Technical Solutions Consultant

<p><strong><span style="font-size: 18px;">Join Pigment: The AI Platform Redefining Business Planning</span></strong></p> <p> </p> <p><span style="font-size: 15px;">Pigment is the AI-powered business planning and performance management platform built for agility and scale. We connect people, data, and processes in one intuitive, feature-rich solution, empowering every team—from Finance to HR—to build, adapt, and align strategic plans in real time.</span></p> <p> </p> <p><span style="font-size: 15px;">Founded in 2019, Pigment is one of the fastest-growing SaaS companies globally. Industry leaders like Unilever, Snowflake, Siemens, and DPD use Pigment daily to make more informed decisions and confidently navigate any scenario.</span></p> <p> </p> <p><span style="font-size: 15px;">With a team of 500+ across Paris, London, New York, Toronto, San Francisco and Austin, we've raised nearly $400M from top-tier investors and were named a Visionary in the 2024 Gartner® Magic Quadrant™ for Financial Planning Software.</span></p> <p> </p> <p><span style="font-size: 15px;">At Pigment, we take smart risks, celebrate bold ideas, and challenge the status quo—all while working as one team. If you're driven by innovation and ready to make an impact at scale, we’d love to hear from you.</span></p><p><br></p><p> </p><p style="background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;"><strong><span style="font-size: 11.5pt; font-family: Arial, sans-serif; color: #222326;">The Technical Solutions Consultant (Technical Pre-sales)</span></strong><span style="font-size: 11.5pt; font-family: Arial, sans-serif; color: #222326;"> leads all technical discussions with the prospect IT/InfoSec/Technical Architecture personnel.</span></p> <p style="background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;"> </p> <p style="background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11.5pt; font-family: Arial, sans-serif; color: #222326;">The Technical SC is responsible for translating customer requirements and questions around key technical topics including platform, clients, authentication/authorization, security, backup and business continuity, data integration, penetration tests and security certifications with the goal of addressing all questions and concerns to quickly gain IT approval and allow the sales team to move ahead with the business champion and/or procurement process.  </span></p> <p style="background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;"> </p> <p style="background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 11.5pt; font-family: Arial, sans-serif; color: #222326;">These responses will include RFI/RFP/InfoSec responses, prospect meetings and on-site workshops.</span></p> <p></p> <p></p><p><br></p><b>What you'll do:</b><div> <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"> <li style="font-size: 10.5pt; font-family: Arial, sans-serif; color: #222326; margin-left: 22pt;"> <p style="background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10.5pt;">Day to day collaboration with internal teams including: Sales, Product Management, Security, Customer Success, Legal and Marketing.</span></p> </li> <li style="font-size: 10.5pt; font-family: Arial, sans-serif; color: #222326; margin-left: 22pt;"> <p style="background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10.5pt;">Integral in understanding the technical portion of the sales process and aligning messaging with the value proposition defined by the account team.</span></p> </li> <li style="font-size: 10.5pt; font-family: Arial, sans-serif; color: #222326; margin-left: 22pt;"> <p style="background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10.5pt;">Ability to interpret technical/security/IT requirements and map them to the appropriate strengths of the platform and identify risks to the opportunity.</span></p> </li> <li style="font-size: 10.5pt; font-family: Arial, sans-serif; color: #222326; margin-left: 22pt;"> <p style="background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10.5pt;">Dedicated experience in developing and standardizing content and thought leadership around technical topics.</span></p> </li> <li style="font-size: 10.5pt; font-family: Arial, sans-serif; color: #222326; margin-left: 22pt;"> <p style="background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10.5pt;">Foster communication between IT and business personnel with prospects, customers, and internal teams.</span></p> </li> <li style="font-size: 10.5pt; font-family: Arial, sans-serif; color: #222326; margin-left: 22pt;"> <p style="background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10.5pt;">Recognize technical concerns specific to each customer based on industry, product, company history etc. and anticipate and address specific areas of concern.</span></p> </li> <li style="font-size: 10.5pt; font-family: Arial, sans-serif; color: #222326; margin-left: 22pt;"> <p style="background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10.5pt;">Ability to connect and build trust with technical and non-technical teams both internally and externally.</span></p> </li> <li style="font-size: 10.5pt; font-family: Arial, sans-serif; color: #222326; margin-left: 22pt;"> <p style="background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10.5pt;">Proven C-Level Exec communication skills, especially CTOs, CISOs and CIOs.</span></p> </li> <li style="font-size: 10.5pt; font-family: Arial, sans-serif; color: #222326; margin-left: 22pt;"> <p style="background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10.5pt;">Support customer development teams looking to implement our APIs and connectors into their data architecture.