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Waiter
Join Our Team and Set Sail for an Unforgettable Adventure!
About Us:
At Norwegian Cruise Line, we are not just a cruise line; we're an unparalleled experience, and we're ready to welcome you to our prestigious restaurant team. We're conducting virtual interviews to find exceptional Assistant Waiters who can elevate our guests' dining experiences as we sail through the breathtaking Hawaiian Islands on the Pride of America Cruise Ship.
Your Role Onboard: As a vital member of our restaurant team, you'll have responsibility to:
- Assist with achieving departmental guest satisfaction targets and food and beverage revenues by following established service strategies and optimizing up-sell opportunities.
- Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
- Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for his/her position.
- Ensures that assigned station is properly setup with the required amounts of china, glassware, silverware and mis-en-place prior to the start of service.
- Complies with sequence of service for food and beverage, and follows the lead/instructions of the Waiters to ensure timeliness of service to guests.
- Resolves any service and/or product deficiencies that may occur, to ensure satisfaction of service with guests in assigned station.
- Ensures that assigned station is properly cleaned and set-up at the end of the meal period and that all assigned side-work is complete.
- Performs other jobs as assigned, to include but not limited to manning non-cooking buffet action stations (i.e. carving station, dessert station).
What We Value: We're looking for candidates who embody the following qualities:
- Minimum of two years experience as a front waiter with fine dining and banquet service experience in any of the following settings: 3 Star – 4 Star land-based hotel/resort; free-standing restaurant with at least 180 seats; or previous shipboard experience in a similar position is required.
- Minimum of two years experience selling and serving wine and other beverage products is required.
- Passionate about hospitality and customer service driven.
- Must have a professional appearance and good hygiene.
- Respect for all co-workers and guests.
- Pride in your work by creating positive energy, excitement and fun.
- Able to work 7 days a week.
Perks of the Journey: Your journey with us comes with incredible perks:
- Live aboard the Pride of America and experience life at sea as you sail the Hawaiian Islands. Off working hours you’re able to explore destinations at your leisure.
- Enjoy four meals a day, all provided free of charge for our dedicated crew members.
- Relax with 5 weeks of vacation time between each ship deployment.
If you're ready to embark on a new adventure, showcase your abilities, and be a part of something extraordinary, RSVP to one of our virtual hiring events today. We can't wait to welcome you aboard the Pride of America Cruise Ship!
Job Type: Full-time
Pay: $16.50 per hour
Benefits:
- Employee discount
- Health insurance
Work Location: On the road