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Vehicle Return Clerk (Remote - Indiana)

June 6, 2026

About the Role <div>Location: Remote – Indiana residents </div><div> </div>Do you have a strong eye for detail? This could be a great opportunity for you – especially if you're interested in working from home! <div><div> </div><div>As a remote Vehicle Return Clerk (Repurchase Coordinator) at Morley, you'll help arrange the return of vehicles that may be eligible for buyback between a major auto manufacturer and its customers. You'll manage cases and use your customer service skills to ensure the return process is as easy and hassle-free as possible for all parties involved.</div><div><div><div style="font-family: Verdana, Arial, Helvetica, 'MS Sans Serif', SimSun, Hei, STHeiti, sans-serif; font-size: 12px;"> </div><div style="font-family: Verdana, Arial, Helvetica, 'MS Sans Serif', SimSun, Hei, STHeiti, sans-serif; font-size: 12px;">While prior experience in banking, mortgages, accounting or an auto dealership is helpful, it's not required. We'll train you on everything you need to know to handle these transactions with confidence!</div><div style="font-family: Verdana, Arial, Helvetica, 'MS Sans Serif', SimSun, Hei, STHeiti, sans-serif; font-size: 12px;"> </div><div style="font-family: Verdana, Arial, Helvetica, 'MS Sans Serif', SimSun, Hei, STHeiti, sans-serif; font-size: 12px;">What You'll Do</div><ul><li style="font-family: Verdana, Arial, Helvetica, 'MS Sans Serif', SimSun, Hei, STHeiti, sans-serif; font-size: 12px;">Ensure case accuracy</li><li style="font-family: Verdana, Arial, Helvetica, 'MS Sans Serif', SimSun, Hei, STHeiti, sans-serif; font-size: 12px;">Assemble case documentation</li><li style="font-family: Verdana, Arial, Helvetica, 'MS Sans Serif', SimSun, Hei, STHeiti, sans-serif; font-size: 12px;">Manage communications between the car owner, auto dealer and lending institution</li><li style="font-family: Verdana, Arial, Helvetica, 'MS Sans Serif', SimSun, Hei, STHeiti, sans-serif; font-size: 12px;">Negotiate and coordinate vehicle buybacks on behalf of the auto manufacturer</li><li style="font-family: Verdana, Arial, Helvetica, 'MS Sans Serif', SimSun, Hei, STHeiti, sans-serif; font-size: 12px;">Offer timely and accurate solutions through inbound and outbound conversations (including phone calls, chats, emails and other communications as needed) while keeping a positive and upbeat attitude</li></ul><div style="font-family: Verdana, Arial, Helvetica, 'MS Sans Serif', SimSun, Hei, STHeiti, sans-serif; font-size: 12px;"> </div><div style="font-family: Verdana, Arial, Helvetica, 'MS Sans Serif', SimSun, Hei, STHeiti, sans-serif; font-size: 12px;">What's it Like?</div><ul><li style="font-family: Verdana, Arial, Helvetica, 'MS Sans Serif', SimSun, Hei, STHeiti, sans-serif; font-size: 12px;">We make sure you have the tools you need to be able to do your job right and be connected with your team.</li><li style="font-family: Verdana, Arial, Helvetica, 'MS Sans Serif', SimSun, Hei, STHeiti, sans-serif; font-size: 12px;">Our reacquired vehicle management team is one of the strongest in the business at handling vehicle buybacks. We have the processes and relationships in place to make sure that our team can do this smoothly. You'll find steady work, supportive leaders, strong benefits and advancement opportunities here.</li></ul><div style="font-family: Verdana, Arial, Helvetica, 'MS Sans Serif', SimSun, Hei, STHeiti, sans-serif; font-size: 12px;"> </div><div style="font-family: Verdana, Arial, Helvetica, 'MS Sans Serif', SimSun, Hei, STHeiti, sans-serif; font-size: 12px;">Questions Before You Apply? <div>Live chat with a Morley Talent Acquisition (TA) Specialist (<a href="https://careers.morleycompanies.com" target="_blank" rel="noopener">careers.morleycompanies.com</a> | chat hours: M-F 8 a.m. - 5 p.m. Eastern time / 7 a.m. - 4 p.m. Central time; closed on some holidays | TA will respond to after-hours questions the next business day).</div></div></div></div></div> Skills for Success <div>Required Skills<ul><li>Computer navigation, typing and Microsoft Office skills</li><li>Strong attention to detail</li></ul></div><div> </div><div>Eligibility Requirements</div><ul><li>Must have the ability to pass a pre-employment background check and drug screen</li><li>High school diploma or equivalent</li><li>Customer service experience (three or more years preferred); for example, previous call center work, retail, restaurant, fast food, hotel or any role where you interacted with customers</li><li>Able to work shifts within the center's hours of operation: <ul><li>Monday to Friday (no weekends!)