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Verizon Wireless Small Business Account Manager
About the position
Your Wireless, a Verizon Wireless Premium Retailer, is seeking to grow in 2025 with an immediate opportunity for a Wireless Small Business Account Manager. This role is responsible for managing Salesforce, prospecting, and engaging with VZ campaigns daily. Weekly, the role involves leading call blitzes, reviewing performance with leadership, and tracking sales progress. Monthly, the Small Business Account Manager (SBAM) is expected to meet sales targets, lead 1:1 meetings with District Managers, and provide region-wide updates. Your Wireless understands that high-performing individuals deserve great compensation and benefits, and SBAMs are compensated based on their monthly performance.
Responsibilities
- Exceeding sales and revenue targets as assigned by senior leadership.
- Generating and executing a market strategy to increase foot traffic and community outreach.
- Staying up-to-date on Verizon offerings, industry trends, and competitive landscape.
- Creating standard operating procedures for maximum effectiveness.
- Inspiring a team to consistently exceed assigned performance goals.
- Conducting regular weekly performance management coaching sessions.
- Ensuring market remains compliant with Verizon Wireless and company policies and procedures.
- Inspecting that assigned stores remain audit compliant and protect customers’ private information.
- Delivering customized solutions across Verizon’s suite of wireless, voice, and security products and services.
- Supporting team initiatives and creating an inclusive environment.
- Other Duties/Projects as assigned by business management as needed.
Requirements
- 3+ years of experience in a similar role in a retail environment, preferably with Verizon Wireless or other wireless business where you managed a team of people for performance.
- 1 year or more of outside sales experience.
- 3+ years of experience in a retail sales environment.
- Proven ability to lead, coach and inspire the employees and people around you.
- Highschool Diploma or equivalent required.
- Spanish Bilingual is a plus.
- Ability to understand, explain, and breakdown behaviors to drive key performance metrics.
- Highly proficient with technology including cellular devices, computers, point of sale systems, Microsoft office suite.
- Proof of achievement in prior sales roles and leadership roles is required.
- Enthusiasm for retail, wireless technology and products, and customer service.
- Ability to travel to various locations in your assigned district as business needs dictate.
- Be self-motivated and goal oriented.
- Strong attention to detail and accuracy.
- Able to work evenings, weekends, and holidays with a flexible schedule.
- Must be 18 years of age or older and able to provide proof of work eligibility in the US.
Nice-to-haves
- Bachelor's degree preferred.
Benefits
- Up to \$100,000.00 including base pay plus sales bonuses and incentives
- Flexible Work Schedule.
- 401k savings program.
- Great Healthcare program.
- Personal Time Off. Year 1 is 5 paid days off per year. Year 2 is 10 paid days off per year. Year 3 and beyond, 15 paid days off per year.
- Employee discounts on Verizon Wireless service.
- Employee discounts on devices and accessories.
- Great and fun working atmosphere.
- Significant opportunities to grow in our company.
- Win prizes and trips through various sales contests throughout the year.
