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Transit Supervisor - Langley
Role purpose: To provide operational supervision for transit operations in Langley, ensuring safe, reliable service and supporting a unionized workforce.
Knowledge and Experience
Minimum 1 year of transit industry experience
Demonstrated experience working in a unionized environment with comprehensive knowledge of the collective agreement
Experience supervising transit operations staff preferred
Incident investigation, WorkSafe claims, and safety compliance experience
Scheduling and training experience desirable
Local knowledge of Langley and surrounding area
Minimum Class 4 License or higher.
Skills
Strong written and verbal communication skills
Ability to hold others accountable fairly and maintain professionalism in labour relations and performance management
Computer savvy with proficiency in Geotab tracking and operational software
High level of diplomacy and safety mindset
Commitment to customer service and team collaboration
Scheduling and training facilitation skills
Key Accountabilities Operational Leadership
Respond timely to customer service reports during the shift
Conduct incident investigations and reporting including M60 and WebRisk
Perform ride checks and monitor operations via Geotab tracking
Communicate detours, closures, and bus stop notices during shift
Ensure weekend operational paperwork and driver area upkeep
Scheduling & Assignments
Fill in for weekly and daily scheduling duties
Manage daily and weekend bus assignments, monitor when vehicles are out of service
Support weekend bus assignments and operational continuity
Safety and Compliance
Lead small group safety meetings
Support WorkSafe claims and safety compliance initiatives
Fill in for Health & Safety meetings when required
Issue Letters of Warning and verbal coaching for operator infractions with proper documentation
Training & Development
Participate in training programs, refresher training, and operator evaluations
Support disciplinary meetings and investigations as required
Develop and maintain professional rapport with operators and staff
Wage $75,000 per year. This role comes with comprehensive benefits program as well.
Schedule
40 hours per week plus additional hours as needed
Compressed work week
4 days x 10-hour shifts
On-call:
Thursday, Friday, Saturday, and Sunday for sick book-offs, incidents, and other operational needs
Proposed work shifts (compressed schedule):
Thursday & Friday: 14:00 – 00:00
Saturday & Sunday: 12:00 – 22:00