Technical Specialist for Network Performance

Join as a Technical Specialist for Network Performance, focusing on network availability and customer support. Engage with MPLS and HSI teams to optimize service delivery across Atlantic Canada. This on-site role demands a proactive approach to maintaining network performance across Nova Scotia, New Brunswick, and Prince Edward Island.

You will provide technical support, troubleshoot issues, and assist with equipment testing and migrations. Adapting to a 24/7 operational environment is crucial. Key Responsibilities:

  • Monitor and manage network performance effectively
  • Provide hands-on technical support for business services
  • Handle hardware migrations and configuration changes
  • Review design plans and engineering documentation
  • Manage equipment staging and deployment processes Requirements:
  • Background in telecom, CATV, or related fields
  • Technical experience with network equipment and troubleshooting
  • Familiarity with IP networking and transport systems preferred
  • Ability to work in rotating shifts
  • Valid driver's license for travel within the region Tap into your technical expertise to support network performance and enhance the overall service delivery across the region.
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