</span></p> </li> </ul> </div><p><br></p><b>Who You Are:</b><div> <ul style="margin-top: 0px; margin-bottom: 0px; padding-inline-start: 48px;"> <li style="font-size: 10.5pt; font-family: Arial, sans-serif; color: #222326; margin-left: 22pt;"> <p style="background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10.5pt;">Strong experience in Technical presales or equivalent role</span></p> </li> <li style="font-size: 10.5pt; font-family: Arial, sans-serif; color: #222326; margin-left: 22pt;"> <p style="background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10.5pt;">The ideal candidate will have experience in one or more of the following functions:technical presales/engineering, technical implementation, network/server administration, experience in working with REST-based APIs, ETL experience a plus. Experience in support experience, such as implementation support or pre-sales engineering</span></p> </li> <li style="font-size: 10.5pt; font-family: Arial, sans-serif; color: #222326; margin-left: 22pt;"> <p style="background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10.5pt;">Technical consulting/implementation experience, preferably with enterprise planning software</span></p> </li> <li style="font-size: 10.5pt; font-family: Arial, sans-serif; color: #222326; margin-left: 22pt;"> <p style="background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10.5pt;">Experience in technology enabled business transformation projects</span></p> </li> <li style="font-size: 10.5pt; font-family: Arial, sans-serif; color: #222326; margin-left: 22pt;"> <p style="background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10.5pt;">Excellent written and verbal communication skills combined with stellar presentation and organization skills</span></p> </li> <li style="font-size: 10.5pt; font-family: Arial, sans-serif; color: #222326; margin-left: 22pt;"> <p style="background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10.5pt;">Strong leadership and people development skills</span></p> </li> <li style="font-size: 10.5pt; font-family: Arial, sans-serif; color: #222326; margin-left: 22pt;"> <p style="background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10.5pt;">Ability to work in a team environment sharing marketing knowledge and best practices with peers</span></p> </li> <li style="font-size: 10.5pt; font-family: Arial, sans-serif; color: #222326; margin-left: 22pt;"> <p style="background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10.5pt;">Strong problem solving ability</span></p> </li> <li style="font-size: 10.5pt; font-family: Arial, sans-serif; color: #222326; margin-left: 22pt;"> <p style="background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10.5pt;">Ability to travel up to 30%</span></p> </li> <li style="font-size: 10.5pt; font-family: Arial, sans-serif; color: #222326; margin-left: 22pt;"> <p style="background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10.5pt;">BS/BA degree educated (preferred)</span></p> </li> <li style="font-size: 10.5pt; font-family: Arial, sans-serif; color: #222326; margin-left: 22pt;"> <p style="background-color: #ffffff; margin-top: 0pt; margin-bottom: 0pt;"><span style="font-size: 10.5pt;">Experience with RFP collaboration tools such as Ombud + demo experience tools like Consensus are a plus</span></p> </li> </ul> </div><p><br></p><b>What We Offer:</b><div> <ul> <li style="list-style-type: revert;">Competitive compensation package </li> <li style="list-style-type: revert;">Stock options to ensure you have a stake in Pigment's growth</li> <li style="list-style-type: revert;">We encourage you to take the time you need. When you work hard, we know you also need to rest, which is why we offer generous time off and parental leave policies</li> <li style="list-style-type: revert;">Along with one company offsite every year, we have brand new offices at the heart of major cities including New York, Toronto, Paris, and London</li> <li style="list-style-type: revert;">High-end equipment (based on stock/availability) to do your work in the best conditions</li> </ul> </div><p><br></p><b>How We Work:</b><div data-qa="posting-requirements"> <div> <ul> <li style="list-style-type: revert;"><strong>Thrive Together:</strong> We can only win as a team. We are all founders and do the right thing for our peers, Pigment customers, partners, and the planet.</li> <li style="list-style-type: revert;"><strong>Never Settle:</strong> We aim to become the best at what we do by delivering with rigor and ambition every day. Delivering means building a passionate Pigment community.</li> <li style="list-style-type: revert;"><strong>Go for it:</strong> We are biased towards action. Every action leads to learning and these learnings get us one step closer to our mission.</li> <li style="list-style-type: revert;"><strong>Be real, be humble:</strong> We are generous with our feedback, open to change our views and we approach it with empathy knowing everyone is trying to do the best for Pigment.</li> </ul> </div> </div><p><br></p><p></p> <p><em style="font-size: 16px;">We conduct background checks as part of our hiring process, in accordance with applicable laws and regulations in the countries where we operate. This may include verification of employment history, education, and, where legally permitted, criminal records. Any checks will be conducted lawfully prior to formal employment contracts being signed, with candidate consent, and information will be treated confidentially.</em></p> <p> </p> <p><em style="font-size: 16px;">Pigment is an equal opportunity employer. We believe diversity is a strength and fosters innovation. We are committed to enabling everyone to feel included and valued at the workplace.  All qualified applicants will receive consideration for employment without regard to age, color, family, gender identity, marital status, national origin, physical or mental disability,  sex (including pregnancy), sexual orientation, social origin, or any other characteristic protected by applicable laws. We may process your personal data in accordance with our </em><em><span style="font-size: 16px;" class="postings-link"><a href="https://get.pigment.com/hubfs/Legal/Applicant%20data%20protection%20notice%20-%20may%202026.pdf">HR Data Protection Notice</a></span></em><em style="font-size: 16px;">.</em></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...