{"product_id":"uk-jobs-753","title":"Apple Support College Program At Home Advisor - University of North Carolina at Wilmington - The EliteJob","description":"Job Description\nAt Apple, we believe that dedication, a lively environment, creativity, and innovation fuel the ultimate customer experience. We believe each customer interaction is an opportunity to delight, engage, and inspire. By focusing on the smallest of details, we can make a huge impact with our customers! Building this environment starts with you!\n\nRole Overview:As an Apple Support College Advisor, you play a pivotal role in supporting a wide range of our popular products, including iPhones, iPads, MacBooks, iMacs, and more. You will be the friendly voice of Apple, providing world-class customer service, troubleshooting, and technical support. This is an opportunity to join a dynamic team and become the go-to expert for our customers.\n\nKey Responsibilities\nCustomer-Centric Support: Passion for customer service and ownership of the customer experience, including comprehensive issue resolution.\n\nAdaptability: Approach opportunities flexibly and with good judgment.\n\nHigh Standards: Model high standards and demonstrate quality, honesty, and accountability.\n\nResilience: Able to navigate difficult conversations and display resilience after challenging situations.\n\nEffective Communication: Potential to effectively tailor communication and style to differing audiences.\n\nIndependent Work: Able to self-manage and work independently in a fast-paced, constantly changing environment.\n\nCollaboration: Thrive on a team where expertise is shared, and feedback is welcome.\n\nTime Management: Effective time management, including the ability to multitask, organize, and prioritize.\n\nTechnical Proficiency: Able to research and grasp technical information across multiple tools while respecting customer privacy.\n\nTech Savvy: iOS, Smartphone, Tablet, PC, or Mac experience.\n\nEager Learner: Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn and take on new challenges.\n\nInclusion and Diversity: Makes space to listen, learn, and amplify diverse perspectives and experiences.\n\nRequirements and Qualifications\nTraining: Available to attend nine weeks of required part-time virtual training on a fixed schedule that includes weekends (summer training schedules may vary).\n\nWork Hours: Flexible to work three to four-hour shifts during the week between 4:00 p.m. CST and 10:30 p.m. CST, and one eight-hour shift on the weekend, primarily Saturdays, between 7:00 a.m. CST and 10:30 p.m. CST, including holidays.\n\nSchedule Flexibility: Able to flex up or down in weekly hours when school is not in session based on business needs.\n\nAssessment and Background Check: Successful completion of a pre-employment assessment and background check.\n\nTyping Speed: Able to meet a minimum typing speed of 40 WPM while talking with customers.\n\nWorkspace: A quiet workspace, ergonomic chair, and desk.\n\nInternet Connection: A hard-wired internet connection directly from a provider with a minimum download speed of 10 Mbps download and 3 Mbps upload at your address, with less than 150 ms latency. Wireless connection to Apple equipment is not allowed.\n\nBenefits\nCompetitive pay.\n\nGreat benefits.\n\nEligibility to participate in our company stock plan.\n\nTime off.\n\nEmployee discount.\n\nDedicated resources to support your ongoing growth and career development.\n\nInclusion and Diversity\nAt Apple, we believe our diverse backgrounds, perspectives, and passions help us create the ideas that move all of us forward. Inclusion is a shared responsibility, and we hold ourselves and one another accountable for fostering a culture where everyone feels seen, heard, and inspired to do their best work.\n\nEqual Opportunity Employer\nApple is an Equal Opportunity Employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally-protected characteristics. We do not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.\n\nE-Verify Program\nApple participates in the E-Verify program in certain locations, as required by law.\n\nAccessibility\nApple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. We maintain a drug-free workplace.