</li><li>Primary shift: 8 a.m. - 5 p.m. Eastern time / 7 a.m. - 4 p.m. Central time</li><li>Rotational shift 2-4 times per month: 11 a.m. - 8 p.m. Eastern time / 10 a.m. - 7 p.m. Central time</li></ul></li><li>Must be able to stick to the schedule reliably</li></ul><div> </div><div>Nice to Have</div><div><ul><li>Prior experience working in banking, mortgages, accounting or an automotive dealership</li><li>College degree </li></ul> Remote Work Requirements<ul><li>Indiana resident </li><li>Secluded and distraction-free work environment</li><li>Required internet setup:<ul><li>High-speed internet delivered through a wired provider (cable or fiber)</li><li>Computer must be physically connected to your modem / router using an Ethernet cable</li><li>Wireless, 5G and satellite connections are not supported</li></ul></li></ul> The Remote Experience Wondering what it's like to work for Morley from home? <a href="https://mrly.info/h4b" target="_blank" rel="noopener">Check out this video</a> to get a glimpse of a remote associate's typical day and how their home office setup helps them stay focused.<div><div> <iframe title="YouTube video player" src="https://www.youtube.com/embed/y1zJ9ArPMQc?si=85KILJQV9xXbRuUD" width="560" height="315" frameborder="0" allowfullscreen="allowfullscreen" data-mce-fragment="1"></iframe> (direct link to video: https://mrly.info/h4b)</div></div></div> Why Join Our Morley Family At Morley, your paycheck is just the start – add in health coverage, wellness resources and financial benefits, and you get a total compensation package designed to support you in work and in life. Health & Wellness Benefits<ul><li>Medical and prescription coverage</li><li>Dental and vision insurance</li><li>Paid time off</li><li>Associate wellness program with rewards for annual checkups</li><li>Programs to quit tobacco use and manage chronic conditions (e.g., diabetes, asthma)</li></ul> Financial Benefits<ul><li>401(k) with match</li><li>Flexible spending account (FSA)</li><li>Life insurance</li><li>Company-paid short- and long-term disability insurance</li></ul> Benefits to Make Your Life Easier<ul><li>24/7 online access to doctors through Teladoc</li><li>24/7 nurse help desk</li><li>Patient advocacy with free 24/7 support for benefit questions and claims</li><li>Guidance for family, financial and estate planning (including wills)</li></ul> About MorleyOur mission is to deliver extraordinary experiences. We do this by leading with humility, embracing everyone, sweating the details and moving mountains (making the impossible possible) – for our associates and for the world-leading companies that partner with us. We are an Equal Opportunity Employer and promote a caring and respectful work environment. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status or disability status. As part of this commitment, we provide reasonable accommodations for those with disabilities. If you need reasonable accommodation to participate in the application or interview process, please contact <a href="mailto:talentacquisition@morleynet.com" target="_blank" rel="noopener">talentacquisition@morleynet.com</a>. Thank you for your interest in Morley. Notices<ul><li>Morley utilizes E-Verify during onboarding for all hires. Click here to learn more about E-Verify: <a href="https://mrly.info/bau" target="_blank" rel="noopener">https://mrly.info/bau</a> and your right to work: <a href="https://mrly.info/7wo" target="_blank" rel="noopener">https://mrly.info/7wo</a></li><li>Click here to view Morley’s CCPA Notice for applicants in California: <a href="https://info.morleynet.com/ccpa" target="_blank" rel="noopener">https://info.morleynet.com/ccpa</a></li><li>Click here to view Morley's privacy policy: <a href="https://info.morleynet.com/morley-privacy-policy" target="_blank" rel="noopener">https://info.morleynet.com/morley-privacy-policy</a></li></ul>

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DISCLAIMER

Get Hired Faster With COMPANY_NAME!

1: COMPANY_NAME Smart Tools and Direct Employer Connections Help Speed Up Your Hiring Process

2: With Better Matches, Real-time Job Alerts, and Direct Employer Responses, COMPANY_NAME Helps Many Candidates Secure Interviews and Job Offers Within 15 to 30 Days!

3: The Type of Resume You Need to Get Priority Placement

4: Browse Full-Time, Part-Time, and Freelancing Roles With COMPANY_NAME

5: COMPANY_NAME Helps You Grow Your Career

6: The Easiest Way To Find A Job

7: Find Roles That Offer Growth, Culture & Benefits

8: Get Support With Resume, Interviews & Career Planning

9: Your Future Starts Today

10: Get Hired Within 15 to 30 Days With COMPANY_NAME

Vehicle Return Clerk (Remote - Indiana)

Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

5. HOW DO YOU PROCESS INFORMATION?

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

8. HOW TO PRIORITIZE WORK?

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

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