jdheading">Pay Range Information</strong><br><br>The pay range for this position is listed below. Local minimum wage laws apply. This information is posted pursuant to local requirements to provide applicants with information about what they might be eligible to receive. Individual pay decisions will depend on job-related factors such as experience, education, skill, performance, and geographic location where work will be performed. Successful candidates may be able to participate in one or more incentive compensation or short-term incentive plans, which could generate additional earnings in accordance with the terms of each plan. Qualifying associates can enroll themselves and/or their eligible dependents in medical and prescription drug coverage; can participate in the H&R Block Retirement Savings Plan (401(k) Plan), the Employee Assistance Program, (virtual) fitness center programs, and the associate discount program; are automatically enrolled in Business Travel Accident Insurance; and receive Associate Tax Prep benefit. <br><strong class="jdheading">Pay Range</strong><br><br>$154,900.00 - $263,300.00/Yr.

Back to blog

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...