\n\nJoin us at Apple and be part of a team that's changing the world?one customer at a time. Your passion for technology and dedication to customer satisfaction can make a real difference. Apply today!\u003cscript type=\"application\/ld+json\"\u003e\n        {\n     \"@context\": \"http:\/\/schema.org\/\",\n     \"@type\": \"JobPosting\",\n     \"title\" : \"Apple Support College Program At Home Advisor - University of North Carolina at Wilmington\",\n     \"description\" : \"\u003cp\u003eAt Apple, we believe that dedication, a lively environment, creativity, and innovation fuel the ultimate customer experience. We believe each customer interaction is an opportunity to delight, engage, and inspire. By focusing on the smallest of details, we can make a huge impact with our customers! Building this environment starts with you!\u003c\/p\u003e\u003cp\u003eRole Overview:As an Apple Support College Advisor, you play a pivotal role in supporting a wide range of our popular products, including iPhones, iPads, MacBooks, iMacs, and more. You will be the friendly voice of Apple, providing world-class customer service, troubleshooting, and technical support. This is an opportunity to join a dynamic team and become the go-to expert for our customers.\u003c\/p\u003e\u003ch3\u003eKey Responsibilities\u003c\/h3\u003e\u003cul\u003e\u003cli\u003e\u003cli\u003e\u003cp\u003eCustomer-Centric Support: Passion for customer service and ownership of the customer experience, including comprehensive issue resolution.\u003c\/p\u003e\u003c\/li\u003e\u003cli\u003e\u003cli\u003e\u003cp\u003eAdaptability: Approach opportunities flexibly and with good judgment.\u003c\/p\u003e\u003c\/li\u003e\u003cli\u003e\u003cli\u003e\u003cp\u003eHigh Standards: Model high standards and demonstrate quality, honesty, and accountability.\u003c\/p\u003e\u003c\/li\u003e\u003cli\u003e\u003cli\u003e\u003cp\u003eResilience: Able to navigate difficult conversations and display resilience after challenging situations.\u003c\/p\u003e\u003c\/li\u003e\u003cli\u003e\u003cli\u003e\u003cp\u003eEffective Communication: Potential to effectively tailor communication and style to differing audiences.\u003c\/p\u003e\u003c\/li\u003e\u003cli\u003e\u003cli\u003e\u003cp\u003eIndependent Work: Able to self-manage and work independently in a fast-paced, constantly changing environment.\u003c\/p\u003e\u003c\/li\u003e\u003cli\u003e\u003cli\u003e\u003cp\u003eCollaboration: Thrive on a team where expertise is shared, and feedback is welcome.\u003c\/p\u003e\u003c\/li\u003e\u003cli\u003e\u003cli\u003e\u003cp\u003eTime Management: Effective time management, including the ability to multitask, organize, and prioritize.\u003c\/p\u003e\u003c\/li\u003e\u003cli\u003e\u003cli\u003e\u003cp\u003eTechnical Proficiency: Able to research and grasp technical information across multiple tools while respecting customer privacy.\u003c\/p\u003e\u003c\/li\u003e\u003cli\u003e\u003cli\u003e\u003cp\u003eTech Savvy: iOS, Smartphone, Tablet, PC, or Mac experience.\u003c\/p\u003e\u003c\/li\u003e\u003cli\u003e\u003cli\u003e\u003cp\u003eEager Learner: Aptitude for acquiring skills in technical troubleshooting and an eagerness to learn and take on new challenges.\u003c\/p\u003e\u003c\/li\u003e\u003cli\u003e\u003cli\u003e\u003cp\u003eInclusion and Diversity: Makes space to listen, learn, and amplify diverse perspectives and experiences.\u003c\/p\u003e\u003c\/li\u003e\u003cli\u003e\u003c\/li\u003e\u003c\/ul\u003e\u003ch3\u003eRequirements and Qualifications\u003c\/h3\u003e\u003cul\u003e\u003cli\u003e\u003cli\u003e\u003cp\u003eTraining: Available to attend nine weeks of required part-time virtual training on a fixed schedule that includes weekends (summer training schedules may vary).\u003c\/p\u003e\u003c\/li\u003e\u003cli\u003e\u003cli\u003e\u003cp\u003eWork Hours: Flexible to work three to four-hour shifts during the week between 4:00 p.m. CST and 10:30 p.m. CST, and one eight-hour shift on the weekend, primarily Saturdays, between 7:00 a.m. CST and 10:30 p.m. CST, including holidays.\u003c\/p\u003e\u003c\/li\u003e\u003cli\u003e\u003cli\u003e\u003cp\u003eSchedule Flexibility: Able to flex up or down in weekly hours when school is not in session based on business needs.