Virtual Assistant (General Pool)

<p><span style="font-weight: bold">Company:</span> Ascension Business Solutions LLC<br><span style="font-weight: bold">Work Setup:</span> Remote (Full-Time)<br><span style="font-weight: bold">Schedule:</span> U.S. Business Hours (Graveyard Shift – PH Time)<br><span style="font-weight: bold">Compensation:</span> Competitive compensation package starting at <span style="font-weight: bold">₱30,000 - ₱45,000</span> commensurate with experience and role alignment</p> <p><br></p> <p><span style="font-size: 14pt"><span style="font-weight: bold">About the Role</span></span></p> <p>Ascension Business Solutions LLC is seeking <span style="font-weight: bold">reliable, coachable, and process-driven Virtual Assistants</span> to join our growing team supporting U.S.-based healthcare and professional service clients.</p> <p><br></p> <p>ABS is <span style="font-weight: bold">not a staffing agency</span>. We operate as a <span style="font-weight: bold">people operating system</span>—handling hiring, training, documentation, performance management, and continuity so our clients don’t have to.</p> <p><br></p> <p>This is a <span style="font-weight: bold">Virtual Assistant role</span>, where responsibilities and final placement are determined <span style="font-weight: bold">after assessment and alignment</span>. Candidates are evaluated for fit across multiple VA functions, including but not limited to:</p> <ul style="list-style-type: circle;"> <li>Virtual Scheduler</li> <li>On-Call Assistant</li> <li>Virtual Recruiter</li> <li>Social Media Manager (SMM)</li> <li>Sales or Sales Support VA</li> <li>Executive Assistant (EA)</li> <li>Intake or Medical Support VA</li> <li>Billing or Revenue Cycle Support VA</li> </ul> <p><br></p> <p>ABS hires for <span style="font-weight: bold">character first, skills second</span>. We value accountability, communication, coachability, and respect for process—and we provide structured training and support to build role-specific skills over time.</p> <p><br></p> <p><span style="font-size: 14pt"><span style="font-weight: bold">Key Responsibilities:</span></span></p> <p><em>(Responsibilities may vary based on client assignment and business needs)</em></p> <ul> <li>Manage emails, messages, and client or internal communications following documented guidelines</li> <li>Schedule appointments, meetings, and maintain accurate calendars</li> <li>Perform data entry, record updates, and documentation in spreadsheets, CRMs, or client systems</li> <li>Provide customer or client support using approved scripts and escalation paths</li> <li>Support operational, sales, recruitment, scheduling, or intake workflows as assigned</li> <li>Prepare basic reports, summaries, or trackers as instructed</li> <li>Assist with light social media, content, or administrative tasks when clearly defined</li> <li>Maintain organized records and follow documentation and reporting standards</li> <li>Communicate clearly, professionally, and consistently with clients and internal teams<br></li> </ul> <p><br></p> <p><span style="font-size: 14pt"><span style="font-weight: bold">Qualifications:</span></span></p> <ul> <li>Graduate of a 4-year course or a Bachelor’s degree</li> <li>Excellent English communication skills (written and verbal)</li> <li>Strong attention to detail, follow-through, and time management</li> <li>Ability to work independently while following structured processes and SOPs</li> <li>Familiarity with Google Workspace, Microsoft Office, Slack, and similar tools</li> <li>Willing to work an <span style="font-weight: bold">8-hour graveyard shift - PH Time, aligned with U.S. business hours</span></li> <li>Stable internet connection (<em><span style="font-weight: bold">Minimum of 100MBPS for Download Speed; Minimum of 50MBPS for Upload speed)</span></em> and reliable computer equipment <em><span style="font-weight: bold">(Minimum of Intel Core i5 or equivalent with minimum 8GBs of RAM)</span></em> - With backup device. </li> <li>Professional, coachable, and open to feedback and role reassignment as needed<br></li> </ul> <p><br></p> <p><span style="font-size: 12pt"><span style="font-weight: bold">Preferred<em> (but not required):</em></span></span></p> <ul> <li>Prior experience as a Virtual Assistant supporting U.S.-based clients</li> <li>Experience in healthcare support, home care, recruitment, sales, scheduling, or operations</li> <li>Familiarity with CRMs, scheduling platforms, EMRs/EHRs, or productivity tools</li> <li>Ability to adapt across different support functions based on training and performance<br></li> </ul> <p><br></p> <p><span style="font-size: 14pt; font-weight: bold">Training & Performance Expectations</span></p> <ul> <li>All Virtual Assistants undergo <span style="font-weight: bold">structured onboarding and role-based training</span></li> <li>Client-specific systems, workflows, and standards are taught during onboarding</li> <li>Ongoing coaching, performance reviews, and feedback are part of the role</li> <li>Success is measured by <span style="font-weight: bold">accuracy, reliability, communication, and adherence to process</span></li> </ul> <p><br></p> <p><span style="font-size: 14pt"><span style="font-weight: bold">Compensation & Benefits:</span></span></p> <p>Ascension Business Solutions offers a structured, long-term employment opportunity designed to support stability, growth, and professional development.</p> <ul> <li>Competitive compensation package starting commensurate with experience and role alignment</li> <li>Paid training and structured onboarding</li> <li>Fully remote work setup, including a <span style="font-weight: bold">company-issued laptop and noise-canceling headset</span> (subject to role and eligibility guidelines)</li> <li>HMO health coverage, subject to company eligibility requirements</li> <li>Performance-based annual salary increases</li> <li>Paid Time Off (PTO) to promote work-life balance and well-being</li> <li>Retention bonus for long-term team members</li> <li>Referral bonus program</li> <li>Performance bonuses and incentive programs are available upon reaching 6 months of tenure</li> </ul> <p><br></p> <p>ABS is intentional about building <span style="font-weight: bold">long-term professional partnerships</span>, not short-term or gig-based arrangements.</p> <p><br></p> <p><span style="font-size: 14pt"><span style="font-weight: bold">Career & Compensation Growth:</span></span></p> <p>Team members who demonstrate consistent performance, reliability, and alignment with ABS standards may be eligible for compensation growth over time. Based on performance and role alignment, there is a <span style="font-weight: bold">strong potential to reach a monthly salary of up to ₱39,000 or more after one (1) year</span> of continuous employment.</p> <p><br></p> <p><em><span style="font-weight: bold">Note: </span>Salary growth is performance-based and not guaranteed.</em></p> <p><br></p> <p><span style="font-size: 14pt"><span style="font-weight: bold">Why Join Ascension Business Solutions?</span></span></p> <ul> <li>You are <span style="font-weight: bold">not working alone</span>—you are backed by a company</li> <li>Clear SOPs, documentation, and escalation support</li> <li>Long-term stability with role mobility and growth opportunities</li> <li>Structured training, coaching, and performance management</li> <li>Values-driven culture guided by <span style="font-weight: bold">Love, Support, and Excellence</span><br></li> </ul> <p><br></p> <p><span style="font-size: 12pt"><span style="font-weight: bold">Disclaimer: </span><em>Responsibilities may evolve based on business needs and client assignments. Employment is at-will.</em></span></p> <p><br></p> <p><span style="font-size: 14pt"><span style="font-weight: bold">How to Apply:</span></span></p> <p>Complete the Application Form and include the following:</p> <ul></ul> <ul> <li>Vocaroo introduction link</li> <li>Updated resume</li> <li>Device specifications screenshot</li> <li>Internet speed test result<br></li> </ul> <p><br></p> <p><span style="font-weight: bold">⚠️ Incomplete applications may not be processed.</span></p>

