Utilization & Growth Internship

<p dir="auto"><span style="color: rgb(38, 38, 38);">At Carrum, we live and breathe the mission of transforming the healthcare system to create an unmatched experience for patients. If you are passionate about changing healthcare and want to finally get rid of surprise bills, poor quality, and high prices, while thriving in an entrepreneurial, cutting-edge environment, we would love to connect with you.</span></p><p dir="auto"><span style="color: rgb(38, 38, 38);">In 2014 Carrum reinvented the Centers of Excellence (COE) category in digital health. Today, 90% of the US population lives within 50 miles of a Carrum COE and our providers rank in the top 10% nationally. Our team’s execution has been recognized by the venture community and we’ve raised more than $96M in aggregate from investors like OMERS, Tiger Global Management and Wildcat Ventures. Our impact has been externally proven in a 2021 </span><a target="_blank" rel="noopener" href="https://www.carrumhealth.com/rand-corp-study-bundled-payments-save/"><span style="color: rgb(17, 85, 204);">RAND Corporation study</span></a><span style="color: rgb(38, 38, 38);"> and featured as a </span><a target="_blank" rel="noopener" href="https://www.hbs.edu/faculty/Pages/item.aspx?num=51867"><span style="color: rgb(17, 85, 204);">Harvard Business School (HBS) case study</span></a><span style="color: rgb(38, 38, 38);">.</span></p><p dir="auto"></p><p dir="auto"><span style="color: rgb(38, 38, 38);">We’re rebuilding healthcare from the ground up and looking for interns to play a critical role in our success. We’ve experienced tremendous growth in the last few years and we’re looking to bring on interns who can embody our company mission and values and be assets to our teams! </span></p><p dir="auto"></p><p dir="ltr"><span style="color: rgb(38, 38, 38);"><strong>This internship program runs for 10 weeks from June 8 to August 14, 2026 and is open to recent graduates and grand students. The internship is remote and has a stipend of $7,500.00 paid in semi-monthly installments. </strong></span></p><p dir="ltr"></p><p dir="ltr"><span style="color: rgb(38, 38, 38);">The Utilization & Growth intern will report to the Senior Manager of Utilization & Growth.</span></p><p dir="ltr"></p><p dir="ltr"><span style="color: rgb(38, 38, 38);"><strong>You’re excited about this opportunity because you will...</strong></span></p><ul dir="auto"><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Build and test analytical tools and and reports for common and repeatable Growth team analyses and data</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Learn how to use our AI and LLM data analytics engine Hex to build the tools and reports (no experience needed in using Hex)</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Analyze patient data and identify opportunities to improve our surgical service lines</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Quantify impact of the proposed initiatives and develop a report</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Have opportunities to present your findings and recommendations to leaders and teams across our organization. </span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Get exposure to managers and leaders with excellence in business acumen</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Work with dedicated managers and knowledgeable peer mentors</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Network and build relationships within our organization</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Participate in all events available to our employees</span></p></li></ul><p dir="ltr"></p><p dir="ltr"><span style="color: rgb(38, 38, 38);"><strong>We’re excited about you because…</strong></span></p><p dir="ltr"><span style="color: rgb(38, 38, 38);">You want to gain experience in a fast-paced digital health startup, and you’re yearning for an opportunity to take your current experience and apply it to a fresh new opportunity that is poised for enormous growth. We also hope to see from you:</span></p><p dir="ltr"></p><ul dir="auto"><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Comfort with analyzing complex data sets and identifying trends and outliers </span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Willingness to learn how to use AI to accelerate work output and improve efficiency</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Ability to learn quickly and apply those learnings to execute in a healthcare business environment</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);"><strong>You are available from June 8, 2025 to August 18, 2026</strong></span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);"><strong>You have your own laptop or computer and a stable internet connection in order to work remotely</strong></span></p></li></ul><p dir="ltr"><span style="color: rgb(38, 38, 38);"><strong>Why you’ll love your summer at Carrum...</strong></span></p><ul dir="auto"><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);"><strong>You'll do real work that matters.</strong> This isn't a coffee-and-shadow internship. You'll own a project with measurable outcomes that the team will actually use and you'll be able to point to your impact when the summer wraps.</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);"><strong>You'll learn from people who've done it before</strong>. Our team includes experienced operators from companies like Booz & Company, Livongo, Google, and Optum. You'll get exposure to how high-performing teams think, make decisions, and build in a fast-moving environment.</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);"><strong>You'll see what it looks like to change healthcare.</strong> Carrum works with top health systems — Johns Hopkins, Mayo Clinic, Stanford Health Care — and employers like Walgreens, United Airlines, and large public sector organizations. The problems we're solving are real, and so is the impact.</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);"><strong>You'll be trusted to do your job</strong>. We give team members, including interns, real autonomy. You'll get support and feedback, but you won't be micromanaged. We want you to bring your own ideas and perspective to the work.</span></p></li><li dir="ltr"><p dir="ltr"><span style="color: rgb(38, 38, 38);">Y<strong>ou'll be part of a team that has fun.</strong> We celebrate wins, make space to recharge, and genuinely enjoy working together. Whether it's virtual events, team rituals, or just a great Slack channel, you'll feel like part of the team, not a summer visitor.</span></p></li><li dir="auto"><p dir="auto"><span style="color: rgb(38, 38, 38);"><strong>You'll leave with more than a line on your resume.</strong> By the end of 10 weeks, you'll have built something, measured its impact, and presented your findings to stakeholders. That's a real portfolio piece, and a preview of what a career in this field can look like.</span></p><p dir="auto"></p></li></ul><p dir="ltr"></p><p dir="ltr"><span style="color: rgb(38, 38, 38);"><strong>About Carrum</strong></span></p><p dir="ltr"><span style="color: rgb(38, 38, 38);">We’re a health tech company that brings value-based care to the masses. We help employers deliver a memorable patient experience, immediately lower healthcare costs, and drive better outcomes and achieve this through the power of technology and human-centered design. Since launching in 2014, we’ve partnered with Fortune 500 employers and top hospitals across the nation. We’ve been recognized by Harvard Business School and featured in TechCrunch, The Los Angeles Times, Washington Post, and Modern Healthcare. We believe we’re only scratching the surface of our opportunity and we’re looking for incredible people like you to help us realize our full impact.</span></p><p dir="ltr"><span style="color: rgb(38, 38, 38);">Carrum Health is an equal opportunity employer and encourages all applicants from every background and life experience.</span></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...