\u003c\/p\u003e\u003c\/li\u003e\u003cli\u003e\u003cli\u003e\u003cp\u003eAssessment and Background Check: Successful completion of a pre-employment assessment and background check.\u003c\/p\u003e\u003c\/li\u003e\u003cli\u003e\u003cli\u003e\u003cp\u003eTyping Speed: Able to meet a minimum typing speed of 40 WPM while talking with customers.\u003c\/p\u003e\u003c\/li\u003e\u003cli\u003e\u003cli\u003e\u003cp\u003eWorkspace: A quiet workspace, ergonomic chair, and desk.\u003c\/p\u003e\u003c\/li\u003e\u003cli\u003e\u003cli\u003e\u003cp\u003eInternet Connection: A hard-wired internet connection directly from a provider with a minimum download speed of 10 Mbps download and 3 Mbps upload at your address, with less than 150 ms latency. Wireless connection to Apple equipment is not allowed.\u003c\/p\u003e\u003c\/li\u003e\u003cli\u003e\u003c\/li\u003e\u003c\/ul\u003e\u003ch3\u003eBenefits\u003c\/h3\u003e\u003cul\u003e\u003cli\u003e\u003cli\u003e\u003cp\u003eCompetitive pay.\u003c\/p\u003e\u003c\/li\u003e\u003cli\u003e\u003cli\u003e\u003cp\u003eGreat benefits.\u003c\/p\u003e\u003c\/li\u003e\u003cli\u003e\u003cli\u003e\u003cp\u003eEligibility to participate in our company stock plan.\u003c\/p\u003e\u003c\/li\u003e\u003cli\u003e\u003cli\u003e\u003cp\u003eTime off.\u003c\/p\u003e\u003c\/li\u003e\u003cli\u003e\u003cli\u003e\u003cp\u003eEmployee discount.\u003c\/p\u003e\u003c\/li\u003e\u003cli\u003e\u003cli\u003e\u003cp\u003eDedicated resources to support your ongoing growth and career development.\u003c\/p\u003e\u003c\/li\u003e\u003cli\u003e\u003c\/li\u003e\u003c\/ul\u003e\u003ch3\u003eInclusion and Diversity\u003c\/h3\u003e\u003cp\u003eAt Apple, we believe our diverse backgrounds, perspectives, and passions help us create the ideas that move all of us forward. Inclusion is a shared responsibility, and we hold ourselves and one another accountable for fostering a culture where everyone feels seen, heard, and inspired to do their best work.\u003c\/p\u003e\u003ch3\u003eEqual Opportunity Employer\u003c\/h3\u003e\u003cp\u003eApple is an Equal Opportunity Employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other legally-protected characteristics. We do not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law.\u003c\/p\u003e\u003ch3\u003eE-Verify Program\u003c\/h3\u003e\u003cp\u003eApple participates in the E-Verify program in certain locations, as required by law.\u003c\/p\u003e\u003ch3\u003eAccessibility\u003c\/h3\u003e\u003cp\u003eApple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. We maintain a drug-free workplace.\u003c\/p\u003e\u003cp\u003eJoin us at Apple and be part of a team that's changing the world?one customer at a time. Your passion for technology and dedication to customer satisfaction can make a real difference. Apply today!\u003c\/p\u003e\",\n     \"datePosted\" : \"2025-02-21\", \/\/\"datePosted\" : \"2024-02-09\",\n     \"validThrough\" : \"2025-12-31\", \/\/\"validThrough\" : \"2025-02-08\",\n     \"employmentType\": [\"FULL_TIME\", \"PART_TIME\"],\n     \"hiringOrganization\" : {\n        \"@type\" : \"Organization\",\n        \"name\" : \"HR Admin\"\n      },\n        \"salaryCurrency\": \"POUND\", \n      \"baseSalary\": {\n            \"@type\": \"MonetaryAmount\",\n            \"currency\": \"POUND\",\n            \"value\": {\n              \"@type\": \"QuantitativeValue\",\n              \"minValue\": \"20.00\",\n    \t\t  \"maxValue\": \"30.00\",\n              \"unitText\": \"HOUR\"\n            }\n    \t\t},              \n      \"jobLocationType\": \"TELECOMMUTE\",      \n      \"applicantLocationRequirements\":[\n          {\n         \"@type\": \"Country\",\n          \"name\": \"UK\"\n         }\n         ],\n      \"jobLocation\": {\n         \"@type\": \"Place\",\n         \"address\": {\n          \"addressCountry\": \"UK\"\n        }\n        }\n    }\n    \u003c\/script\u003e","brand":"UK Job","offers":[{"title":"Default Title","offer_id":52852278755512,"sku":null,"price":0.0,"currency_code":"INR","in_stock":true}],"url":"https:\/\/entryleveljobs.onlinejob247.com\/products\/uk-jobs-753","provider":"Amazon Jobs","version":"1.0","type":"link"}