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Common Interview Questions And Answers

1. HOW DO YOU PLAN YOUR DAY?

This is what this question poses: When do you focus and start working seriously? What are the hours you work optimally? Are you a night owl? A morning bird? Remote teams can be made up of people working on different shifts and around the world, so you won't necessarily be stuck in the 9-5 schedule if it's not for you...

2. HOW DO YOU USE THE DIFFERENT COMMUNICATION TOOLS IN DIFFERENT SITUATIONS?

When you're working on a remote team, there's no way to chat in the hallway between meetings or catch up on the latest project during an office carpool. Therefore, virtual communication will be absolutely essential to get your work done...

3. WHAT IS "WORKING REMOTE" REALLY FOR YOU?

Many people want to work remotely because of the flexibility it allows. You can work anywhere and at any time of the day...

4. WHAT DO YOU NEED IN YOUR PHYSICAL WORKSPACE TO SUCCEED IN YOUR WORK?

With this question, companies are looking to see what equipment they may need to provide you with and to verify how aware you are of what remote working could mean for you physically and logistically...

5. HOW DO YOU PROCESS INFORMATION?

Several years ago, I was working in a team to plan a big event. My supervisor made us all work as a team before the big day. One of our activities has been to find out how each of us processes information...

6. HOW DO YOU MANAGE THE CALENDAR AND THE PROGRAM? WHICH APPLICATIONS / SYSTEM DO YOU USE?

Or you may receive even more specific questions, such as: What's on your calendar? Do you plan blocks of time to do certain types of work? Do you have an open calendar that everyone can see?...

7. HOW DO YOU ORGANIZE FILES, LINKS, AND TABS ON YOUR COMPUTER?

Just like your schedule, how you track files and other information is very important. After all, everything is digital!...

8. HOW TO PRIORITIZE WORK?

The day I watched Marie Forleo's film separating the important from the urgent, my life changed. Not all remote jobs start fast, but most of them are...

9. HOW DO YOU PREPARE FOR A MEETING AND PREPARE A MEETING? WHAT DO YOU SEE HAPPENING DURING THE MEETING?

Just as communication is essential when working remotely, so is organization. Because you won't have those opportunities in the elevator or a casual conversation in the lunchroom, you should take advantage of the little time you have in a video or phone conference...

10. HOW DO YOU USE TECHNOLOGY ON A DAILY BASIS, IN YOUR WORK AND FOR YOUR PLEASURE?

This is a great question because it shows your comfort level with technology, which is very important for a remote worker because you will be working with technology over time...