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Utility Bill Manager

June 6, 2026

Utility Bill Manager About Fine Tune Fine Tune helps large enterprises bring complex indirect services under control, specializing in facilities management, uniform rental, waste and recycling, security and guard services, pest control, and energy and utilities. We combine experienced operators with our auditing platform, eMOATSM, to monitor invoices and enforce agreements month after month, providing spend confidence to our clients in procurement and finance. The world’s most recognizable brands choose Fine Tune, including Cargill, Caterpillar, Valvoline, Pfizer, Tyson Foods, and American Cancer Society. For more information, visit <a href="http://www.finetuneus.com/">www.FineTuneUS.com</a>. Job Overview We are looking for a motivated and client-focused Utility Bill Management Specialist to join our team. This mid-level role sits at the intersection of client services and technical delivery, responsible for guiding clients through the onboarding and implementation of our utility bill management platform and serving as their primary point of contact throughout the ongoing relationship. The ideal candidate brings a strong foundation in the energy and utility space, a collaborative mindset, and a passion for delivering exceptional client experiences. Responsibilities and Duties Implementation & Onboarding<ul style="margin-bottom:11px;"><li style="margin-bottom:11px;">Lead end-to-end client implementations, including discovery, data migration, system configuration, and go-live support</li><li style="margin-bottom:11px;">Develop and execute transition plans that ensure a smooth handoff from legacy processes or prior vendors</li><li style="margin-bottom:11px;">Serve as the primary communication liaison for clients during implementation, providing regular status updates and proactively managing risks or delays</li><li style="margin-bottom:11px;">Coordinate internally with technical, operations, and data teams to meet client timelines and requirements</li></ul>Client Relationship Management<ul style="margin-bottom:11px;"><li style="margin-bottom:11px;">Act as the ongoing face of the client relationship post-implementation, serving as the primary point of contact for day-to-day needs and strategic conversations</li><li style="margin-bottom:11px;">Build trusted, long-term partnerships with key client stakeholders at all levels</li><li style="margin-bottom:11px;">Conduct regular check-ins and business reviews to assess performance, communicate value, and surface opportunities for improvement</li><li style="margin-bottom:11px;">Anticipate client needs and proactively recommend solutions or process enhancements</li></ul>Utility Bill Management Delivery<ul style="margin-bottom:11px;"><li style="margin-bottom:11px;">Oversee the accuracy and timeliness of utility bill processing for assigned client accounts</li><li style="margin-bottom:11px;">Identify and escalate billing discrepancies, utility rate changes, or data quality issues</li><li style="margin-bottom:11px;">Support clients in interpreting utility data, usage trends, and cost variance reporting</li><li style="margin-bottom:11px;">Ensure adherence to client-specific requirements and service level agreements (SLAs)</li></ul> Qualifications Required<ul style="margin-bottom:11px;"><li style="margin-bottom:11px;">Bachelor's degree in Business, Environmental Studies, Engineering, or a related field</li><li style="margin-bottom:11px;">3–5 years of experience in utility bill management, energy services, or a related field</li><li style="margin-bottom:11px;">Demonstrated experience in client-facing roles with responsibility for relationship management and communication</li><li style="margin-bottom:11px;">Familiarity with utility billing processes, rate structures, and data formats (EDI, interval data, etc.)</li><li style="margin-bottom:11px;">Strong project management skills with the ability to juggle multiple clients and priorities simultaneously</li><li style="margin-bottom:11px;">Excellent written and verbal communication skills; comfortable presenting to and engaging with client stakeholders</li><li style="margin-bottom:11px;">Proficiency in Microsoft Office; comfort working in data-heavy environments</li></ul>Preferred<ul style="margin-bottom:11px;"><li style="margin-bottom:11px;">Experience with utility bill management platforms or energy information systems</li><li style="margin-bottom:11px;">Exposure to sustainability or energy efficiency reporting (ENERGY STAR, GHG accounting, etc.)</li><li style="margin-bottom:11px;">Background in SaaS implementation or professional services delivery</li></ul>Benefits<ul style="margin-bottom:11px;"><li style="margin-bottom:11px;">Health/dental/vision/life/disability insurance</li><li style="margin-bottom:11px;">Health Plan includes HSA and FSA plans</li><li style="margin-bottom:11px;">Paid time off and paid holidays</li><li style="margin-bottom:11px;">401K with employer match</li><li style="margin-bottom:11px;">Competitive salary with significant bonus opportunities</li><li style="margin-bottom:11px;">40-50 hours/week</li></ul>

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DISCLAIMER

Get Hired Faster With COMPANY_NAME!

1: COMPANY_NAME Smart Tools and Direct Employer Connections Help Speed Up Your Hiring Process

2: With Better Matches, Real-time Job Alerts, and Direct Employer Responses, COMPANY_NAME Helps Many Candidates Secure Interviews and Job Offers Within 15 to 30 Days!

3: The Type of Resume You Need to Get Priority Placement

4: Browse Full-Time, Part-Time, and Freelancing Roles With COMPANY_NAME

5: COMPANY_NAME Helps You Grow Your Career

6: The Easiest Way To Find A Job

7: Find Roles That Offer Growth, Culture & Benefits

8: Get Support With Resume, Interviews & Career Planning

9: Your Future Starts Today

10: Get Hired Within 15 to 30 Days With COMPANY_NAME

Utility Bill Manager

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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